Nice of Manchester City stadium to put on a light display for my latest mix
A mix with pace and some great old and new tunes. Its short and sweet but packs a punch. Recorded as the UK opens up after its third lockdown. The cases have dropped and the vaccination is going strong. You can get a real sense of the joy in peoples faces and living in the city is once again a great place to be, no matter what Anne Clark says.
Its clear 2021, is going to be the year of 2 covid19 jabs and a blood test. 2 more jabs that I would expect and 3 more than I would actually like. Certainly not a good year for me, someone with a extreme needlephobia.
The one thing which clearly has changed is using lidocaine cream. Its a real game changer for myself. I’m not saying it makes things easier but the instant pain of the prick is less intense, making it less likely for me to react.
I have admit over the last 2 months I setup a cryptocurrancy rig in my flat. Now when most people think about cryptocurrancy they think of bitcoin and the absolute insane amount of power going into mining bitcoins. This is why when I saw Bram Cohen (creator of BitTorrent) talk about creating something different (proof of space+time) I was always interested. To be fair I since BitTorrent I’ve been watching what he’s been up to, Bram is just one of those serial entrepreneur I keep an eye on.
After hearing about Chia, I downloaded the Linux app and got it up and running on a old laptop I use for bits and bobs. I would have used one of my my Raspberry PIs if I had Ubuntu installed. I plugged in a external USB to SATA SSD which I was using to run my old Dell XPS13 work laptop, when the internal drive got screwed up. Then plugged in a old USB to SATA caddy/docking bay with one of my old 2TB mechanical hard drives from my old server (pre NAS).
Then left it plotting and harvesting my 1 single plot for a month or so.
At the time, the estimated time to win a Chia was 8 months. As I had the laptop on doing other things all the time, it wasn’t a big deal for me. Actually removing my server and replacing it with the NAS, 2x Raspberry Pis and this laptop is actually less electricity than my single home made server with 7 drives and 4 fans. I hear most of you say wtf! I do have a lot of devices on in my flat and my electricity is high compared to typical single person but everything else (heating, water, etc) is low.
It was about 4-5 weeks when I was telling someone about Chia and noticed I had harvested 2 chia’s unbeknownst to me. To be clear I have 1 single 100gig plot and although I tried setting up 2 plots afterwards in parallel, I decided it was too much for my old laptop’s little quad core CPU and switched back to a single 100gig plot again (to be clear its more the parallel part which was the problem and CPU is only really used)
With all this in mind, I was introduced to the Reddit subthread for Chia, where I saw people building massive rigs to plot and harvest. Its quite insane and then hearing how Chia is being blamed for shortages in HDDs and SSDs. Of course why most people are interested in Chia (including myself) is the proof of space & time rather than proof of work. This realistically could be far more sustainable than proof of work models like Bitcoin. I say “could” because seeing these massive rigs seems to throw oil over the notion of Chia’s green attributes.
Although its tempted to add some more plots, I’m not going to change my setup because its sustainable for me. Little has changed on my network or on my physical desk. Getting in early was something very good but I got lucky with 2 Chia already.
I can’t say anything profound about Chia except I’m more than interested because its not just a speculated currency like Bitcoin. Although the price is super surprising for a new cryptocurrency. I said similar about Ethereum because of the smart contracts, NFTs and other things. The currency side is only slightly interesting while things like ChiaLisp for Identity spikes my interest.
I wrote about this in my last blog because I wanted to provide some helpful support for people who have trypanophobia/needlephobia. Here is how my day went today.
Feel free to skip to the vaccine centre part by the way
Setting things off in the right way
I packed my bag yesterday night and booked myself a early massage to get into the right frame of mind.
Today I spent most of the night not dreaming which is odd because I usually dream a lot since I started gong to bed later. My Oura ring said 77/100 and Sleep as Android said 92% shut eye. Although to be fair I did go to bed early (12:20am) and wake up early (8:50am). After the hot oil massage at Manchester massage (don’t judge me, it relaxes me and its just a massage, not what you are thinking) I went for breakfast at Ezra & Gil outdoor (it didn’t rain which was great). I applied the Anbesol to my left arm in the toilet and then I walked up to Sports city (Manchester City’s stadium where the vaccination centre is. I was running a late, so walked very quickly building up quite a sweat with my winter coat on.
The Vaccine centre
After finding the centre which is in the tennis centre I entered the reception space had to clean my hands, change my mask to a standard issue surgical mask. This was a pain as I hadn’t wore one in the pandemic and found them awkward. This didn’t really help the levels of anxiety to be fair.
When it came to giving my information and checking I am who I say I was, I told them about the allergies and also my trypanophobia. This is when things massively changed. The man asked me some questions and asked if it had taken a lot to come forward to this point. I said very much yes, giving a summary of my experiences with injections. He jumped up and said he will happily fast track me through the lines to make sure I get my injection rather than let the time build the fear in my mind and I get up and leave. I was shocked but knew this the right thing to do. As trying to block out what was happening around me would become increasingly difficult, even if you can’t actually see whats happening. Fear does a great job of clouding the mind.
The actual moment (Trigger warning for my fellow needlephobic)
The man stayed with me all the way through another ask of my details, another clean and I remembered I need to apply another lot layer of Anbesol to my arm. So we stopped while I did that. Next stop was straight into a booth. He handed me off to the staff and I sat in a chair talking with a nurse who did one more check (they did offer if I wanted to lie down on a bed too). I don’t think I thanked him because the adrenaline was going, but he explained my fear and disappeared.
Sat in the chair, 3 people (2 women and another man) were in the booth explained to me what was going to happen. One sat in front of the computer screen and asked my details. The other woman stood in front of me and asked which arm and explained when I can put my headphones on. She explained the vaccine and needle will come in from the left side and I will never see it unless I look over. It will be given to me by the man. Once I removed my shirt, I put my headphones on and the woman stood in front of me distracted me by gesturing to focus on her and not look around. She could see I was trying to tune out but there wasn’t quite enough time.
I did feel the needle in my arm but the distraction of the nurse gesturing, the soothing sounds of Tears (Protoculture remix) by Dakota running through my head and likely the Anbesol. I had no idea how deep it was or anything, I didn’t count the seconds but it was over before the beat started (so roughly 1 minute). It was quick not painless but manageable for me. I thought a lot about the holiday I already booked and being able to go see my parents soon. I never once saw the needle or anything medical, except the bed. This includes those yellow used needles bin, which usually freaks me out massively.
Afterwards
Afterwards I was given a tissue to wipe my hands is they were sweaty (which they certainly was but I didn’t notice till they passed it to me). Afterwards they gave me water, chatted for a while, explaining some of my previous experiences (even they were shocked by one of them) and then one of the women took me outside for fresh air. We stood outside for about 5mins before I made my way home.
On the way home via Asda to use the toilet and pick up a few things. On the walk home, I had to stop for a short while and have a quick cry (i’m not going to lie). The tension was too much and finally the feelings came out.
I would say as a whole the experience was Good (thats what I pressed on the way out) I think it was great compared to what I was expecting in my head. There were a few things which were not clear to me for example I only knew it was the Tennis centre because my friends had mentioned it before. It also seemed very geared up for car drivers not people walking or using public transport. The fast track was a great move and the distraction was a good too. I like I never saw anything even when leaving.
I am looking forward to part 2? No but I’m more ok with it, although I’m already feeling the flu like symptoms and had to pop a flu pill, drink some tea and might start on the oranges for sure. The plan of rewarding myself with some ice cream has gone out the window (or is still in the freezer).
A while ago I did a count of the countries I have been to. I know I’m privileged to have visited a lot of these countries. It was always strange to me because its not like I planned to do it, till I started putting in my new years resolutions visit a new country.
I updated the list to 2021 (although there’s not going to be much updates for a while I suspect). Its strange looking at the map because there is whole continents I haven’t even crossed on a flight.
South America, Africa and Australia. All I’d like to visit sometime, for example South America, love to visit Argentina, Brazil and Chile. In Africa Nigeria, Kenya and South Africa. Finally Australia is a strange one for me, as I’m not so focused about Australia but I’d like to see Tasmania and New Zealand mainly to visit people I know. I was considering Singapore for a holiday as its in the UK green list for travel and I have always wanted to check it out (you know how much I love cities) but decided not being able to go into Malaysia would be disappointing with Kuala Lumpur being a few hours away.
Of course this may all change in the next few months but I decided to revisit Lisbon after my brief stop over 3 years ago.
Yesterday I met up with some friends to celebrate a birthday. We went to the Wharf in Castlefield, Manchester. Nice outdoor space with a massive teepee to help with Manchester’s typical rainfall.
I had a few drinks so visited the toilet a few times and of course washed my hands well so needed to dry them. A few times I tried the hand dryer but there was a red light, so assumed it wasn’t working from a fault or due to the spread of germs? Once I noticed the paper towels were refilled and used that.
However the last time I went in there was white man using the hand dryer, I was surprised and naturally thought it must be fixed now. So afterwards attempted to use it. Did it work, did it heck!
This doesn’t come as too much of a shock as its not the first time and there are many examples on youtube. However with a lot more knowledge now, I’m pretty peed off about it. I wanted to record it but needed a white hand to trigger it and at the end of the night, very few people would join my video experiment. I can tell you I moved, flipped, waved, even touched the sensor with my hand. Nothing would trigger it.
After returning to the table, I asked if the men had used the hand dryer but didn’t get a clear yes or no. So I’ll have to go back to the Wharf soon to film this I think.
Another interesting point also came up after the hand dryer discussion.
I instantly wanted to know if Amazon’s AR app will actually work on non-white people? From all the press pictures, its all pictures of white skin women. If it doesn’t work on non-white skin, expect an explosion of coverage, but it would speak volumes about the total bias of this whole industry. Something many have covered but watching Coded Bias during Mozfest made super clear.
So with all this and finally thought I have the bandwidth and the storage, I just need a site and some simple software which can share the music files. So I decided to actually setup WordPress with it looking at the local file system (which I can easily have tons of storage). I was going to explore the static file generators again but decided to get something going.
Over the last few days between helping someone out with Linux and cryptocurrencies, I setup WordPress on my RaspberryPi 4 using Yunohost again. As its pretty much static, I think it makes sense.
So here is my own mixcloud site, which I’m still populating, but the latest mixes from my locked down, mixing out album are up complete with artwork. Expect to see more changes over time including a better audio player, more mixes and more everything.
Its not exactly a mixcloud replacement to be fair and my plans to use the .cue files and make better use of playlists, is put on hold for now. I’m sure there is audio plugin which will make use of them. Love to have UPnP and Subsonic apis access from wordpress, but I dream?
Do enjoy and let me know what you think could be improved.
Little update
Following my point about making it work for DJs and mixes. One of my biggest bug bears is playlists. I have been through many of the wordpress plugins for audio playback and I can’t find one which allows me to specify points in a long mix, when different music is played. Its simply a tracklist but all of the ones I have seen and tried are focused on single tracks. Meaning slicing the mix into pieces instead of marking out areas. None of them seemed to support CUE files or things like Ogg vorbis chapters. If there is one I should be looking at, do send it my way because it seems like such a simple thing to do, but I guess theres not enough interest to make it?
To quote Buckminster Fuller “You never change things by fighting the existing reality. To change something, build a new model that makes the existing model obsolete.”
Ian thinks: Nick’s blog post is cleverly written ultimately saying the right things even touching on algorithmic transparency. However the key message is, you are the problem, and ignores the power dynamic an entity like Facebook really has over their users lives.
Ian thinks: Yancey (co-founder of kickstarter) shares his thoughts about the dark forest theory in light of a year plus in a pandemic and our ever increasing reliance on the internet. Recently followed up with more thoughts.
Ian thinks: A good summary of the development work if you are a office/knowledge worker. Little for other types of work which seemed a obvious hole in this all.
Ian thinks: The comparisons of Facebook to the doomsday machine is quite a leap but the points made are clear and re-enforces my thoughts about scale being the enemy of humanity
Ian thinks: I turn off the filters as they are usually not flattering for black skin. However there is much greater affect on women who have their faces and bodies under the microscope every moment of the day causing anxiety and even worst.
Ian thinks: Its great to see a pattern library focused on decentralised, distributed applications and systems. Its still early days but do get involved if you see something obvious missing from the current 22.
Ian thinks: There is so much covered in this video, everything from 3D printed houses, food and organs. The most impressive for me after the organs is the bio-mimicry printed structures.
Ian thinks: Really good to share this with people are not clear on the effects of dark patterns, also interesting to see Trump using dark patterns recently.
Ian thinks: Although nothing new, its interesting to hear someone who has spent time with gang leaders and street prostitutes; lend his thoughts to the ugly side of social media from the inside out, in new podcast.
Ann Marie Carrothers from Mozilla is absolutely right, its something I have mentioned many times and recently decided enough is enough. Weirdly I have never had the discussion with Ann-Marie in person?
I avoid all dating apps and services which don’t allow me to search my own way through the people. I’m so sick of the systems forcing one way of interacting usually the tinder swiping.
For example OKCupid on the mobile app won’t allow you to search for people who use geeks in there profile. I can hear people say, “why on earth would you want this?!”
Uniqueness!
I’m personally not interested in generic people, I’m after unique people.
Instead of searching through millions of profiles, why not cut through noise by finding someone who cares enough to add it to their profile? For example geek with my other filters in the website (like gender, age, distance, etc) got down to two women.
My search for feminism got down to one woman.
Its not for everyone but thats fine, because the notion of swiping left and right looking at profile pictures isn’t for everybody either.
With some further time, I decided Instant regret was pretty horrible chocolate and I actually had some more Carolina reaper to try and remove the taste of instant regret. It just didn’t have anything about it, maybe a hint of chocolate which disappeared quickly and you are left savoring chilli. Not exactly what you want to savor…
Another thing I didn’t get around to saying on the camera was the chilli was quite different like the difference between Tabsasco and Sriracha. I guess thats due to the different chillis which are used.
If you want something which will make you have some regret, then look no further than instant regret. However if you want something which actually tastes good then Carolina reaper is calling your name.
I have mentioned a few times previously about allergies and covid19 vaccines. A few people have asked me about my sources, so I’d thought I’d share the biggest ones.
Anaphylaxis.org.uk’s Covid19 vaccine update is a good overview and not too difficult to understand. The site is gear for people with severe allergies for many things including different vaccines.
The NHS Specialist Pharmacy Service is a very technical detailed site including the exact ingredients and some terms I needed to be looked up. But it cuts straight through the noise.
I never fully read it but I liked the name and liked the concept, plus I did read a couple of his other books in the past. Recently I have been thinking about the critical narratives in this space right now.
I’m sure there are many more but these seem to be the ones many people have read at least 2 or more. It was something I noticed while watching the chatter and the sessions during the publicspaces conference and some key sessions at the Mozilla festival.
Want to re-watch a session from the publicspaces conference, or the whole conference? They are all uploaded here: https://vimeo.com/publicspaces. If you got a Mozfest 2021 pass? You can still catch all those sessions you missed for a few more weeks.
There was a time when I would consume upwards of 5-14 cans of redbull every night on a weekend, while going out clubbing and raving. So many I would add Tabasco sauce to slow me down if I was in a bar not a rave (imagine trying to smuggle in Tabasco sauce into a rave!). At the time there was no sugar free redbull and I was aware of the threat of diabetes.
For two years, the man drank four 500ml energy drinks a day, according to the BMJ Case Report. He spent 58 days in hospital, including the intensive care unit which he described as “traumatising”. Before the hospital admission, he suffered with shortness of breath and weight loss for four months.
Doctors treating him considered a number of diagnoses, but concluded: “Energy drink-induced cardiotoxicity was felt to be the most likely cause.” An organ transplant was considered after tests revealed both his heart and kidneys had failed – with the kidney failure linked to a long-standing but previously undiagnosed condition.
I never thought I would stay at the BBC so long but today its been 17 years.
I have talked many times how little the BBC impacted in my young life as a young black man in inner city Bristol, immersed in the underground rave scene. So won’t drag that up again, except to say that drive to change the BBC is still very much there.
What keeps me going? Being in a the research and development department is key for me. Its fitting with my personality and my ambitions for a better world. A world where public service can be the viable alternative to the surveillance capitalism and government surveillance. We need different models to keep each one honest, accountable and transparent.
Working with personal data stores, human values, decentralised protocols/systems, in a collaborative manor with the likes of Publicspaces, Mozilla, Nesta, universities like Lancaster, Nottingham, etc. Keeps me excited.
So here’s to another year, maybe one day it will be 20?
But I also was pointed to little micro-dots which use the same glue as duck tape but are a lot more discreet than a slice of duck tape. The sheet I got has a number of them in different sizes.
Its a lot better than what I had before but lets see how long they stick around with general use.
I have seen Justice League a couple of times and didn’t like it at all. Pretty sure I gave it 4/10 in the end after the original 5/10. Zack Snyder’s Justice League got a well deserved 7/10 and seen it twice now.
Although not much of a comic book person but frankly I do like the darkness of DC compared to Marvel (I am aware there are many others, but its clear distinction). If you want the DC vs Marvel side, I’d suggest this review by this youtuber.
The plot is fully developed over the 4hours, yes a full 4hours. You thought Tenet, Interstellar, Dark Knight rises were long? So long there is a planned intermission. To be fair its split into chapters, so you could take breaks at natural points.
Justice league on my projector screen
The one thing which completely surprised me and wound me up was the aspect ratio of 4:3. I actually thought I selected the wrong streaming option or something. But I get it and when its finally on the IMAX screen, I may go watch it. Even my projector screen doesn’t quite work at the 4:3 ratio.
So between the darkness, fully fleshed out character development and enough foreshadowing for a future DC universe. I’d look forward to Snyder’s vision of where the DC universe could really go.
So I bought a bar. Before I even open it, I didn’t realise it was milk chocolate bar. Something which is very off putting. I am wondering if the 6.4 million scovilles is slightly cancelled out by the milk and sugar? But more importantly, I’m wondering if it will be actually good to savoir?
I described it to my friend Hannah the other day like this from my mind… A Indian vindaloo curry is very hot but ultimately has little taste, especially the after taste just being fire. While a Madras, Dopiaza or Rogan Josh is hot but has a great after taste which you are pleasing to have. One is just hot for the sake of hotness while the other one is measured, warming and flavor-some. Don’t get me wrong, you can have very hot food which is flavor-some (curry goat for example) but Instant regret sounds like it might be all heat and little substance?
I promised to do a full review and maybe a video of me eating both sometime soon?
At the start of March, the Mozilla Festival 2021 started for 2 weeks of Mozfest joy. Unlike previous years this was the year it went completely virtual. There was a lot of concerns how it would work in a virtual space? But we didn’t need to worry, it kinda worked.
I got a early bird ticket so the schedule was opened up to people like me. It was extensive and downloaded all the calendar events for sessions I was interested in. Unfortunately I missed the book a seat part and when I went back weeks later most of it was booked up (my own fault).
My calendar during the first week of Mozfest
The Mozilla team worked very hard to keep the feel of Mozfest with a central place to start (the Plaza), the schedule with all the sessions, a number of social spaces (Mozilla slack and spacial chat), skill shares everyday and art/media tracks running throughout the whole 2 weeks. It was full on, just like Mozfest always has been. Its FOMA overload, but don’t worry there is a help desk – which seemed to be almost 24hours a day via slack.
I did go into a couple spacial chats and check out a skill share but most of my time was sat on zoom and many miro boards during sessions. To be honest I have a love hate relationship with miro but I finally got around to half liking it once I spent time with it for my own session. I did find miro bugging me to signup kind of annoying however.
One shame this year was the Mozhouse events seemed to be dropped from the schedule. This meant the publicspaces conference was missed from the schedule, although it was scheduled around Mozfest months ago. The festival has always been a big magnet for people and the 3rd party events which sit around the festival for example 2 years ago.
Because Mozfest was over 2 weeks, I paced myself and made the decision to carve out time for the festival. It was a good idea as my working hours were running to about 10hrs a day. Luckily most of the sessions had a hour break between them, allowing time to catch up with emails, slack and other work stuff.
Sessions
Sessions ran from a early 7am – a late 11pm GMT, hopefully catching a lot of countries around the world. I imagine over that 14hours, only New Zealand might have been tricky to attend sessions?
I ran a workshop/session during the 2nd week, which was interesting as chrome took down most of my display in a GPU bug I reckon. There was also the neurodiversity art work but I didn’t get enough entries to make something interesting unfortunately.
In total I went to 45 sessions. Here are some of the highlights in the sessions I went to.
I left project immerse to the very last day and was my last Mozfest event I did. Lance Weller blew my mind with things I have never seen Miro or Zoom do before. The future of immersive virtual theatre, I reckon so? I wish I could blog about it but I don’t want to spoil it. Lance also has a ongoing virtual show which I’m signed up to for April. It was fantastic end to 2 weeks of the Mozilla festival.
Lasting thoughts
The 2 weeks of Mozfest was great. It was a shame some of the sessions which claimed to be full were not. I noticed this changed a little bit later but I missed the social aspect, which slack and spacial chat just doesn’t cover. I quite liked the vibe of BarCampManchester 10 which could be done if narrowed down by the spaces. I noticed Creative AI had aspects of this but its something which could apply more widely if next year is the same?
There is a question which came in 2017 when Mozilla picked Slack over Matrix & Mattermost (which they were using internally). The questions comes up again, about using Zoom, Miro, Slack, etc. Like the publicspaces conference, balancing the practicalities with the values is hard work. But maybe next year if its virtual/hybrid, Mozilla could really lead the charge here.
When I first knew it was going to be 2 weeks (well really 12 days), I gulped but it worked out well. I never felt rushed and having most of the sessions recorded is super handy, as I’m finding now watching the ones I missed (plus I found the youtube secret playlist which means I can easily watch them back on my chromecast). Not every session was recorded of course and its a little strange when the breakout sessions happen. Ideally the recording should have been paused but the whole festival is community focused and I’m happy its not clean cut because that would have gone against the ethos of the Mozilla Festival.
Talking about the community, it was great to see a minimal amount of sillyness/zoombombing. Also the welcoming of so many different people, cultures, languages, etc. This was also the year when neurodiversity really kicked into high gear!
Where does the festival go from now, is a big question…
I’d like to see a hybrid conference next year. I certainly want to see a combination of the reach of Mozfest 2021 with the social parts of the last 10 years. However, please Mozilla keep the pretext system as it worked so well and hopefully we can finally have a permanent record of all the sessions over the years (one of the things I quite liked about using Github)
Big thanks
Massive thanks to everyone who made the virtual festival so good (especially looking at you Sarah & Mark!). Those working behind the scenes making sure things run smoothly. To all those spacewranglers who likely didn’t know if it was going to be in person, hybrid or virtual. Of course all those people who ran the sessions.
Really making good on ethos of… Arrive with an idea, leave with a community!
Speaking on a live webchat, the Avon and Somerset Police chief constable said he “doesn’t condone any criminal activity” but intervening would have “risked a violent confrontation”.
The Met Police chief has said she is not considering her position, after the force was criticised over its handling of a vigil for Sarah Everard. Officers handcuffed women and removed them from crowds on Clapham Common in London on Saturday.
The big difference is cultural and emotional intelligence. I seriously don’t understand how the police thought, it would be a good idea to arrest women during a vigil against the death of a woman who was killed at the hands of a police officer!? Someone in the Met police team should have said turned to the chief and said “don’t you see the tragic irony in this all? We need to rethink our tactics here”
I know these are isolated cases but I was thinking this while watching
My Dell XPS13 with that SD card, I mean camera cover sticking out
One thing I did look forward to was the new position of the webcam from the hinge alongside the keyboard. To the top of the screen like most laptops. There is a problem however, as the bezels get smaller the camera covers are not keeping up.
This isn’t just my new Dell XPS but also the Chromebook I got last year.
Looks like there is a SD card sticking out of my Chromebook
I have almost no words for what’s happened recently with my Qnap NAS.
I decided a while ago that it was time to replace the server in my bedroom with a QNAP NAS. I had it with the heat during the summer and frankly it was long overdue. Plus a few people recommended them to me, plus pointed me at NAS compares. I bought the NAS from Amazon.co.uk as it was the cheapest by about 100 pounds, plus they had the 8gig version of the TS653D. Almost everywhere else had a 4gig only version. I knew I needed a bit of memory as I was going to replace my ubuntu server, which ran at 45-70c depending if it was transcoding for plex.
I bought the NAS from Amazon.co.uk https://www.amazon.co.uk/gp/product/B0896YVN5L. There was no mention this was coming from America as a grey import. After I bought it I noticed it came from Texas, USA with via UPS and it took about 10 days. I didn’t think too much about it once it arrived, got it set up and moved all my data over (this took weeks!). However when I tried applying for the 5 year extended warranty thats when things got interesting.
Having applied to Qnap, answered their questions, I sent them the invoice which I got from Amazon. However Qnap replied with.
From the invoice, this is sold by Amazon Export Sales LLC, and the customer also pay the import fee, the customer should know the unit is not from local distributor.
The note says: “Only products that are sold and purchased from the same region are eligible for a warranty extension.”.
Please confirm with Amazon.co.uk that the NAS unit came from UK (distributor) and not from US.
We went back and forth for a while but I got back on to Amazon. They insured me the NAS is a UK model. Qnap of course were not budging, the serial number wasn’t right and regardless if I bought it form Amazon.co.uk it was a grey import. I did think it was strange it was coming from America but I just thought it was where the stock was from. Plus Amazon kept confirming its a UK version.
Then finally I got into an exchange with Amazon customer services.
10:53 PM QNAP won’t provide a warranty for the NAS because its not a UK/EU NAS I bought it through the amazon.co.uk with pounds but say its a US version
10:54 PM Rizzwan | I can see it is Amazon global store order. Allow me a moment to connect you with them for further help.
10:55 PM Global order? I bought it through amazon.co.uk
Then Rizzwan was replaced by Tamsyn…
10:55 PM Tamsyn has joined and will be ready to chat in just a minute. Tamsyn | This is Tammy from Amazon. I’ll be assisting you.
10:57 PM Here is the email I got from QNAP… (same as above)
11:00 PM Tamsyn | Yes it is from a UK distributor
11:01 PM I need something from Amazon to prove this, as QNAP won’t extend the warranty otherwise I have given them the invoice already
11:03 PM Tamsyn | what is the for the return ?
11:05 PM I don’t understand?
11:05 PM Tamsyn | what is the reason for sending the item back ?
11:07 PM I can’t get a extended warranty for the QNAP NAS
11:08 PM Tamsyn | Reason I’m asking is because I can refund you
11:09 PM Its a sub £1000 device and want to make sure it doesn’t go wrong, so the extended warranty is important Can I exchange it instead? because all my data is on the device now
11:09 PM Tamsyn | cannot exchange
11:10 PM Do you have anything else I can send to QNAP to prove its a UK/EU version? They want proof – “Please confirm with Amazon.co.uk that the NAS unit came from UK (distributor) and not from US.
11:12 PM Tamsyn | We can send them an email what is the email
11:13 PM Its done through their support forum- as the email is no reply – noreply@qnap.com. If you can send me something I can try and get a email to send to them I’m sending them this… “I am talking with Tamsyn | Customer Service Amazon.co.uk and they confirmed it is from a UK distributor – Tamsyn is asking for an email address to forward you details of the UK distributor”
11:17 PM Tamsyn | yes that is fine
11:17 PM Is there a email I should ask QNAP to contact you on?
11:18 PM Tamsyn | yes
11:18 PM Thanks… you understand why I don’t want to send it back but I really want to get this sorted out because I want to keep it for at least 3 years 11:19 PM Tamsyn | Yes I understand 🙂
11:19 PM Thanks QNAP are slow to reply, so is there a way of holding the return based on the outcome of this conversation with QNAP They usually take about 2 days to reply
11:20 PM Tamsyn | okay that is fine
11:24 PM Thanks, and I guess once I hear back from QNAP I join this chat again Just for reference I’m talking with Gerry ********* from QNAP… “From warranty information, it shows the NAS unit was sold from Amazon US and not Amazon.co.uk
Please confirm with Amazon.co.uk that the NAS unit came from UK (distributor) and not from US.
Then out of nowhere Tamsyn was replaced by Collen…
11:30 PM C Collen has joined and will be ready to chat in just a minute. Collen | Customer Service Hello, Ian Please note this was a global store order Sold and shipped by amazon US Order Placed: Tuesday, 3 November 2020 (GMT) C
11:33 PM Hold on Tamsyn said it was sold from a UK reseller a moment ago
11:34 PM Collen | Customer Service Please look at email from Tuesday, 3 November 2020 01:51 (GMT) C
11:39 PM Collen | Customer Service Global Store Amazon Marketplace order with Amazon Export Sales LLC C
11:45 PM Collen | Customer Service Do you wish to return the item for a refund? C
11:45 PM I would like to do an exchange as I am using the NAS, Ok I see it says Amazon Export Sales LLC This was not clear on the site when I bought it.
11:48 PM Collen | Customer Service We can only refund a USA item only on return We cant replace it C
11:48 PM Right I see, can I get a UK version then return the old one?
11:49 PM Collen | Customer Service Yes C
11:51 PM This was not clear at all when I bought it on the site
11:51 PM Collen | Customer Service However you will need to re order C
…
So in short Amazon mislead me by never making clear this was a grey import QNAP NAS. Yes when I got the invoice, I could see it was coming from Texas but it was too late by then. Simple as this, customer service lied to me and to QNAP.
Cheeky!
In the end Amazon/Collen did send me the return details and I had 7 days to return the QNAP NAS back to Texas. Annoyingly I had to print the return slips and I don’t own a printer, luckily colleague Jimmy helped out by printing them out for me. In the mean while I got in touch with QNAP, they pointed me in the direction of Scan.com and I was able to buy and get almost the exact same model sent to the next day. I say almost exact because I opted for the 32gig version as I was considering add more memory anyway and this would save me a lot of hassle.
Telling enough, Scan.com when I called them to confirm the speed of delivery, told me a few other customers have had the same problem with Grey imports sent from America and bought from Amazon.co.uk.
With the clock ticking, I was worried it was going to take forever to move everything across but I found it was super quick when I found this guide to move from one device to another. Pretty much start the NAS, update the firmware and slot the disks in the same slots. The migration took about 2hours in total, which is amazing. I was wondering about taking time off work to get this sorted but there was no need.
Which one is UK and which one is American?
Just enough time to take some pictures of them side by side then box up the grey import/amazon one, add all the labels then take it to the UPS drop off which just happened to be in China town. Can’t tell you why I didn’t get a taxi or take the tram half the way there, but it was certainly a work out for my lockdown arms.
4 weeks later I received my full refund from Amazon.co.uk and I’m sitting pretty with my QNAP NAS with 5 year warranty.
1. New VC-backed startup enters the scene
2. People flock to it
3. They discover it’s a surveillance capitalist (and still have no clue what that is)
4. They’re shocked (because, see 3)
5. It’s too late, they’re too big and they’ve exited
6. Goto 1
The other day a good friend mentioned a birthday invite to me. I was confused, I knew it was their birthday but it wasn’t clear what they were talking about as I asked what they were going to do in UK lockdown number 3.
The key seems to be getting access to the old facebook page, which I have tried and tried to get access to, but can not get anymore.
This means all my friends who invited me to events and all my volleyball events will no longer appear on my calendar, unless I see it then export it as a ical. I always thought of Facebook as a massive walled garden but this is getting stupid.
The reasons to be on Facebook just got a lot closer to zero!
To quote Buckminster Fuller “You never change things by fighting the existing reality. To change something, build a new model that makes the existing model obsolete.”
Ian thinks: Heather gives plain and clear reasons why vaccine passports are not the panacea its being made out to be. Its also great to hear Lillian Edwards framework mentioned (May 2020 newsletter) as a way forward.
Ian thinks: Douglas Rushkoff’s monologue about gamestop needs a listen for a different view, but stay around for the interview with Yaël, previous head of political advertising at Facebook. She tells all and I like the approach of trying to fix it before criticising.
Ian thinks: Shareting is when parents share their kids photos and private information without their consent. Its become a real problem now the millennials are growing up with a digital footprint without knowing.
Ian thinks: Hearing about the absolute mess over news in Australia, its easy to point fingers. But its important to look deeper at whats really happening for the sake of profits not people. I’m with Shoshana Zuboff and others, but I know many people get their news from these massive corps.
Ian thinks: The Uber case is great news but in a similar legal play to Facebook & Google with Australia, there might be more going on that most are reporting? We got to look a little deeper as monopoly is Uber’s end game.
Ian thinks: This is a devious way to force a take-down of a live stream or any recorded footage. Theres got to be a better way and I think its related to using alternative platforms or self hosting with syndication.
Ian thinks: I like this summary of so many of the problems with Facebook, but it misses the important point of centralisation. It also highlights Noam Cohen’s quote “Mark Zuckerberg is deluded by his own faith in Facebook’s ability to be a force for good in the world”
Ian thinks: Mariana is on fire and this summary of work around the BBC puts value under a microscope. I love this line “Value is not just the income generated at the end of the innovation chain–– it is also the creative input at the upstream end, the vital investment in talent, content creation, digital innovation and R&D at the early stages”
Ian thinks: Margaret Mitchell and Timnit Gebru show there is something going on with Google AI research. It doesn’t take a lot to guess what is actually going on behind close doors.
Photo credit by @dizzyd718 – Drew Graham on unsplash.com
I have been loving a bunch of tech/progressive trance and decided its time for a nice mix using some of the tunes. I know there is some disagreement about the term, which I guess is closer to the techno category. Especially the tunes by Carlo Ruetz.
Either way its a good mix breaking into some classic trance by the end. The title of the mix is parts of the playlist, and the start is a long lost tune found after listening to one of the very first live mixes I did in Manchester. Roots is a killer start to a mix and sets the vibe perfectly. Reminds me how much I like Tomcraft actually.
Hosted again on Mixcloud but unlike the last one, hopefully it won’t fall foul of the mixcloud rules over using the same artist too many times. (note to say I have got a new self-hosted platform but anonymous web access isn’t ideal)
As I thought, without the Mixcloud restrictions mentioned above, this mix has made it to the 95th place in the Tech trance chart.
Very tempted to see what happens if I rename the playlist for Pattersons pandemic run.
I can finally tell you two of my three submitted sessions were accepted. The big one is a workshop around adaptive podcasting which will happen Monday 15th at 2015-2115 GMT. Don’t worry there is calendar invites for all the sessions including mine.
Last year we explored the advantages of dyslexia at the brand new Neurodiversity space. This year we are back looking for people to explore and understand the advantages of different types of neurodiversity.