User permission opt in or out? Time for HDI!

3 mobiles optin privacy
Is grey opt in or opt out?

I’m one of those people who look at terms when using services or purchasing IOT devices. I also dont accept the cookie warnings unless I’m actually happy to use the service. This does make looking at any Oath/Yahoo site a pain for a while, as they use to have accept or nothing else (this changed).

Very sure a lot of the companies deliberately put up painful cookie notices to mislead their users. If this isn’t a dark pattern it should be?

Recently I noticed this cheeky one from the three mobile app. You can assume the sliders when grey are not active and the purple one on? But there’s no actual clear sign to say what is active/on and whats inactive/not. Its also interesting that the grey ones are the default, which you would assume are active/on in every other example you have experienced of this.

Another clear call for Human Data Interaction (HDI).

Maverick women and the Moon

Moon 50 Festival

Its finally came, the moon50festival to mark our relationship with the moon and the 50 years since we visited the moon for the very first time. I have been involved with the festival from a far and Livia added me as a digital advisor to the festival a while ago. Out of the whole host of different events was the big one, Maverick women and the moon, advertised as A night of talks and performances with a keynote by Margaret Atwood.

The journey for me and my partner to get there was quite trip, but we managed to get to Greenwich University about 5mins before the start.

It was packed full of people which was fantastic to see on a hot evening of a sold out event in London. The best way to describe the evening was eclectic with everything from comedy to opera. The programming was spot on and kept the energy up through-out the whole evening.

Moon 50 Festival

To start with was someone I had not seen in decades. Helen Lederer’s moon monologues: Menzies, Menopause and Mayhem.

She was very funny and was great starter for the evening to come. Along her comedy piece she touched on many subjects including gender diversity in the showbiz world and the effect of the lunar cycle on women.

Next was a talk about how Chinese culture think about the moon by Angela Chan and how does these works of science fiction persist in a global climate? Really interesting thought-provoking stuff.

Moon 50 Festival

This was followed by a screening of a short film called Moxn (pronounced Moon) and Q&A. A beautifully shot video exploring gender and ethnic diversity wrapped up in a poem. Something for the Encounters short film festival I certainly think.

There was a welcomed break giving us enough time to go get some proper hot food, as our trip from Manchester was pretty non-stop and didn’t include a sit down meal. Remembering Greenwich from over 10 years ago, we settled into Noodle time for a meal and discussion about the evening so far.

Moon 50 Festival

When we got back there was the main billing/keynote for the evening. Margaret Atwood on the Moon and Magic. The atmosphere was thick with anticipation and Margaret now in her golden years didn’t let disappoint. She was funny, poignant and just magical. It was a absolute pleasure sitting in the 2nd row watching her talk. She was fantastic and received a bit of standing clap at the end. There was a Q&A which followed afterwards but over stretched its time but in her answers, you could tell how super switched on Margaret was and how deeply she thought about the world. She reminded me of Janet Murray who wrote Hamlet on the Holodeck, who happened to see last year at ICIDS in Dublin.

Moon 50 Festival

After Margaret, some music in the form of a Opera to seal the amazing evening. The only shame was people leaving in between rather than staying for closing. But regardless the Opera finished the moon festival event off in fine style.

The event mainly run, created and hosting women was great and well worth travelling from Manchester for. So happy to see all the people at the event and if things work out as well with the other events, I expect next year there will be another moon festival regardless of the 50th anniversary of the moon landing.

Excellent night and well worth attending and experiencing!

Massive thanks to the organisers and everyone behind this event and all the events under the Moon Festival. It was great!

Intersectionality and the real problem of diversity in silos

Audre-Lorde-single-issue-1024x387

Many companies still consider diversity policies solely in terms of dealing with separate categories of gender, ethnicity, sexuality, socio-economic class, religion or disability. However, a better awareness of how these strands overlap — a concept known as intersectionality — can improve an organisation’s understanding of its staff.

FT

I can’t tell you how many times I have expressed this problem with traditional diversity to people. Most thing they are doing a great thing focusing on diversity, and I never want to stop that. However they miss the point of true diversity…

As the FT piece points out (found via Jonathan Ashong Lamptey)

Treating people as individuals is key to improving this perception, she says. Taking an intersectional view means recognising individuals can have multiple identities that overlap, for example an Asian LGBT woman or a white disabled man.

Looking at the law, the example which I would use to demonstrate the importance of intersectionality is Baylis-Flannery v. DeWilde.

In the case of the complainant, who alleged discrimination by her employer on the basis of sex and race, the Tribunal found that the discrimination she experienced was intersectional, and observed:

While the findings of discrimination made in this case are of sufficient gravity that Ms Baylis-Flannery could succeed on either enumerated ground of race or sex, or on both grounds, one set following the other, the law must acknowledge that she is not a woman who happens to be Black, or a Black person who happens to be female, but a Black woman. The danger in adopting a single ground approach to the analysis of this case is that it could be characterized as a sexual harassment matter that involved a Black complainant, thus negating the importance of the racial discrimination that she suffered as a Black woman. In terms of the impact on her psyche, the whole is more than the sum of the parts: the impact of these highly discriminatory acts on her personhood is serious. (2003 HRTO 28, para 145)

But as Jonathan points out lets look beyond legal discrimination, as its easy to see the problem. He uses a good example of himself to show how in certain contexts he has advantages and disadvantages.

…he says: “Being a 6ft 2 man has its advantages in the workplace but being black has disadvantages, at different times and different places.”

This also gets more tricky once you have a number of people who share similar categories. My example I always use is if you have a large number of white women from a middle class background, how does this effect the inclusion or culture of the business for other non-white or working class women? Outside the workplace I have no issue with women in tech initiatives, but I really do like what Sarah Lamb did with the Girl Geekdinners, which felt a lot more inclusive due to the 50% invited rule.

Its complex but thats the point, diversity and inclusion isn’t a thing you can throw magic dust/money at. Likewise training is good but its not something you think about away from base then come back and forget.

The way to build empathy, foster inclusiveness and create trust in the workplace, according to Mr Ashong Lamptey, is to discuss difficult topics in employee groups or staff networks that share a common identity. “Instead of guessing, ask the people who are having those experiences,” he says.

“Organisations should make this part of a long-term strategy,” Mr Ashong Lamptey says.

I have to say I especially like the idea of the reverse mentoring whereby managers are mentored by a minority staff member.

If only we could take a number of these practices and group them into something we could test and write up the studies of?

My quick short view on Libra cryptocurrency

Facebook Libra

  • Facebook is full of crap and this privacy first play is just total bull. I don’t trust facebook, but to be fair I don’t trust my bank, however there business model isn’t completely at odds with my freedom as a digital citizen.
  • Cryptocurrency for the masses is not such a bad thing but theres so little information I can just imagine the headlines about being taken for their life savings.
  • A single global currency is a very very bad idea for many reasons not worth going into now.
  • I know Facebook is only spearheading the libra Association which is a not-for-profit organization but its FACEBOOK Remember! I don’t even really think the others are in it for anything more than a punt.
  • Calibra the tools facebook have built to work with Libra do not subscribe to the same ideas as the association and that might not be a bad thing in your book but it clearly points towards the endless dominance of facebook in this association.

Don’t get zuckered into this all, againglad others have push back hard.

BBC’s role in data-led services

Public Service Internet

Two good blog posts outlining the BBC’s ambitions were posted to various BBC blogs on this week.

First Matthew Postgate (CTPO of the BBC) looks at the BBC’s future role in  a data-led landscape. He mentions the BBC box which then links to work we’ve been researching in BBC R&D around the databox project.

Gizmodo started to unpick this a little, The BBC is Doing Cloud Storage and Wants You to Have Full Control Over Your Data. The interest is a good thing of course…

It was clear to me back when I first spoke to Nottingham University about the databox project, it was something different, a possible way forward following the newly established HDI principles. It was tricky to understand (and you get that sense in the Gizmodo piece) but the box infrastructure kept everything honest. If you told me 4 years later after I first published the ethics of data videos.. I’d be debating with Tim Burners-Lee about the merits of Databox vs Solid at Mozfest 2018… I wouldn’t have believed you.

I look forward to seeing where things go next with Databox/BBC Box, this for me is the BBC embracing the change and doubling down on its public service. But lets not forget the other experiments using databox at their heart as they are also part of the change.

Flight shaming is taking off?

Flight shaming is taking off (nice pun), can travel be more ethical? Is something I read and think about quite a bit (the flying bit of course).

I’m guilty of flying a lot, for example a few months ago I flew to Amsterdam and back in the same day. Besides it being a bloody long day, I did spare a thought about my carbon mileage for the day. I did fly on one of those e propeller planes there and back, which I gather is better than a jet airplanes? But the flight shaming isn’t going away.

I think its a balance of understanding and conscious decisions. I agree with the writer of the guardian piece, that a family of 4 on a train to Spain isn’t at all practical and I personally can’t think of a better way to get there with kids. Yes going somewhere local is a nice idea but thats ignoring the cultural benefits of going to other countries.

Weirdly enough this came up in Re:publica, which I need to blog about fully. Johan Rockstorm’s talk was super sobering and someone asked him how it got to Berlin for the conference (maybe consciously or non-cons iosuly) flight shaming him.

He’s reply was good and balanced.

…so how can you get you know the world to transport itself in a sustainable way I think that the that the solutions is therefore not to go out and simply say stop flying I mean that that would be like the only message because I think that that just just creates a deeper rift between the aware environmental movement and everyone who just says oh no I’m not gonna I’m not gonna sacrifice that and therefore I rather put my head in the sand and and create my own little fake news story of something that will somehow make this not happen so therefore I think the solution for us to succeed to really have even the in does indifferent majority to surf along with us is to you know show that sustainability is the entry point for a better life that we can achieve better quality of life not just through by consuming and unnecessarily flying when we don’t need to yeah of course of course as in all forms of excessive consumption…

Familiar stranger and wellness

milgram familiar stranger

Theres been so many times in the past when I blogged about the breakdown of social bonds between strangers. One of my favourite books is Sherry Turkle’s Alone Together, I still need to read reclaiming conversations. The smartphone is a easy target to point at when thinking about this all.

The thing I hadn’t really considered is the effect of the mental ill/wellness epidemic maybe slightly caused by loneliness.

This is why I find things like Uber quiet ride pretty scary when you take the long view. Which of course Uber isn’t, as they try and make public transport redundant as its not convenient enough for our lives.

You can outsource pretty much every aspect of irritation in your lives. But you can’t outsource loneliness, or pain. Like a dystopian sci-fi plotline, we are allowing Silicon Valley to make our lives as convenient and seamless as possible.

But there’s an app for everything now, which means no more phone calls to the pizza shop, no chit-chat while waiting for the bus. The little white earbuds, and their more aggressive, noise-cancelling cousins, are shielding us from this terrible outside world.

And we are lonelier than ever. Our communities are disintegrating, whether it’s the corner store bought by a billionaire developer or churches being replaced by Instagram or the fact that I have never met or even seen my nextdoor neighbour. We are at a crisis point.

You could easily point the finger at Airbnb too, something which was about people sharing homes with strangers; now is about hotel like experiences. Airbnb haven’t helped things wither with their plus listings. Don’t get me wrong I understand, but airbnb originally was different.

I keep saying it but noticed I don’t think I have ever wrote about it so directly.

Public transport along with lots public services could be the decider between a epidemic of loneliness. I mean where else are you going to experience familiar stranger and that essential head nod. Rubbing shoulders with strangers clearly is good thing in the long run, you wonder why more people are flocking to our over crowded cities? I think there is something in the social object theory and I’m not the only one. Bonding with strangers builds friendships, builds neighbourhoods, building communities, which builds societies?

The data is still not 100% but I think this is essential research material.

Death of conversation

smartphone addiction illustrations cartoons with couple at cafe dinner

I found the piece with 57 Images Of How Smartphones Take Over Our Lives, a fun but also slightly tragic read.

Modern technology has undoubtedly improved our lives in many ways – from curing what used to be terminal illnesses to space explorations, we all must agree that life without technologies seems quite impossible now. Though the technologies make living more comfortable, they are also the culprit of many social issues, with smartphone addiction being the top one.

Its something I’ve written about in the past quite a bit… Smartphones are the new cigarettes, tips for deadling with your smartphones Tamagotchi where the future went wrong? and more…

Manufacturing algorithmic good behaviour?

Taxi sign

I read that Uber is now going to start punishing users with low scores by cutting them off.

Uber is now requiring the same good behavior from riders that it has long expected from its drivers. Uber riders have always had ratings, but they were never really at risk of deactivation — until now. Starting today, riders in the U.S. and Canada are now at risk of deactivation if their rating falls significantly below a city’s average.

“Respect is a two-way street, and so is accountability,” Uber Head of Safety Brand and Initiatives Kate Parker wrote in a blog post. “Drivers have long been required to meet a minimum rating threshold which can vary city to city. While we expect only a small number of riders to ultimately be impacted by ratings-based deactivations, it’s the right thing to do.”

For drivers, they face a risk of deactivation if they fall below 4.6, according to leaked documents from 2015. Though, average ratings are city-specific. Uber, however, is not disclosing the average rider rating, but says “any rider at risk of losing access will receive several notifications and opportunities to improve his or her rating,” an Uber spokesperson told TechCrunch.

This is another example of the insanity of  algorithmic telling off and the secrecy is stupid.

Airbnb telling off
Airbnb telling off for my 4.8 rating

Airbnb is still telling me off/trying to help with my score of 4.8/5 with 34 Total reviews and 76% 5 star reviews.

Mainly because I don’t accept most people into my flat. There’s no understanding about timing, workload, etc. In the algorithms view, everyone should be maximizing the amount of people using the flat. They keep trying to push auto-booking on me. I expect it will become a requirement one day and I’ll leave Airbnb as its completely unsuitable for me.

The whole idea of perfection is flawed and humans are never perfect. Sure Douglas Rushkoff has lots to say about this in #Teamhuman.

Update June 2nd

Talking of Uber, there was interesting piece in the Guardian around the same time, which could apply to Airbnb too. What is Uber? Forget the sharing economy – it’s just a libertarian scam.

 

What do the general public think about the internet?

https://vimeo.com/331179758

We (BBC R&D) helped NESTA to explore what the general public think about the internet. It was during a bitterly cold day but me, Rhia and Vicky took to the streets of Manchester to ask the public in a series of vox-pox interviews.

The results surprised me, as it was clear most were concerned and have serious but diverse reasons. Some gave short and some in-depth detailed experiences. The video only scratches the surface.

Over the past few decades, the internet has become the most important infrastructure of our time, radically rewiring how our societies work and how we interact. We asked the BBC to find out how ordinary people feel about these changes – watch their varied answers in the video below.

The video is a small part of NESTA’s Visions for the future internet work.

In March 2019, the World Wide Web turned thirty, and October will mark the fiftieth anniversary of the internet itself. These anniversaries offer us an important opportunity to reflect on the internet’s history, but also a chance to ponder its future.

Massive thanks to the people of Manchester who answered our questions even with the weather at close to zero degrees!