Tag: design

The walls eyes up a design award

BBCRD up for a design award

So happy for Libby, Andrew and Jasmine who worked on the Walls have eyes exhibition within the ethical dilemma cafe at Mozilla Fest last year. Its been a bit of a secret but now its been announced along with the other digital entries.

Mozfest 2014

Knock them over guys! It was a great idea and the images were so great. So happy to have given you guys the space to run it and frankly make us think about the ethics of our personal data some more.

Interestingly while thinking about the ethics of personal data, Doc Searls and David Weinburger recently kindly took time out of their busy schedule to talk about the Cluetrain and NewClues at Commonground. Doc said something which got people going a little…

..what seems to have struck the Chord of Controversy was something I blabbed: “Tracking-based advertising is creepy and wrong… and needs to be wiped out.” Martin Bryant (@MartinSFP)tweeted a video clip and a series of other tweets followed.

Being tracked around spaces is something we did within the ethical dilemma cafe and its a mistake to think others are not doing this already.

The dilemma is what are you going to do? And I’d love to see a proper public debate about this all. Maybe this could be arranged following some of the work I’m about to release…

 

Dropbox as furniture design company

This Alabamiana Library Is A Beaut

Dropbox as furniture design company” – @iledigital (Jon Rogers)

When Jon first said this to me, I had to think for a second. Then I got it.

Amazon, ibooks, etc all have their own proprietary ways of holding your ebook. But imagine if you  used many different sources to gather books and organise them. Some digital and some physical (like I do) These are sync’ed using Dropbox or other syncing systems and instead of being displayed as files, appear like dropbox’s photos stream. A far more useful way to display books you have and heck why not make it sharable while your at it?

Next leap… Instead of it being just a digital thing, how about as a physical manifestation? Dropbox could sync the physical and digital together, like a wispersync for binding digital and physical items. Maybe it slots a bookmark into position or folds over the top edge of a page?

But one thing you don’t want is some ugly as sin apple skeuomorphism bookshelf in your living room. It would need to fit with the rest of the furniture and surrounds. Making Dropbox a furniture design company. Not such a massive leap in imagination I would say…

Apple have lost the plot

iPad 2 as a Video Camera

I have been meaning to write about those disgusting Apple adverts (yes disgusting, I was almost sick in my mouth when I first saw it) but been so busy, then Maggie reminded me at Hacked.io about what I wanted to say.

Fast Design write up pretty much how I feel…

Watch the ad closely for me. As we’re told that products are what matter, we see a series of shots in which people actively turn away from life to engage with their technology.

  • A woman closes her eyes on the subway to soak in electronic music.
  • A room of students looks down at their desks instead of at their teacher.
  • A parent and child cuddle, focused on a screen that’s so powerful it illuminates the kid’s face.
  • A couple kisses in the rain, then immediately turn away to look at a phone.
  • A tourist opts to FaceTime instead of bathing in visceral, smoky yakitori.

In what should be a warm, humanizing montage, people are constantly directing their attention away from one another and the real, panoramic world to soak in pixels. They’re choosing the experience of their products over the experience of other people several times in quick succession. And Apple has a warm voice in the background, goading us on.

Now I’m fully aware most adverts are like this but frankly for Apple, this is bad bad news.

On top of that, the fact Apple are advertising this factor, is worst still. So much for creativity…!

Just to be clear the best adverts in this class were the Orange adverts, which never showed the actual device but rather the effect of the device. Now unfortunately Orange or rather EE have switched to another style which isn’t much better than most.

The technology should be the glue not the end point. However Apple want you to marvel at there devices. I’m not certain when this changed but its certainly changed for the worst.

Have to be clear I’m not against devices, heck if you follow this down the line you can end up somewhere with Sherry Turkle.

Our devices and software are great but I have to echo some of the thoughts about using your mobile while dating and dare I say it, some of the Orange Cinema adverts. Don’t let your device get in the way of a great time. No matter how pretty it maybe.

Its not going to take 20 years… Its outdated and shockingly backwards already…

User experience design with Aral

Safety dip

Before I start on this little rant, its worth pointing out this is following a talk from Aral Balkan’s talk at Thinking Digital 2013. I have still yet to write my review of the best talks and my own experience with Perceptive Radio but I had to stop and moan about Aral’s talk.

Aral is a friend and I like him a lot but even in the early days I disagreed with him on so many things.

Aral showed many examples of really bad user experience design, many where they got the focus wrong.

User experience bugs me, I agree with a lot but then there are many examples where it seems like a simple no brainier. I would generalise what Aral was showing but I lost my notes by accident in the wifi handover (hoping there still on my tablet and just need to load up evernote and sync the notes. So as I was saying user experience is important but they sometimes go too far…

Here’s something I tweeted last year…

“Frankly this is the worst keypad layout I’ve seen in the wild. #Metrolink should be a shamed of this! http://yfrog.com/odgevclj”

Aral spoke about washing machines and how complex they are. He suggested all you need is a some places to put the washing powder and fabric conditioner. A button or two to maybe start a programme and thats it. Well no I disagree. My mum is a genius with the washing machine and she knows exactly what to put in for the weight and volume of clothes. To be such a expert required time and effort, shes proud than shes mastered the washing machine.

Having a single button machine would rob my mother of her mastery of that machine.

Now I imagine Aral would say, for the bulk of people, all they want to do is get there clothes clean and they don’t really care. And he would be right. I generally don’t care but robbing people of the ability to master a system or device seems a real shame and I’d say is criminal.

After Arals talk and a slight break for audience clapping. He launched into how he’s been involved in helping the next generation to learn how to get their digital skills. How ironic that most of us got our start by mastering the computer by ultimately being geeky.

If you subscribe to the idea that we are almost all geeky about something (coding, design, cars, cooking, paintings, trains, stamps, celebrities, tv shows, beer, phones, films, cocktails, gardening, farming, sports, etc). Most of these require experience, understanding and mastery. Robbing someone of this seems at least to me anti-human.

Not that I’m saying you should have to go through an ordeal to get a ticket for the train/metro/tram. The example of the CTA machine is a total joke, I remember looking at it when I last was last in Chicago and thought what level of hell does this machine come from?

Heat control

I would say the showers in most modern hotels is up as a example of a great user experience because they have that recommended option but if you know better you can press the button and get even more heat. Yes the button protects you from burning but it can also be easily bypassed. Now thats my kind of user experience.

Aral mentioned a few other things which had my fingers tapping.

“Design can not be democratic, design is opinionated and full of assumptions.”

Design can not be democratic? I say rubbish, designers work in small groups and collaborate on problems all the time. I would go as far as to say design in isolation is art. Design doesn’t have to be opinionated, in actual fact user experience design is about designing around the accordances of the user. This means working around them and not making assumptions…

Anyway everything I’ve said is just my view and I’m sure I would say the same to Aral’s face. Looking forward to next time we meet and of course 🙂 Which will be soon… Good talk even though I was screaming inside 🙂

Context is queen?

I wanted my grandmothers pokerface....

I’m hearing a lot of talk about how 2013 is The year responsive design starts to get weird… or rather how its going to be all about responsive design (what happened to adaptive designing who knows)

Think it’s hard to adapt your content to mobile, tablet, and desktop? Just wait until you have to ask how this will also look on the smart TV. Or the refrigerator door. Or on the bathroom mirror.

Or on a user’s eye.

They’re all coming…if they aren’t already here. It doesn’t take much imagination or deep reading of the tech press to know that in 2013 more and more devices will connect to the internet and become another way for people to consume internets.

We’ll see the first versions of Google’s Project Glass in 2013. A set of smart glasses will put the internet on a user’s eyes for the first time. Reaction to early sneak peeks is a mix of mockery and amazement, mostly depending on your propensity for tech lust. We don’t know much about them, other than some tantalizing video, but Google is making them, so it’s a safe bet that Chrome For Your Eyes will be in there. And that means some news organization in 2013 is going to ask: “How does this look jammed right into a user’s eyeballs?”

Stop! Nieman labs is forgetting something major! And I could argue they are still thinking in a publishing/broadcasting mindset

Yes the C word, Context…

Ironically this is something Robert Scoble actually gets in his blog post, The coming automatic, freaky, contextual world and why we’re writing a book about it.

A TV guide that shows you stuff to watch. Automatically. Based on who you are. A contextual system that watches Gmail and Google Calendar and tells you stuff that it learns. A photo app that sends photos to each other automatically if you photograph them together. And then there’s the Google Glasses (AKA Project Glass) that will tell you stuff about your world before you knew you needed to know. There is a new toy coming this Christmas that will entertain your kids and change depending on the context they are in (it will know it’s a rainy day, for instance, and will change their behavior accordingly)

Context is whats missing and in the mindset of pushing content around (broadcast and publishing) and into peoples faces, responsive design sounds like a good idea. Soon as you add context to the mix, it doesn’t sound so great. Actually it sounds damm right annoying or even intrusive? I do understand its the best we got right now, but as sensors become more common, we’ll finally be able to understand context and hopefully be able to build perceptive systems.

We already demonstrated, sensors don’t have to be cameras, gyroscopes, etc. The referral, operating system, screen resolution, cookies, etc all are bits of data which can (some maybe less that others) be used to understand the context.

I can come up with many scenarios where the responsive part gets in the way, unless you are also considering the context. In a few years time, we’ll look back at this period of time and laugh, wondering what the heck were we thinking…

I’m with Scoble on this one… Context and Content are the Queen and King.

The power of narrative

Children at First Lubuto Library

While working on Perceptive Media, I came across many examples of narrative and the power of storytelling. Something which I’ve been trying to demonstrate in my presentations pointing at how little subtle things can have huge effects. Recently I saw this which reminded me I haven’t posted anything about it recently

Telling stories is not just the oldest form of entertainment, it’s the highest form of consciousness. The need for narrative is embedded deep in our brains. Increasingly, success in the information age demands that we harness the hidden power of stories…

…in four decades in the movie business, I’ve come to see that stories are not only for the big screen, Shakespearean plays, and John Grisham novels. I’ve come to see that they are far more than entertainment. They are the most effective form of human communication, more powerful than any other way of packaging information. And telling purposeful stories is certainly the most efficient means of persuasion in everyday life, the most effective way of translating ideas into action, whether you’re green-lighting a $90 million film project, motivating employees to meet an important deadline, or getting your kids through a crisis.

When I was training to be a designer, it was drummed in to our brains that you need to have a story to explain the product, service, etc… Without that story or narrative your on a loosing road. Not only that but you want to give them the least distractions as possible.

Stories, unlike straight-up information, can change our lives because they directly involve us, bringing us into the inner world of the protagonist. As I tell the students in one of my UCLA graduate courses, Navigating a Narrative World, without stories not only would we not likely have survived as a species, we couldn’t understand ourselves. They provoke our memory and give us the framework for much of our understanding. They also reflect the way the brain works. While we think of stories as fluff, accessories to information, something extraneous to real work, they turn out to be the cornerstone of consciousness.

Enough said… but if you do get the chance to read all 3 long pages, it will be worth it…

Creative people are the whores of capitalism?

POT POTW Challenge 20080202 - 20080208 (Creative) - #1

Herb tweeted this and I thought it was going to be a story like mine, but what I was surprised to find a critical look at the creative economy…

This has come as quite a shock I can tell you. I think, I’ve come to the conclusion that the whole thing was a bit of a con. A scam. An elaborate hoax.

The scam works like this:

1. The creative industry operates largely by holding ‘creative’ people ransom to their own self-image, precarious sense of self-worth, and fragile – if occasionally out of control ego. We tend to set ourselves impossibly high standards, and are invariably our own toughest critics. Satisfying our own lofty demands is usually a lot harder than appeasing any client, who in my experience tend to have disappointingly low expectations. Most artists and designers I know would rather work all night than turn in a sub-standard job. It is a universal truth that all artists think they a frauds and charlatans, and live in constant fear of being exposed. We believe by working harder than anyone else we can evaded detection. The bean-counters rumbled this centuries ago and have been profitably exploiting this weakness ever since. You don’t have to drive creative folk like most workers. They drive themselves. Just wind ‘em up and let ‘em go.

2. Truly creative people tend not to be motivated by money. That’s why so few of us have any. The riches we crave are acknowledgment and appreciation of the ideas that we have and the things that we make. A simple but sincere “That’s quite good.” from someone who’s opinion we respect (usually a fellow artisan) is worth infinitely more than any pay-rise or bonus. Again, our industry masters cleverly exploit this insecurity and vanity by offering glamorous but worthless trinkets and elaborately staged award schemes to keep the artists focused and motivated. Like so many demented magpies we flock around the shiny things and would peck each others eyes out to have more than anyone else. Handing out the odd gold statuette is a whole lot cheaper than dishing out stock certificates or board seats.

3. The compulsion to create is unstoppable. It’s a need that has to be filled. I’ve barely ‘worked’ in any meaningful way for half a year, but every day I find myself driven to ‘make’ something. Take photographs. Draw. Write. Make bad music. It’s just an itch than needs to be scratched. Apart from the occasional severed ear or descent into fecal-eating dementia the creative impulse is mostly little more than a quaint eccentricity. But introduce this mostly benign neurosis into a commercial context.. well that way, my friends lies misery and madness.

It turned out to fit with my ex-boss’s idea of creative people being the whore’s of capitalism… (sure he came up with that). Its harsh and something I’d considered a while ago and I justify it by working for the BBC rather than some faceless entity…

Connected Social: Design based thinking

My parents were deeply worried that I was doing too much again. Specially after what happened to me with mybrushwithdeath almost two and half years ago. I can tell you and them that my blood pressure is normal…

So what have I been up to…? Because my blog has also suffered due to the hectic schedule.

On Tuesday 30th Connected Social and 31st EpicWerewolf…

BBC Connected Social

BBC Connected Social

I stopped arranging events because frankly my skill isn’t in arranging or managing them. Something Matt Cashmore was much better at than myself. However I’m good at being the spark and inspiration for the event in the first point.

After watching a few Connected Studios it become clear something was need to make it a more complete experience for people involved. Hence I convinced my manager of this need and we tried out Connected Social in July. That went well and after a bit of a break it made sense to bring it back.

The evening was all ignite style talks around the theme of design based thinking.

BBC Connected Social

It was a good night of talks and further concentrated the need for a social event following the connected studio events in my mind. Maybe a little shorter and around one set of talks instead but everyone still enjoyed it.

Of course by the end of the night I was glad it went well and I was able to create a good informative event for people, however I was already thinking about Epic Werewolf…

Gnome 3, its got some issues…

Ubuntu 11.04 running Gnome3

Since I switched to Gnome3 I’ve been finding some weird inconsistencies. The problem is, I can’t be sure its actually Gnome3 or something else?

My first ignorance is the vertical only workspaces. I’m use to using ctrl+alt+left/right to wizz around the work spaces I have open (usually about 6). Now the left and right does nothing and you can only wizz around the available workspaces by doing ctrl+alt+up/down. From reading the web, it seems the only reason for it is because of the Activities mode.

If they could rearrange that it would work quite well.

Gnome-Do is also a little lost now, because of the total change in Gnome 3 shell. I do still use it over the windows/super key which brings up the menu and other stuff. But had to change the mappings to ctrl+space instead of super+space to avoid conflict with Gnome3. If you do hit the super key and start typing it will find stuff for you but its no where near as clever as Gnome Do. What needs to happen is Gnome do needs to be a plugin for Gnome shell or something. Not heard anything from the author about this yet. The last update was quite some time ago to be fair, so I’m not even sure its still going or not. I also noticed that the dock option seems to have gone from Gnome do, which I wonder is to do with Gnome 3’s Dash or not?

Alt+Shift+Tab no longer seems to go backwards when selecting windows which is a real pain (and yes I do have that set in my keyboard options). What makes things maybe worst is you can’t seem to easily select windows within an application from the Alt+Tab menu. So instead you have to hover over a sub window menu which shows the application windows. This is a real pain when using something like Evolution with lots of sub windows of old and new emails. Even using Dolphin (file manager) with multiple windows is a nightmare.

The Activities menu/Window Picker is a nice style exposure type system but selecting windows is a nightmare because you can’t tab or shift+tab. Instead your forced to use your mouse to select windows and applications. You can type in what your after like Gnome Do but that only selects new applications not applications/windows which are already running. There’s this easily overlooked highlight which shows you whats open already and whats not but its too easily missed.

I’m hearing Gnome 3 is not very good about handling multiple screens and I can believe it if you can’t move left or right. I’ll find out for sure tomorrow when I return to work and plug my laptop into a 24″ LCD monitor which sits on my desk.

Inline replies

I certainly think something is up because I’m not getting the lovely way Gnome 3 should look going by the Gnome 3 Design page.

I do still miss my Compiz 3D rotating cube but if they can get some of these issues solved I’m willing to change and kind of embrace the new style of Gnome 3, specially if they can sort out the horizontal and reversal stuff. I’m very interested in some of the other stuff I’ve seen like Gnome Shell with Zeitgeist (gnome activity journal) replacing part of the shell.

Its also worth pointing out Webupd8 which I thought was a spammer site but actually turns out to be a good site for the latest to do with Gnome Shell and Unity.