The way of the firestarter?

3 graphs showing the design process from start of a project to the end
The way of the firestarter’s design process, treat as alpha version 00.2

I was talking with a colleague in London the other week. One of the great thing about working in the same space face to face is being able to noodle together. (I won’t talk about any endless whiteboarding right now).

Anyway one of the things which was mentioned was the design process being messy before it becomes clearer. (Without going into the number of different design methodologies). While they were drawing the multiple iterations, I started to think about how I work.

This is when I started to draw something like the bottom graph and started thinking to what degrees the existing methodologies are incompatible with a collaborative future. I don’t mean just co-designing together but actually building things which people can take forward in a slightly different direction or space.

When I drew it I thought about how I like to starting and proving the worth through research/experiments but also attracting more people into the project to share ideas and thoughts. Ideally there would be other lines which intersect with lines joining and leaving I guess? My old manager use to describe me as a different type of researcher but I can never remember what he called it.

I got a few examples I was describing when drawing. they mainly come from the Perceptive Media space including the Living room of the future and hopefully Adaptive podcasting soon. But even looking at the BBC Backstage era of creating a platform for others to explore above and beyond.

Public Service Internet monthly newsletter (Sept 2022)

a group of people walking down a street next to tall buildings, cyberpunk art by Ji Sheng, cgsociety, afrofuturism, concept art HQ
a group of people walking down a street next to tall buildings, cyberpunk art by Ji Sheng, cgsociety, afrofuturism, concept art HQ – via Midjourney

We live in incredible times with such possibilities that is clear. Although its easily dismissed seeing the ring door bell show, twitter not taking security seriously and Android stalkerware with a flaw affecting millions.

To quote Buckminster Fuller “You never change things by fighting the existing reality. To change something, build a new model that makes the existing model obsolete.

You are seeing aspects of this with some cameras which can optically not see objects and people. Facebook messager pushed into deploying some-kind of encryption and Chokepoint capitalism look very well timed indeed.


1.5 million people avoided ransomware

Ian thinks: Ransomware is awful and is such a big problem. Interpol and others decided to do something about it, to encourage victims from paying out. The 1.5 million victims helped in a short time is impressive

Side by side, the differences between AI image generators

Ian thinks: Over the last few months, the AI image generation world has gone in overdrive. I found this comparison really intriguing although the story of midjourney speaks volumes.

The privacy and security problems of frictionless design

Ian thinks:: What Tiktok is doing is deeply worrying but it raises the bigger question of usability to avoid user agency and data rights.

Terraform: Stories from the future?

Ian thinks: I’m not usually a reader of Sci-Fi but now Black Mirror is cancelled, I am looking out for the audiobook of this book. Interesting short stories about the future we are slowly walking towards.

Could we ever trust robots?

Ian thinks: This talk from the Thinking Digital Conference in Newcastle, made me chuckle but highlights a lot of the problems with the future dreams of robots around the home. Its worth checking out the rest of the conference videos too.

In machines we trust?

Ian thinks: MIT’s podcast about the automation of everything is a good listen. Well thought out and I’m looking forward to the next season in this ongoing question about trust and machines.

The future is bright for open podcasting

Ian thinks: I am still fascinated and still impressed the podcasting industry is holding tight against the larger players. Innovating together and for the benefit of all, a great example of the public focused future.

What can be learned from Netflix’s downturn?

Ian thinks: Everyone has been beating up on Netflix recently, but I found this summary sensible, logical and raises questions about the multipliers of tech companies.

Have you ever considered the term social warming?

Ian thinks: For a long time, I have thought about a term which sums up the downsides of social media/networking. In the book Social Warming: The dangerous and polarising effects of social media, I feel Charles Arthur has found the perfect term.


Find the archive here

Surely sludge = friction?

While hearing Cass Sunstein talk about his new book Sludge, I thought surely this is fiction?

Not knocking it, I’m already known for saying friction can be a good thing.

One of the things I really like about the design guidance is the time to stop. A lot of the time we rush design in a frictionless way but we need to deliberately add friction.

Ian Forrester speaking at the ICO Privacy by Design 2021 conference

Google’s material you: be together not the same

Android: Be together not the same
I spent some time in the spa recently and listened to a conversation about Android vs iOS in the stream room. I didn’t partake but found it interesting to hear how people were describing both and their dis/advantages.

There was a point when one person mentioned the customization of Android vs iOS, something like “you only just widgets last year”

But there is something which I have been thinking about in that general space.

Most phones are super similar and the software is what makes it different, its why I stick to the Google phones. I’m not keen on the Samsung opinionated software choices, although I understand people do find much comfort in the per-installed software and decisions. I think of it like Debian vs Ubuntu (of sorts). When Ubuntu came with Unity, I always installed Gnome Shell. It was easy enough to do, but its very difficult to do on a phone (replace Samsung’s UI with plain Android).

But back to phones…

The customization is key… I was originally concerned when Google was following Apple’s approach a while ago but then they seemed to understand the power of Android being yours and leaned right into customization.

Having upgraded to Android 12 a couple of days ago, I really like the system. Material you is surprising and is just right even in dark mode.

I am using Yatse remote which changes the background of my phone depending on what I am watching.That change will persist till I watch something else. I thought it might cause a clash but it doesn’t and still manages to look good always. The colour palette works no matter what. What would Joney Ive and Steve Jobs make of this design approach? Can’t imagine they would be a fan. Its one of the rejections I had about objectified the film/documentary is the lack of customization.

I found this video which sums up what I’m thinking. I look forward to seeing Material you on my new Pixel 6 soon.

 

Remember those books?

Design is about removing friction?
I was reminded of a number of design books I read when in College and University. They were held up as the way to do good design. Its something I did explore at UCD gathering last year.

Remember…

Don’t Make Me Think by Steve Krug

Hooked by Nir Eyal

Made to stick by Chip Heath, Dan Heath (although this isn’t what I remember it to be)

Even reading the titles now makes it very clear how much things have changed.

There should be a digital public bench here

Nurse on the wall of the Northern Quarter
Public wall space given over for public wall art in the Northern Quarter

I recently went on a Manchester International Festival tour with the amazing Skyliner (Hayley Flynn). One of them was centered around the history of Manchester’s Northern Quarter (meant to be the Eastside). It was a very good tour but I could tell there was much more Skyliner wanted to talk about in the short amount of time of the tour. Lucky for me, I had booked myself the week afterwards on another tour, There Was a Bench Here Once 

Join us on a search for lost public spaces: places where we could once have sat, pondered and watched the world, vanished benches and much-missed opportunities to interact with the streets around us. Visiting sites where we could once idle and dwell, we’ll talk about the importance of those spaces between places, drawing on the works of urbanists William H Whyte and Jane Jacobs to discover the importance of streetlife as we discover what and who you could once have seen and met at city-centre locations across history.

Its was great tour, where I learned about a space which is Salford’s Green Gate square (the Piccadilly Gardens of Salford). Its a really nice public space but not very inviting although everything is there including good seating, a large open space, fountains and even views of the river (although the river irwell not exactly picturesque at that point)

Greengate square fountains
Salford’s green gate square

The tour went into the Northern Quarter and Piccadilly looking at the lack of public benches and questioning why policy and politics has caused this. The  tour ended at the most advanced public bus stop in the country – Paton Street.

During the tour, I got talking with Skyliner, She asked me about what I do at the BBC on the first tour but on the second one, I could truly talk about what I do in reflection to what she does.

I do what you do but in the digital space. I am fighting for public spaces in the digital world. Fighting for the public benches, library’s and parks where you can relax without requiring payment, personal identification, etc.

We had a good but short discussion about this on the tour, I would love to have a longer conversation with Skyliner about this all. About a week later I had a very similar discussion with good friend Architect Jane, while walking around the old BBC Manchester site now called Circle Square. The Circle Square is private land, just like Skyliner mentioned when talking about Peel’s Media City UK. The impact of private and public spaces is fascinating but also on the flip side really awful if in the words of Skyliner. What you are doing can be easily lumped into the anti-social behavior box and you are moved on with little to no review. For example sleeping on a public bench would be pushed under this broad definition. Under private space all bets are completely off, as 2 black men found out while waiting for their friend in a starbucks cafe in America.

The problem with Starbucks (I mentioned to Jane, as we looked at the awful and good architecture choices in Circle Square) is its attempt to be a pseudo public space with its community noticeboard and policy of join us, kickback and enjoy time here? (I use to work at Starbucks a long time ago and we use to have a older homeless woman come into the shop about a hour before closing time, very rarely did we ever ask her to leave as the conflict of Starbucks policy was interesting)
…pseudo I believe is the perfect word here.

Not actually but having the appearance of; pretended; false or spurious; sham. almost, approaching, or trying to be.

Good use of green blending the space
Interesting use of green blending in a quiet corner of the circle square development. But is it public or private space?

You see the exact same thing happening in the digital space too. From women breast feeding there babies on facebook to twitter blocking accounts for misunderstandings (to be clear I’m not talking about Trump because what he did was stoke fires, promoted hatred is actually illegal).

This got me thinking there are clear parallels between the physical and digital worlds, especially around public spaces. I also think those parallels are really useful to explain to different people why these things are of absolute importance. (I wonder what are the dark patterns of the physical & digital world?)

I have to give credit to many including FutureEverything, Waag, Ethan Zuckerman, Eli Parser’s newpublic, DotEveryone, which does a reasonable job linking the physical and digital aspects of public life. Its all strange because I was recently pointed to this piece which is a summary of this policy paper.

Its strikes me in America, there is a lot of pressure to work along the big tech corps like Facebook, Google, Amazon, etc. While in Europe there is more of an apatite to build alternatives, rather than position those public spaces them within private lands (thinking about the Starbucks example earlier).

In the ideal world, it would work but we know it doesn’t. Skyliner’s tour makes this super clear. I’m of course not disparaging the efforts to carve out digital public spaces within private digital spaces.

What is the public bench in the digital space? Does it actually exist? Can it exist and whats the norms that surround it?

 Empty Bench during Dusk

I for one believe in public spaces and will continue to create those very important public benches.

 

Whats been happening with the human values work?

Human values framework

After the podcast series which you can still hear on the BBC 2LO Soundcloud account. You might have noticed a few workshops we did around the human values.

Right up till now, we couldn’t say exactly why or who was funding it. However yesterday we can finally say, we won a Nesta NGI policy in action bid along with a few others. In short…

This project, led by the BBC, seeks to try out a more human-centric focused approach to measuring audience engagement by putting human values at its core. It will do so by putting into practice longer-standing research work on mapping the kinds of values and needs their users care about the most, and developing new design frameworks that would make it easier to actually track these kinds of alternative metrics in a transparent way.

The project will run a number of design workshops and share its findings through a dedicated website and other outlets to involve the wider community.

You can learn a lot more about the project in a longer interview with Lianne. But do keep an eye on the BBC R&D project page, humanvalues.io and for future workshops/opportunities to help us shape the research project into a tangible resource for all.

This is exciting stuff…

Public Service Internet monthly newsletter (Nov 2020)

How the fediverse deals with trolls

We live in incredible times with such possibilities that is clear. Although its easily dismissed seeing the next big social network using the exact same centralised model as the existing ones; while us privileged dive into our exit pods.

To quote Buckminster Fuller “You never change things by fighting the existing reality. To change something, build a new model that makes the existing model obsolete.

You are seeing aspects of this happening with do not track being rethought and getting some legal muscle.


The curious past and future of Signal CEO

Ian thinks: Good to hear more about the mysteries figure which is Signal’s CEO Moxie Marlinspike. His views of taking back our privacy, moving systems into the public infrastructure category and making encryption the default; is quite telling looking at his past. Unlike most, he has the knowledge and system to actually implement with others the reality he thinks about.

Is scale the enemy of human kind?

Ian thinks: This interview with Marina Gorbis from the institute of the future with Douglas Rushkoff is full of status-quo busting thoughts. The centre idea is how the allure of scale is actually the main problem the human race faces.

How to fight black box algorithms together

Ian thinks: Openschufa a project which aggregates your GDPR requested financial data with others to reveal bias, is the type of services I was hoping would come out of GDPR’s data portability rules. Look forward to seeing more like this.

Decentralized Social Networks vs. The Trolls

Ian thinks: This video is excellent and one of the reasons I have always been keen to use fediverse services like Mastodon and Pixelfed. This is another good talk from the Activity pub conference

How Ghent removed cars from the city

Ian thinks: When I visited Ghent last year I did notice the city centre was very quiet from the lack of cars. I had no idea but it felt like a place to live and walk. Lessons for other European cities?

Techdirt experiments with web monetization

Ian thinks: I personally have been following the web monetization protocol and grant for the web project for a while. Even adding it to my own personal blog, but its great to see Techdirt taking up the same protocol. Web monetization is growing and growing.

The role of design during Covid19

Ian thinks: This is a impressive list of 7 design based innovations which have helped and aided during the pandemic. All very different and all inspiration.

Understand digital identity beyond self-sovereign

Ian thinks: Centralised digital identity is easy to understand, but self-sovereign identity is being pushed as the way forward. However this essay by Philip Sheldrake, really shakes up the notions of identity in a way I’m still struggling to think about now.

Facebook won’t take the social dilemma lying down

Ian thinks: I thought Facebook would ignore the social dilemma as its not that great compared the great hack or after truth, plus there are many issues. But Facebook have hit back claiming the documentary as sensationalism. Seems to have touched a nerve I think?


Find the archive here

Whats really changed?

Print, The Black Experience in Graphic Design, 1968.

It was a hard read/listen but I’m glad to have read through the article which Leena suggested for me.

The Black Experience in Graphic Design: 1968 and 2020, has a number of black designers read through a hard copy article written in 1968 to see how much has changed or rather reflect on how little has changed.

As I started it was a hard read as there was a lot I recognise in my experiences as a designer in the earlier days of 2000. Like most of the designers featured, I stay hopefully too However I also listened/read the wired article – Five Years of Tech Diversity Reports—and Little Progress.

So little progressive… 

George Floyd mural in Manchester's Northern Quarter
At least george floyds mural stays in the northern quarter even today – Oct 25th 2020

Its coming up to 6 months since George Floyd was murdered by the Minneapolis police. One of the things I am planning is a look at all those pledges to make a change by companies to see if they actually did what they pledged.

Part of my work is to extract the data from this amazing presentation. Put into a form where others can add to it, likely a airtable, mutliple google sheets or github somehow? I think what the original authors did is amazing but it they limited its impact by not separating the data from the format. Not a criticism of course, but I could really help if they provided the data or sources.

If you can help or can point at places which might help a XML type person like me, do shout. If you are interested in joining what happens next, drop me a message.

Little update

I started a google sheet, after pretty much manually pulling the data out of the Google Slide. There’s lot of room for adding others. I’ll likely drop the sheet somewhere, so others can add without messing with the existing data.  I’m testing the protected cell feature in Google sheets, although I have a copy if it all goes wrong. This gives me the chance to mess with Airtable I guess?

Public Service Internet monthly newsletter (Oct 2019)

Carole Cadwalladr & Paul-Olivier Dehaye's deep dive into the great hackCarole Cadwalladr & Paul-Olivier Dehaye's deep dive into the great hack

We live in incredible times with such possibilities that is clear. Although its easily dismissed by looking down at our feet or at the endless twitter fighting.

To quote Buckminster Fuller “You never change things by fighting the existing reality. To change something, build a new model that makes the existing model obsolete.

You are seeing aspects of this happening with Matt Mullenweg’s comments about a open and diverse web after buying tumblr.

Don’t forget if you find this useful, you will find “Public Spaces, Private Data: can we build a better internet?” at the RSA London on 21st October  2019, right up your street.

 

Watching the labrats scurrying away

Ian thinks: Recently read Labrats book after seeing Dan Lyons at Thinking Digital. Its quite a raw insider view on silicon valley culture, the laughable and the horrific sides in equal lashings.

The Great Hack Workshop from Mydata 2019

Ian thinks: This was one of the highlights of Mydata 2019. Carole Cadwalladr & Paul-Olivier Dehaye’s deep dive into the build up to the great hack was fascinating. Lots of useful resources were revealed.

Are Boris Johnson’s PR People Manipulating Google Search?

Ian thinks: True or not, our dependence on a single search engine/service makes any potential manipulating even more impactful.

Ted Nelson on Hypertext, Douglas Englebart and Xanadu

Ian thinks: Its always amazing to see pioneers who narrowly missed out pushing concepts which were too early, but could come back.

Look out here comes the hyperledgers

Ian thinks: More ledger/blockchain projects to power your projects than you can shake a stick at. Very happy at least some are open-source.

ReasonTV’s look at the Decentralised web

Ian thinks: I was expecting something light touch but having Cory Doctorow mainly interviewed means its got some depth.

Etiquette and privacy in the age of IoT

Ian thinks: Etiquette tends to be forgotten in the advancement of  technology. I don’t consider it rude to shut off a Alexa, I’m sure others will disagree.

Tipping etiquette set by user interface

Ian thinks: Talking about etiquette, very interesting to see norms set by user interface design decisions. Obviously set to benefit the company but its stuck now.

Exploiting technology or exploited by technology?

Ian thinks: Curious tale, but it does raise a question about digital access and backups. Least we forget about power and when things go technically wrong.