Surely sludge = friction?

While hearing Cass Sunstein talk about his new book Sludge, I thought surely this is fiction?

Not knocking it, I’m already known for saying friction can be a good thing.

One of the things I really like about the design guidance is the time to stop. A lot of the time we rush design in a frictionless way but we need to deliberately add friction.

Ian Forrester speaking at the ICO Privacy by Design 2021 conference

Author: Ianforrester

Founder and firestarter of cubicgarden ltd. Emergent technology expert, public service supporter, defender of human scale flourishing, city dweller, European at heart  and social geek event organiser. Captivated by the digital legacy, future of dating, human data interaction, self-hosing, personal data, open-source, house music, neurodiversity thinking, kindness and  collaborative futures for all. Can be found at cubicgarden@mas.to, cubicgarden@twit.social and cubicgarden@blacktwitter.io