How I roll at work

I recently filled in a group of people at work about how I work, and I thought it might be interesting to readers of my blog…
I have the Thinkpad X220 which is a BBC R&D laptop and running Ubuntu 11.10 (as of this week, but its going back due to hardware problems).
I switch between the BBC R&D network and the BBC R&D wireless network when I want raw (un-proxyed) internet access. This actually works well because I don’t need to use my BBC desktop machine unless I need to accept a calendar request and send it to my gmail (which is pain, more details about this soon).
I’d hoped to get Gnome Evolution working with the socks5 proxy as it should be able to deal with my Calendar as it has Exchange support but currently no Socks5 support (why I have no bloody idea!). So I’m trying out sockisfy and Tsocks… But right now I’m using Mozilla Thunderbird 7.1 with the IMAP interface to get emails when I switch to the R&D network.
This also means it limits the time I’m in my email and means I get more done… (Something I know from using Rescuetime in the past and tracking my usage at work) I tend to switch to the R&D network about 3-5x a day for about 20mins each time but most of the time I’m on the non proxied wireless network.
This means I automatically get disconnected from IRC, Tweetdeck, Gtalk, etc when changing to the R&D network but I do have the essential things like Twitter and Gtalk on my mobile phone which is always connected to the Wireless network. I could change the proxy settings but I kind prefer it that way, although I did add foxyproxy to Firefox because it was a pain not being able to browse a site someone sent via a BBC email without digging around the preferences.
It does seem a bit of crazy way to do things but I quite like it and means I’m not watching and replying to emails all the time. Now I just have to wait for the Thinkpad X220 to be fixed…

How I work…

Ian @ BarcampLondon5 - Day 1

A survey went around R&D today and after answering all the questions there was a blank area for other comments…

I’m sure I haven’t thought of all the weird software/network combinations that are in use. Please use this box to add any info you think I need to know.

To which I wrote

I have machines on multiple networks…

One on the R&D network,
One on the BBC internal network
One on the plain Internet.

I tend to keep the BBC internal one (running Windows 7 – which I have Admin rights) at work because its useless outside the BBC due to the constraints placed on it.
The R&D one has two profiles on it. One profile is setup for the R&D network and the other is setup to use the plain internet wifi. This means I don’t need to carry around multiple machines just one and user switch profile on Ubuntu 11.04.

The software I use is Thunderbird for email mainly on the R&D network because Evolution (my usual mail client) doesn’t support Socks5 proxies. I tried to get Evolution working because I really wanted to get the BBC network/Exchange calendar working in Evolution but it wouldn’t work without root access!

Its important to have a plain internet connection because I tend to work at home and from different places. The Webmail without the SecureID pass has made life a lot easier but I really would like to have some kind of 2 step authentication. I’ve enabled it for my Google Mail account for example.

I tend to send emails for calendar requests to my gmail, just so I can sync my Google Calendar with my BBC calendar. Google Calendar Sync seems to fail maybe because I have too many items or it might be the two step authentication? End of the day its not as reliable as send it to my gmail.

Its interesting because things are really starting to change and it starts with the change of outlook on the systems people use and work with everyday. Gone are the days of strict control of the employees machines… This surely has to be a good thing?

First steps in Media City UK

Media City UK

Usually on Fridays I tend to work from home or rather from a lovely tea place (called North Tea Power) in the Northern Quarter of Manchester. Unless of course I’m required to be in for a good reason.

However my boss suggested I might want to try working from Media City this week? I thought about it and come last Friday morning after seeing my NHS nutritionist, I took a ride down to Media City.

Entering Media City was a little confusing mainly because I was riding and had to find a specific car park with spaces for BBC Staff. I found the right car park after a while and parked up in a car parking space. I’m really hoping they sort out proper motorcycle parking because I don’t really like the idea of parking my scooter in a massive car parking space. Car drivers have a tendancy to run over motorcycles and to be fair I don’t really want to use up such a big space. I don’t believe it will always be like that, thankfully.

Adhoc desks

After wonder out of the Car park and along to the BBC buildings (Dock, Bridge and something else) I headed to Dock where R&D North will be based. I was greeted by a friendly smile from BBC Workplace security guards. A lot of the security from Oxford Road are in the new Media City office, so its a familiar faces instead of whole new faces.

In the building, I can’t really express the feeling of new and shiny but at the same time the feeling of home. There’s a lot of strange but bold shaped furniture but I like the way its all pretty easy to move about and reconfigure. Most of them also include power points and Ethernet which means there very useful as places to plug in and get some work done.

Power and Ethernet everywhere

I was sat on one such table and had a couple of adhoc meetings with people on the desk. Nothing major just a couple of quick chats about upcoming projects… The furniture suits it perfectly. I know they won’t be everyones cup of tea but there pretty good for me.

At this time there is wifi but its locked down using 802.11x, which I have quite a bit of experience with when Ravensbourne College did the same 10 years ago. I didn’t really bother to see if I could get it working with Ubuntu directly but this guide makes it sound easy enough. There should be public-ish wifi at some point soon, but not yet. And of course R&D will have there own network along with there own wifi.

There’s some really nice touches like the welcome to your meeting room card, meeting room names based on BBC TV shows and the sometimes slightly odd wall paper

Its funny because Media City just like New Islington needs shops and services. Right now the Lowry outlet mall is the only place to get drinks or food but that will change. Talking about Food the restaurant isn’t bad, can’t quite see how it will be big enough for everyone once they move in but I guess there’s always the idea of having other food places in the other buildings. And of course there will be the usual food/drink outlets flocking into the area at some point.

I’ve added Media City UK to Wovox.com but so far its struggling with my picture uploads and the rotation. Hopefully I’ll get the shots on there pretty sharpish.

Our public gardens

The public zone is pretty nice and there’s plenty of seats for the summer months. Its nice having the tram so close but I do wonder how it will be day in day out. I’m already looking forward to riding it so I can finally regularly read my kindle and mix on pacemaker. But I don’t fancy some of the delays I’ve heard in the past. This is certainly why I’ll keep my scooter for those days when I need to get there quickly or the tram isn’t working so well.

The balcony

The Balcony areas look great and alot more useful than the ones at White City. I can’t wait to get some wifi out there and maybe a run of power and work out there all day during the summer months. Actually surprised there’s not already power of some kind out there?

Don’t get me wrong not everything is perfect, but I actually like the colour scheme and the general feel of the place. I’m still wondering how it will be when you have to run across to the canteen during the rainy months. Everyones skeptical about the hot water taps but I’ve seen and used them in Germany and Holland in hotels, and they are extremely effective and always hot when I need to use them. The lack of microwaves in the coffee area is a pain but they have there reasons.

Dock House signs

I’m sure things will change when it comes to Media City but I guess I won’t really find out till I’m settled in properly, which looks to be pretty soon. We missed the 1st wave because our floor wasn’t done for various reasons but we’re in the 2nd wave and we got our induction next week.

Exciting times… (you can see the whole set of photos on flickr in this set)

Inbox zero?

Not likely…

My inbox at work
24k of unread messages

I’m planning to put all the unread messages from while I was away in the DMZ folder and then pretty much dump them all in the trash bin once I go back to work. So if you’ve contacted me during the time I was off due to the bleed on my brain, then tough luck. I won’t be answering back sorry… There is no way I’m going to run through 24k of unread messages from May – October

BBC’s World have your say, hearts blogs

World have your say

Although this is work stuff, I can't help but say at long last the World Have Your Say team have got there blog and its now live. Yes I did have a hand in its path out of the BBC firewall and on to the internet. Now some of you may say well the BBC has had blogs for a long time now, so whats the big deal? And I somewhat agree, but except for a few good examples like Island blogging and the Urdu blog. IMHO, Our part in the blogosphere has been kind of hap-hazard. (my own words not the BBC). Without going into details or pointing fingers, its quite true that we've not really jumped into the pool. Or rather we have rarely engaged with what blogging is truely about. Yes we've done blogs but not really let it take us away. Some would say this is a good thing but I personally think there are some places where we could be doing this. Which leads me on to World Have Your Say. See Mark Sandell almost says it all in this one entry. But what Mark does not say Kevin _strange attractor_ Anderson says in his entry about the blog. A couple of quotes from Cluetrain comes to mind.

73: You're invited, but it's our world. Take your shoes off at the door. If you want to barter with us, get down off that camel!

This team gets it, they not only have decided to get rid of there traditonal BBC pages and presence. But there shoes are off and there starting to paddle in the pool, ready to jump right in.

I don't think its a bad thing to say that somethings had to be held back for the launch. These would include a blogroll, categories (was working on this today) and even trackbacks. But trust me keep an eye on the blog, because there's going to be some suprises which I simply can not mention here. Honestly I'm really excited about World have your say. Much more so that the Nick Robinson's blog, which launched in Dec 2005 to a lot of praise and cheers. Oh by the way Paul Mason's official BBC blog is worth checking out if your a Newsnight fan. I don't believe he's blogging anywhere else now?But I could be wrong.

Obviously this isn't the end of the blogs in the BBC, there is more to come. Its no secret that I'm working on the World Update blog which is written by Dan Damon. Dan is very fired up about his blog too and has also in the past been known to use Typepad to host his own personal or unoffical BBC blog. I feel he will also take a deep dive in the pool of the blogosphere and will be frankly honest about his experiences. I'm also looking forward to being able to subscribe to his blog and not have to read a stupidly long page.

So generally its a good day for the BBC and the Blogosphere. I'll be interested to hear what others think.

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Should you use social software at work?

Basecamp icon

Where’s the line start and end with social software?

Currently I'm using these and more social software services.

Flickr
Audioscrobbler
Eventful
Bloglines
Del.icio.us
Reader2
Myprogs
Ideabank
Listal

But just recently I've been testing out basecamp. Now basecamp is a product by 37signals camp and I was impressed by the talk which was given. But theres something different between the other social apps I'm using and basecamp. See the rest I use in my personal life and projects not at work. But Basecamp is a project management tool, fitting somewhere between a adhoc wiki and full on microsoft project ummm project? Where do I have to manage the most projects? Work of course.

So is it correct of me to use a online tool to project manage internal BBC projects which I maybe working on? Its a tricky question and I'm not certain of the answer. Some would actually suggest that I shouldn’t be discussing this in public on my own blog. But I'm not revelaling anything which is secret or private to the BBC, so I'm sure I'm on good grounds with this entry.

So back to the question. The only time I've come across this type of dielmma is when using del.icio.us. There are a lot of urls which I would like to store in my bookmarks and del.icio.us means I can access and store them anywhere but should I store internal urls in the public del.icio.us? Yes I know del.icio.us like flickr and a few other services have a private tag which means it will not appear in the public. But is that a good idea? Anyhow the question of bookmarking was solved for me when someone setup del.irio.us inside the BBC firewall. So all my internal urls are now stored there and external one's on del.icio.us.

But back to basecamp, this certainly quite a step up from storing bookmarks. Storing project metadata externally is a risk too far. The logical solution would be to download a opensource version of basecamp and run it inside the firewall but then you lose some of the flexibility of social software. I don’t believe basecamp is even available to download and the other project management tools in this area tend to be too structured (alas Microsoft Project) or too unstructured (alas a fancy wiki). If someone can suggest somthing they have seen which is dead in the middle please do add a comment.

The next step for me is look at the public and private aspects of Basecamp and of course the End user licence. I already noticed you can export all the data as one large xml file but it didn’t quite work for me. I got a lot of structure and no data except the actual project title. I'm sure its a bug or something. Theres also RSS and iCal data which can be subscribed and used as a restful api if the export is not up to the task.

I'm sure many other businesses use basecamp small and maybe large. But they may use the paid version which has more features and maybe a slightly different end user agreement? no its the same one. I'll check this out later but I'm actually writing this from my hospital bed and believe it or not there is no wireless and i'm not allowed to use my mobile to dial up on 3g (hint of cheekyness of course).

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I’m off to work at the BBC

Yes yesterday I was offered a great job at BBC World Service and of course I took it. So I will be leaving Ravensbourne College behind for now, but I will still be hopefully involved with the Interaction design course even if its just regular checkups on students. I was also offered another position today, but for BBCi's iCan which I had to turned down.

Just wanted to say thanks to all which made my 5 years in Ravensbourne College enjoyable, challenging and interesting.

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