The Metaverse* vs The Public Service Internet, coming to Mozfest in March

Metaverse vs Public Service InternetOver the last few months theres been a ton of interest in the metaverse, we all know why. Its been annoying seeing people wooing over something which others have started building decades earlier.

Off the back of the hype for the corporate metaverse (I really want to separate the hard work others have done/doing from what the likes of Facebook/Meta are attempting to do – aka take it over for their own benefit). I started to explore the corporate metaverse in a blog and previous to that the parallels with digital and physical spaces.

Metaverse

This got me thinking about the values and ethics which make the public service internet so important and so different from the corporate metaverse. But rather than think it out myself alone, I wrote a proposal for Mozfest 2022 to explore this in a discussion with a number of people. Evaluating emerging technology to understand its benefits and its problem. To hopefully shape the technology for the benefit of the public and society, is the goal of the session.

I’m extremely proud to say it was accepted and in March this year, I will lead the session sketching out the stark differences.

I almost want to add Web3 to the line up, but I believe there will be plenty to cover just in the metaverse alone.

Want to be at the session? Grab a early bird ticket before they go! You can also volunteer to help make the whole festival amazing.

There should be a digital public bench here

Nurse on the wall of the Northern Quarter
Public wall space given over for public wall art in the Northern Quarter

I recently went on a Manchester International Festival tour with the amazing Skyliner (Hayley Flynn). One of them was centered around the history of Manchester’s Northern Quarter (meant to be the Eastside). It was a very good tour but I could tell there was much more Skyliner wanted to talk about in the short amount of time of the tour. Lucky for me, I had booked myself the week afterwards on another tour, There Was a Bench Here Once 

Join us on a search for lost public spaces: places where we could once have sat, pondered and watched the world, vanished benches and much-missed opportunities to interact with the streets around us. Visiting sites where we could once idle and dwell, we’ll talk about the importance of those spaces between places, drawing on the works of urbanists William H Whyte and Jane Jacobs to discover the importance of streetlife as we discover what and who you could once have seen and met at city-centre locations across history.

Its was great tour, where I learned about a space which is Salford’s Green Gate square (the Piccadilly Gardens of Salford). Its a really nice public space but not very inviting although everything is there including good seating, a large open space, fountains and even views of the river (although the river irwell not exactly picturesque at that point)

Greengate square fountains
Salford’s green gate square

The tour went into the Northern Quarter and Piccadilly looking at the lack of public benches and questioning why policy and politics has caused this. The  tour ended at the most advanced public bus stop in the country – Paton Street.

During the tour, I got talking with Skyliner, She asked me about what I do at the BBC on the first tour but on the second one, I could truly talk about what I do in reflection to what she does.

I do what you do but in the digital space. I am fighting for public spaces in the digital world. Fighting for the public benches, library’s and parks where you can relax without requiring payment, personal identification, etc.

We had a good but short discussion about this on the tour, I would love to have a longer conversation with Skyliner about this all. About a week later I had a very similar discussion with good friend Architect Jane, while walking around the old BBC Manchester site now called Circle Square. The Circle Square is private land, just like Skyliner mentioned when talking about Peel’s Media City UK. The impact of private and public spaces is fascinating but also on the flip side really awful if in the words of Skyliner. What you are doing can be easily lumped into the anti-social behavior box and you are moved on with little to no review. For example sleeping on a public bench would be pushed under this broad definition. Under private space all bets are completely off, as 2 black men found out while waiting for their friend in a starbucks cafe in America.

The problem with Starbucks (I mentioned to Jane, as we looked at the awful and good architecture choices in Circle Square) is its attempt to be a pseudo public space with its community noticeboard and policy of join us, kickback and enjoy time here? (I use to work at Starbucks a long time ago and we use to have a older homeless woman come into the shop about a hour before closing time, very rarely did we ever ask her to leave as the conflict of Starbucks policy was interesting)
…pseudo I believe is the perfect word here.

Not actually but having the appearance of; pretended; false or spurious; sham. almost, approaching, or trying to be.

Good use of green blending the space
Interesting use of green blending in a quiet corner of the circle square development. But is it public or private space?

You see the exact same thing happening in the digital space too. From women breast feeding there babies on facebook to twitter blocking accounts for misunderstandings (to be clear I’m not talking about Trump because what he did was stoke fires, promoted hatred is actually illegal).

This got me thinking there are clear parallels between the physical and digital worlds, especially around public spaces. I also think those parallels are really useful to explain to different people why these things are of absolute importance. (I wonder what are the dark patterns of the physical & digital world?)

I have to give credit to many including FutureEverything, Waag, Ethan Zuckerman, Eli Parser’s newpublic, DotEveryone, which does a reasonable job linking the physical and digital aspects of public life. Its all strange because I was recently pointed to this piece which is a summary of this policy paper.

Its strikes me in America, there is a lot of pressure to work along the big tech corps like Facebook, Google, Amazon, etc. While in Europe there is more of an apatite to build alternatives, rather than position those public spaces them within private lands (thinking about the Starbucks example earlier).

In the ideal world, it would work but we know it doesn’t. Skyliner’s tour makes this super clear. I’m of course not disparaging the efforts to carve out digital public spaces within private digital spaces.

What is the public bench in the digital space? Does it actually exist? Can it exist and whats the norms that surround it?

 Empty Bench during Dusk

I for one believe in public spaces and will continue to create those very important public benches.

 

Welcome to the Manchester high line

Manchester castlefield viaduct

The news broke a while ago about turning the Castlefield Viaduct into its own High line public garden.

Its a great idea and to be honest I wondered for almost decade why it had not happened already. The disused bridge was growing wild for a long time but was far enough away from the train and tram bridge to cause no problems. Even getting on to the bridge was pretty simple except the artificial barrier blocking the way.

Castlefield is a good place to be when its sunny in Manchester and the planned garden is going to be quite something and I’m just glad its going to be public not some private space for footballers and the wealthy.

Why there is still an need for public telephones?

Red phone boxes

I found Jon Udell’s blog about public telephones funny but also quite telling of so much more.

Public infrastructure is important for so many reason including for equality.

If you take the telephone as communication infrastructure and apply that same thinking to the internet infrastructure. You see a clear rationale for public wifi, public internet kiosks at public libraries, etc – Yes and also the systems which surround it. This rules out the likes of Facebook free basics, which isn’t a public service.

Interestingly the public phone is also somewhat anonymous. Data is collected once used like where the call is coming from at what time, etc; but you don’t need to register first to use them or sign in to use them. Each of the companies setup to deliver these public infrastructures have a aim of coverage not profits (or they should). There might be legitimate and less-legitimate times when you want this, but this is a choice you can make, rather than be forced into.

These all seems so obvious if you live in a country which encourages public service but worth pointing out. Plus I’m focused on the notion of a public service internet.

 

Public Spaces, Private Data: can we build a better internet?

Public value

Back last year when we could go to conferences and festivals without fear of the covd19 pandemic. BBC R&D, Mozilla and Publicspaces put on a conference during the Mozilla Festival week.

It was a great conference but unfortunately it never was written up. Its a real shame but you can understand with all the build up to the coming pandemic. So I thought it would be worth writing something short at least because it was enjoyable and full of great speakers.

We started with a keynote from Rachel Coldicutt – Doteveryone – previously CEO of Doteveryone

Rachel talked about the importance of public value, what’s at stake if we leave it to the market and the notion of just enough internet, which I mentioned previously. It was great keynote and really kicked off the day of panel talks in the right manor. Its still a shame doteveryone is no more.

Session One – Public-Controlled Data

Public-Controlled Data panel

Rhianne started the session with a look at the new forms of value work in R&D before Jeni and Katja followed in discussion with a look at the challenges facing the industry in which public controlled data can be ethically and unethically used.

Session Two – Equal Access for Everyone

Equal Access for Everyone panel

Bill kicked off the conversation looking at the important issue of inequality with Laura and Isobel looking at it from their points of view. All very enlightening with the different views coming together into we can all do better.

Session Three – A Healthy Digital Public Sphere

A Healthy Digital Public Sphere panel

Solana started things with a look at what makes up the internet heath report with Miles and Tim talking about the looking further and deep into what we mean by healthy and society

Session Four – Public Service Networking

Public Service Networking panel

Paulien kicked off the last session with a look at Publicspaces,net and their projects including the badges project. Ira followed up by exploring the notion of publicservice networking through the Redecentralize organisation. Alexandra then followed with her experience looking at the internet of things with a more ethical lens.

The whole event was very well attended and served as good follow on from the previous year. So what about this year? Well as you know Mozilla have moved the festival to Amsterdam but the pandemic has shifted things to a mainly virtual festival next year in March. Plans are a foot to follow up with something in collaboration with Publicspaces.

Bill thanks everyone

Is it about time twitter was put under a public remit?

Twitter: Handle with care
Photo by Ravi Sharma on Unsplash

You can’t have missed the twitter (social engineering) hacks.

It was pretty bad but no where near as bad as it could have been. Others have thought exactly the same as I have, bitcoin and direct messages was just the start, they could have started world war 3.

Ok this is still a live hack with new information coming out every hour but its clear as sight. International and even national politics shouldn’t be announced on twitter or any social media really.

However lets be clear, that level of power in one place is just too great one  company. Another example is Facebook and what happened with Cambridge Analytica.

I know Jack was talking about decentralising twitter a while ago but something as big and powerful likely needs two things.

  1. Be decentralised or federated
  2. Be something more like a public utility than a profit making company

I know many will disagree but honestly I would feel much more safer with twitter under a different remit, a public remit? (I do not mean government control)

Not to say the social engineering wouldn’t have happened but there would be a stricter understanding of the importance and more accountability for the attention & power it has currently.

We were overdue a pandemic, public health is absolutely critical

There has been many signs of the current pandemic which is upon us now, in retrospect. Bill gates talk from TED is a popular one people mention. But there has been many more including this one, Fowl plague from how we get to next.

One of the questions in the FAQ is spot on.

At this very moment the USA has surpassed China with the most amount of people infected. It doesn’t take a lot to see the problem of a pandemic with no public health care system.

USA tops the Covid19 chart with most infected

Has a case has been made for universal health care providing a better defense against pandemics, as people are less likely to stay away from medical treatment over fears of the costs involved?

The case for universal health care was made in the years following the Spanish flu in 1918, when more people died at the hands of avian influenza than in both world wars combined. This event made it abundantly clear that, in the midst of a pandemic, it doesn’t matter if you are rich or poor, insulated by health insurance or not: Everyone was at risk unless society was treated as a whole. This is, I believe, the strongest possible argument for universal health care; by definition ideas of individualism disintegrate in a pandemic scenario.

When I mention public health that extends to sick leave too as Vox’s video also explains so well.

Talking of Bill Gates, just this week TED did a follow up interview.

British Digital Corporation? Radical thoughts?

Jeremy Corbyn and Labour

You might have noticed I haven’t been blogging much recently (there are many reasons) but I’ve been doing a lot of reading and have a ton of things to blog.

One such thing is Jeremy Corbyn’s 2018 Alternative MacTaggart Lecture or rather his big, bold, radical thinking on the future of our media.

Big and bold maybe, radical? I’m less convinced but the interesting part is section 4, where he outlines plans for a British Digital Corporation.

The final idea I’d to share with you today, which I hope will generate some new thinking, is about how we, as a public and the media, as an industry take advantage of new technology.

I want us to be as ambitious as possible. The public realm doesn’t have to sit back and watch as a few mega tech corporations hoover up digital rights, assets and ultimately our money. This technology doesn’t have an inbuilt bias towards the few. Government is standing by and letting the few take advantage of the many using technology.

So, one of the more ambitious ideas I’ve heard is to set up a publicly owned British Digital Corporation as a sister organisation to the BBC. The idea was floated by James Harding, former BBC Director of Home News in the Hugh Cudlipp lecture earlier this year.

A BDC could use all of our best minds, the latest technology and our existing public assets not only to deliver information and entertainment to rival Netflix and Amazon but also to harness data for the public good.

A BDC could develop new technology for online decision making and audience-led commissioning of programmes and even a public social media platform with real privacy and public control over the data that is making Facebook and others so rich.

The BDC could work with other institutions that the next Labour government will set up like our National Investment Bank, National Transformation Fund, Strategic Investment Board, Regional Development Banks and our public utilities to create new ways for public engagement, oversight and control of key levers of our economy.

It could become the access point for public knowledge, information and content currently held in the BBC archives, the British Library and the British Museum. Imagine an expanded Iplayer giving universal access to licence fee payers for a product that could rival Netflix and Amazon. It would probably sell pretty well overseas as well.

I find this interesting mainly because I still think the BBC is still best placed to do this, rather than set up a new corporation. If I didn’t think this was still true I’d be rethinking what I’m doing at the BBC.

The thing I do think could work is a collaboration between different existing companies/institutes/organisations to a make something like Corbyn is talking about.

Now that would be radical…?

The third place? I think I found aspects of it in Urbandeli?

Urban Deli, Stockholm

I wrote this post while in Urban Deli but forgot to post it, till I left Stockholm…

I was looking for somewhere to have brunch in Stockholm and came across Urban Deli. When I got there for brunch I realised it was actually a Deli not what I was expecting. But I stuck with it and was super surprised when I was told anything bought in the deli shop could be consumed in large section of the bar. The shop is packed full of many things including take away meals, a mini butcher, cheesemonger and fishmonger. They have lots of fruit and healthy goods.

Ok I’m not doing it justice but imagine a mini-shop, bar, cafe and hotel? was pushed together and it opened early and closed very late. Then throw in decent wifi, nice seating for groups and individuals eating, working on their laptops, playing chess, having a business meeting or watching the world cup. There’s communal tables and little two person tables, power sockets everywhere and microwaves in case you need something heated up!

Urban Deli, Stockholm

Yes its pretty amazing and I can’t see how it can work but it really does. No idea if its profitable but for me this is as close to the 3rd place as it comes. Its slightly worrying as its super seductive but its not a public space/place. There is a security guard who wonders around making sure everyone is playing by the rules set by them.

Urban Deli, Stockholm

I could buy a load of food from the shop and have a little party with friends. Because its open late, it makes a great alternative to the usual busy bars and pubs. Most cafes don’t open late as there isn’t enough trade late at night? Only the other day did I discover Chapter One tea/book shop opens till midnight every night in Manchester; but its not exactly busy after 10pm

Maybe the Scandinavian culture suits this setup but what ever it is, its a very cool concept and works well.

Urban Deli, Stockholm

Following up I had a chat with one of the staff about the setup and they told me Urban Deli is a new concept and its been running for 2-3 years! It started with the bar, then the cafe, then the shop and the hotel joined later. The hotel is about 130 rooms below the complex and they just added a roof terrace this year. The shop stays open till 1am. He also mentioned they sit next to a bunch of big businesses which have employees who work sometimes very late, so the microwave and pre-packed good food made sense in more than one way. Think Google canteen but not just for staff.

Fascinating concept and place, urbandeli