Our rights in the data/digital/cyberspace

Doc Searls

We have two selves in the world at any given time now. We have the physical self, our flesh and blood, our voice, our presence in the world which extends beyond our bodies but lives in this physical space. There’s this other space, we started out calling cyberspace a long time ago, but it’s a real thing. It’s a data space.”

…Doc Searls

There is one charity I always give time and money to, the Open Rights Group. For me our human rights transcend (must/should)  into the digital domain. Its the new battleground. Its also something lots of people are not really aware of or take for granted. But every week there’s another news story of our digital rights being taken for granted and abused on unimaginable scales.

Digital rights are your human rights in the digital age. They are one of the most important aspects of your human rights today: privacy and free expression online are among the most contested. The digital rights movement exists because we need people to understand how technology is shaping our rights, for good and for ill, and who it is who is seeking to employ and capture technology for their benefit rather than yours.

There are positive and negative sides which I have written about many times.

Its becoming clear that the services we use, connected objects and spaces we inhabit are collecting our personal data. What they are doing with that data is only one of the question asked in ethics of data documentaries.

The documentaries which were put together by BBC R&D, exploring the implications for  digital right through the lens of the physical internet, personal data, data ownership and data management.

Alexander DS

Why the physical internet?

For many people the internet is still an entity which exists in a box, be it a desktop computer or laptop. This notion is pretty much broken by mobile devices and smart tvs. LG and Samsung have both been caught out using personal data in ways undesirable by most people were not expecting. But thats only the tip of the iceberg as Alex says…

You could make a good case for technology to be imbedded in everything we know. What kind of technology it is and what does it do, and what purpose does it serve is always the next question

Its time to consider a much wider context that most people think about when they hear internet of things. Think smart homes, cars, spaces and cities.

Jon Rogers

You’re personal data and privacy?

The comments made by the likes of Vint Serf about privacy being an anomaly and this being a digital dark age. It made sense to try and tackle the big issue of privacy in the digital age. There so much which could be explored as this is a very deep  and complex subject. There is only so much you can explore in minutes, but I feel Jon highlights why this is more critical than ever before.

We always make mistakes and we always want to forget them and the trouble with the internet is that we can’t forget them.”

Adriana lukus

Its about ownership and choice?

It all seems pretty scary and negative, and it never was meant to be. So to underline the choices people need/should make, we looked into ownership and choice. Something I have through a lot about especially with my history with dataportability. Early adopters are not only collecting their own data but also analysing it and quantifying it. As Adriana says…

“The quantified self is that, is the living, breathing part of the web or the technology scene where people genuinely care about data.”

The documentaries are made so you can comment directly on parts (thanks to reframed.tv), so please do. We look forward to the discussion and don’t forget to join our diigo group bookmarking related news stories.

What is Fitbit trying to do?

new fitbit permissions

For a while now, I have been declining the fitbit upgrade on my Android devices. I kept tweeting fitbit to ask why on earth my digital pedometer needs access to my SMS, Camera and Location?

I can imagine, Location is passable but SMS and Camera? Really? I voted with my feet and kept the upgrade on hiatus till I heard a reason why.

Finally I got a message from Fitbit support…

So basically fitbit is trying to break its way into the wearable market with phone and messages notifications?

I think I’ll hold off on upgrading even longer now. I’m sure you can turn it off but I’m just not interested, especially since I have the pebble smartwatch which already does this and so much more.

What data is personal to you?

Alex data ethics

On International data privacy day, BBC R&D has posted a video asking a bunch of smart people what data is personal to them?

As I have been working on the project for quite sometime, I can happily say there is a lot more to come. Including ways to feedback. Go check have a look and see if you agree with the opinions of our industry experts?

You might have seen the theme of the work in the blog post ethics of data and what we setup at Mozilla Festival. Expect more in the future…

 

Data portability and uber

https://twitter.com/andybudd/status/535469437303156736

With all the recent stories about the already dubious (or maybe  devious would be more fitting) Uber. Even I am starting to question how much I can really ignore, especially the God mode (yes I was aware via friends but balancing out how much benefit it brought to myself)

Helen Keegan reminds me of what I have been ignoring (I added the links by the way)…

How about throwing their dodgy off-shore tax dealings and encouraging sub-prime loans to drivers for a shiny new car without guaranteeing any work or taking any responsibility? Or maybe the lack of insurance and vetting of drivers? I’m sure there’s a bunch of other things too. And they’re not the only big tech company behaving like this mind.

Shes right, theres a lot of black marks. To be fair it was Mr Sparks which highlighted the attitude as it was being trialled in Manchester. However if you don’t like what Uber is doing, best look at what most of the silicon valley tech companies are doing. Ok so say I wanted to leave because I am sick to the back teeth of what their CEO is doing (I left Godaddy for this reason to be fair) what happens now?

Uber Lux in Amsterdam

Delete the app fine, but what about the account, data deletion and where next? I have to start again at Hailo? Why can’t I take my  reputation with me?

Theres no way to kill the account in the app, so people have asked them to kill the account. Maybe you can trust, Uber will delete the data (haven’t looked at the Eula recently to see their policy around this).

Unless specified otherwise in this Privacy and Cookie Policy, we will retain your information until you cancel your Uber account, or until your Uber account has been inactive for a year. If you wish to cancel your Uber account or request that we no longer use your information to provide you services, please contact us at support@uber.com. Upon expiry of the one year period of inactivity, we will alert you and give you two weeks to re-activate your Uber account or retrieve any personal information you want to keep. After deletion of your account we will anonymize your data, unless these data are necessary to comply with a legal obligation or resolve disputes.

Ideally you should be able to take you’re trip data and give it to another company. Dataportability please! I’ve been in a similar position before. At the same time it should shutdown the account.

My only hope is Uber upped the game of the other taxi companies out there…

Don’t be Evil Uber indeed…!

Apply for a workshop/space with us at Mozfest 2014

MozFest

There are a number of connected things in my head right now, maybe I should learn how to do hyper-connected mind-maps to make more sense of these different ideas.

Mozilla has gone through a lot over the years, specially in the last few months with Brendan Eich. However its trying to make a mead for its self by sticking true to its core values, this they call the Mozilla Manifesto.

The Mozilla project is a global community of people who believe that openness, innovation, and opportunity are key to the continued health of the Internet. We have worked together since 1998 to ensure that the Internet is developed in a way that benefits everyone. We are best known for creating the Mozilla Firefox web browser.

The Mozilla project uses a community-based approach to create world-class open source software and to develop new types of collaborative activities. We create communities of people involved in making the Internet experience better for all of us.

As a result of these efforts, we have distilled a set of principles that we believe are critical for the Internet to continue to benefit the public good as well as commercial aspects of life. We set out these principles below.

The goals for the Manifesto are to:

  1. articulate a vision for the Internet that Mozilla participants want the Mozilla Foundation to pursue;

  2. speak to people whether or not they have a technical background;

  3. make Mozilla contributors proud of what we’re doing and motivate us to continue; and

  4. provide a framework for other people to advance this vision of the Internet.

Well meaning stuff and the principles go even further, but its worth noting a few things I have observed recently which I feel the Mozilla Manifesto could be a good place to start from.

Dan Hon in his talk at TedXLiverpool talked about Epiphany in technology. There was a phrase I heard him talk about which was Humans as a service. This isn’t a new concept but its getting talked about in few places right now.

Airbnb are modern versions of housing clouds delivering housing as a service, and similarly, Zipcar and Uber are car clouds, offering consumers transportation as a service. Anything can be clouded, if we put our minds to it.

Yes even humans can be a service. You only have to look at Amazon’s Mechanical Turk and to a lesser extend Taskrabbit (both which are not available in the UK or Europe because of EU labor laws, something worth remembering). Ultimately this is all leading to dehumanising
experiences which leaves us humans in the cold and the algorithms in control. As Dan said, the systems and algorithms are so complex we dare not question, we just go with it.

Now lets dig into to Mozilla’s manifesto principles…

The Internet must enrich the lives of individual human beings.

Individuals must have the ability to shape the Internet and their own experiences on the Internet.

Transparent community-based processes promote participation, accountability and trust

Magnifying the public benefit aspects of the Internet is an important goal, worthy of time, attention and commitment.

Where does Humans as a Service fit into these principles? No where I would argue.

Another lens…

The ethics of personal data is something I wrote about on the BBC R&D blog a  while back. Most of these principles tie into ethical problems with the silicon valley style of running a business. Another thing I highlighted in my online dating talk from Primeconf and Adrian Hon touched upon in his talk from TedXLiverpool.

The notion of continues growth, growing fast and money as the ultimate metric is very much Silicon Valley bubble dreams which frankly I would rather not be a part of. I would suggest its slightly anti-human in nature?

Ok ok... so I’ve said all this but what can you do about it?

This is a call to arms, myself, Jon Rogers, Jasmine Cox and others are spacewranglers for the Mozilla Fest this year. Under the banner, Open Web with Things

Here’s some of themes I’m thinking (not necessarily the group).

Its not simply Internet of Things, but rather a web with things included. Those things can be digital, analogue and even humans. I’m thinking

  • Looking at the moral and ethical aspects raised by things
  • Considering the human aspect in (the Internet of) things
  • Morals and ethical aspects raised by things
  • Personal data ethics
  • Ethics in Internet of Things
  • Human friendly wearable policies
  • Storytelling with things in the time of moores law (grabbed that from Dan Hon)

Sound exciting? Sound like something you should be involved in?

Yes it does and if you got an idea for a session or workshop which fits our general trajectory? You should tell us about it here. The best ones we will pick and they will take place in our space along with other related workshops.

If you don’t know anything about Mozilla Festival you can find my thoughts here and learn much more here. Or feel free to get in touch with me… You got till August 22nd. So what you waiting for? Get thinking and writing.

How can we ever trust the 5 stacks?

There is a lot to be said about Aral Balkan‘s talk from The Next Web conference (I gather his RSA talk had less technical problems). However I heard and saw it live at Thinking Digital 2014 a few days ago. Like when I heard him talk at Thinking Digital 2013, there was so much I wanted to say in return.

I agree on some level that its about the user experience, I disagree open source and free software is a lie, waste of time and not really free (Aral cleared up the fact he was talking about cost not freedom) Picking the low hanging fruit is certainly entertaining but is unfair, for example Mozilla’s dependence on Google is eye watering but there was no mention of Ubuntu, with their own phone, tablet, TV and computer operating system. I mean Ubuntu totally redesigned their operating environments to work consistently across all of them.

Thinking Digital 2014

During Thinking Digital most of the people I spoke to after Aral’s talk were unaware of most of the problems. I was frankly a little shocked and annoyed this was news to many smart people. But thinking about it some more, Aral’s calls to action afterwards were missing, so most people just felt like it was hopeless. (Maybe a little scaremongering?) Just what you want to ponder over at lunch time…?

I don’t blame Aral (although it always sounds like I have beef with him always), he highlighted the problem but if he included a few thoughtful practical actions (Although as Aral points out, his main takeaway/action was to create Indie Tech alternatives), it could be less gloomy and less fearful…

  1. Read the EULA (End User License Agreement) even skimming it will help you understand whats going on. (although I totally understand how verbose and how hard they are to understand.
  2. Take some responsibility for your own actions
  3. Take an interest and set your limits for issues like net neutrality, copyright, security, privacy, etc.
  4. Support the Open Rights Group (and others fighting for your online rights)
  5. Evaluate the services you use on cost in time, cost in privacy and cost in ownership. Everyone has a figure/percentage, if you don’t… get one!

The Big Picture - Open Rights Group

As mentioned in my post from the quantified self 2014, everyday its becoming even more difficult to trust any of the stack/cloud providers. Not only is the EULA changing more times that is reasonable but there’s some seriously messed up (law breaking) things happening.

Google, Facebook and Amazon have shown us again this week why the combination of a quasi-monopoly, vested interests and an inscrutable algorithm can be a dangerous thing for internet users, since it allows them to influence what we see, know and buy.

Don’t even get me started on Facebooks new messenger app which listens and Apple’s EULA which Norway agrees is over convoluted. The 5 stacks just can’t help themselves but comb through our data and when that runs out they want even more. Its certainly the main business model of the early 21st centenary but it doesn’t have to be that way. Very interesting when put in the context of Mariana Mazzucato’s fast paced talk from Thinking Digital 2014.

public vs private sectors

Even quasi-monopolies can be toppled or made to operate within the realms of public good and moral acceptable. We just need to be smart and work together. This is partly why I’m going to make my way down to Brighton for Indie Tech summit.

Although I’m writing about Aral’s talk again, he’s wasn’t the best of the conference. Sure I’ll go into plenty of detail in the next post.

Update – Jo from Indiephone has wrote a follow up piece about this post clearing up some of my points.

Verifone throws its weight behind FUD

If you’ve not seen the video from Verifone about Jack Dorsey’s Square startup, its well worth watching if you can find it. There is a Parody which sums up everything we’re all thinking.

VeriFone’s business model has been side-swiped (pun intended), so they decided to use Fear, Uncertainty and Doubt (FUD) to counter this, and hope to drive their competition out of business. Remember, VeriFone is the one who makes, and gives away, the app to skim Credit Cards — and they’re talking about trust? VeriFone, go fuck yourself with a cactus. I’m sticking with Square, who won’t rip me off.

The weird part of this whole thing is Verifone creating a proof of concept application at sq-skim.com. Which raises the whole question about hacker ethics.

Verifone putting out a proof of concept app before telling square about the flaw… And making it available for anyone to download and mess with. This is bad form, and if they were not in the business of pushing there own solution (which is much bulker and no where near as elegant) they might have told Square about the flaw and pursued them to fix it.

Verifone are certainly running scared…