My User Manual

Profile pic 2019

Hi I’m Ian and I’m referred to by ‘he/him’ pronouns

Here is my user manual, as first discovered in Cassie Robinson.‘s blog post and written about in my new years resolutions for 2020. Everything is work in progress and I may move this to a page instead of a blog entry.

Last updated on 31/12/2019

Conditions I like to work in

  • I like a medium busy working environment. I find it hard to work in dead silence.
  • I like having my own desk space but pretty flexible as I can work in coffee shops or on my sofa.
  • I like to wear headphones and listen to music mixes, podcasts or audio books while working if its too quiet.
  • I like flexible spaces, with adjustable seating

The Times/Hours I like to work

  • I am trying to start my work day at 10am, I am not a early riser at all.
  • I work best in the afternoon and evenings
  • Think better at night
  • I don’t mind being contacted at most times but I will likely only respond when not busy or have the time. I expect people to respect my decisions when I decline calls.
  • My calendar is private but I prefer if things are set in my calendar so I don’t double book myself.

The best ways to communicate with me

  • Text or instant messenger (signal & text) is the quickest way to get a response from me, but you will get a quick and short reply.
  • Twitter Direct message isn’t the best due to the changes Twitter made to their APIs making my Android & Linux clients slower to get direct messages.
  • Mastodon is better than twitter for communication
  • I will answer my phone and prefer to talk over more complex issues
  • I deal with emails all week and usually respond within a week, unless I’m busy
  • Narratives are generally better than raw data

The ways I like to receive feedback

  • I’d rather have conversations than leave things unspoken or at an inauthentic level.
  • I like receiving feedback face-to-face
  • I respect people with humanity & respect, and expect the same back
  • I see all feedback as a learning opportunity so I like any feedback to include examples and also suggestions on how I / it could be better/different

Things I need

  • I love ideas sessions with people, where we can freely think about what is possible without the if’s and but’s
  • I do need a little time to reflect
  • I need longer paper work in digital form, so I can re-shape it or have an app read it to me
  • Authenticity, I find it harder to take people seriously if there is no authenticity

Things I struggle with

  • Too much critiquing and logical reasoning drains my creative energy
  • If I don’t understand the bigger picture, I find it harder to understand why I should be involved.
  • I find unnecessary opaque processes draining
  • Maintaining the status-quo
  • Surface level conversations over a longer period of time
  • Superstition

Things I love

  • Hearing what others are working on and connecting up the dots of what we are doing together
  • Human conversations over administrative tasks like replying to emails
  • Understanding peoples experiences and influences behind projects
  • Team away days
  • Blue sky thinking
  • Working on the cutting edge
  • Collaboration
  • Working “in the open”

Other things to know about me

  • I am an ENTP
  • I have dyslexia
  • I use interconnected, narrative and dynamic reasoning to make decisions on problems which are logically taxing.
  • I approach problems in a learning as doing way
  • My favorite saying is “You never change things by fighting the existing reality. To change something, build a new model that makes the existing model obsolete.
  • I bring my whole self to work (we should chat about what this means)
  • I am quite expressive and say what I feel and mean quite openly.
  • Fairness and justice matters to me. If I think someone is not being treated fairly, or someone is having an unfair impact on others, I will call it out.
  • I believe hyperlinks subvert hierarchy, with a rich network of people.