Why is airbnb only just waking up to this?

being told off by airbnb

Although what happened over the weekend in New York was awful, I find Airbnb’s response too slow and too late.

CEO Brian Chesky announced on Wednesday at The New York Times DealBook Conference four changes the company will be implementing. The changes were also announced in an email to employees Wednesday.

Here are the four key changes:

1. All listings will be verified by the end of 2020 by a combination of the company and guests. Chesky said that he wants to “make sure we can stand behind every single listing and host,” for photo accuracy, the correct address, and safety.

2. Airbnb will now have a guest guarantee in the scenario that guests arrive at a listing and the listing does not match photos and descriptions.

3. A 24/7 hotline with real people will be available to address issues that come up.

4. Airbnb will review what it calls “high-risk” listings.

Its like they only just woke up to the fact people are doing very bad things with their platform. I mean why does it take loss of life for them to finally wake up?

The importance of human values research

The first Velvet Underground album only sold 10,000 copies, but everyone who bought it formed a band - Brian Eno
The first Velvet Underground album only sold 10,000 copies, but everyone who bought it formed a band

I saw this quote and thought it was perfect fuel/fodder for why the human values research is so massively important.

Only 10,000 copies can be seen as poor sales (attention metric) but the impact on music culture (human values) was huge.

You should disclose smart speakers to guests

Someone at Mydata mentioned this interview during our panel last month and finally had a read. Very happy BBC got the Google’s Rick Osterloh to say “I disclose smart speakers to guests.

After being challenged as to whether homeowners should tell guests smart devices – such as a Google Nest speaker or Amazon Echo display – are in use before they enter the building, he concludes that the answer is indeed yes.

“Gosh, I haven’t thought about this before in quite this way,” Rick Osterloh begins.

“It’s quite important for all these technologies to think about all users… we have to consider all stakeholders that might be in proximity.”

And then he commits.

“Does the owner of a home need to disclose to a guest? I would and do when someone enters into my home, and it’s probably something that the products themselves should try to indicate.”

I very much agree and I think everybody should do this. Will people do this? Not a chance, although I wish they would. I do tend to go into a room and jokily say the different wake words. Just incase…

I remember writing about my Airbnb in Barcelona experience and I have to say Airbnb’s criteria of what a camera is good.

This area of social data surveillance is tricky but something which is being researched/explored by the likes of myself at BBCR&D.

Carole Cadwalladr’s thoughts on our broken society

At the MyData 2019 conference in Helsinki. I had the absolute pleasure of talking with Carole Cadwalladr after seeing a panel discussion about the great hack and also taking part in a workshop about it.

I realised I had not actually shared her TED talk on my blog, and only shared the great hack via the July public service internet newsletter.

I can change that easily enough, and I want to share some of the workshop resources, but not totally sure they are for sharing…?

Move fast and break society?
Sander Van Der Waal’s slide from a later mydata session

In an unmissable talk, journalist Carole Cadwalladr digs into one of the most perplexing events in recent times: the UK’s super-close 2016 vote to leave the European Union. Tracking the result to a barrage of misleading Facebook ads targeted at vulnerable Brexit swing voters — and linking the same players and tactics to the 2016 US presidential election — Cadwalladr calls out the “gods of Silicon Valley” for being on the wrong side of history and asks: Are free and fair elections a thing of the past?

Open rights are human rights

Wish I could have made ORGcon, but I was away again and haven’t been to a ORGcon for quite a few years now. Regardless I’m a supporter (you should be too) of the Open right group since they started many many moons ago.

Brexit: Stay or go and to where?

Flags of Europe

Facing no deal and the abuse of democracy which is happening in the UK. I’m rethinking again my plans for the future of living in the UK. I think its getting to that point when I need to think about cutting my losses?

It doesn’t seem on paper not too horrible but of course there’s a lot more to it than just the logistics…

After much thought, it seems these are the biggest things which are stopping me. Not to say family, friends, my partner, etc are not a big consideration.

Career progression

If the right company/public service organisation got in touch and offered me a position/career similar to my current role but in Europe. I would seriously think long and hard about it; then in this Brexit climate likely accept the offer. Its hard to say, as I love what I do for the BBC and there are great people I work with; but there is no way I can ignore whats happening in the wider country. I’m sure colleagues, management, etc would understand and wish me the best.

Language

I’m not totally sure why but languages don’t come easy to me. I have been to many places in the world, and each time I struggle to remember even the basic stuff (please, thank you, etc). I read there might be difficulty being dyslexic with learning languages. However I’ve never let it hold me back and in a Brexit climate, I believe its certainly worth the struggle/effort!

Looking across

… and where?

Where would I go is a little more fun to think about, but realistically the freedom of movement means I could be flexible… Ideally it would be somewhere with a lot of interest in technology but with a strong public ethos. Somewhere with its own strong creative sector and well thought out public transport system. It would be a place of eventfulness and cosmopolitan culture.

If I was pushed to name a few places, the cities in the Netherlands, Ireland, Sweden, Denmark, Germany, Belgium and even France? After visiting Antwerp, I have to say the second cities are quite attractive, just as Manchester is to London. (Yes I know Birmingham is the 2nd biggest but thats only one type of metric).

I was reminded that I have friends in many cities who could be extremely useful to ask practical questions and visit sometime.

Re:Creating Europe at the time of a dictatorship

One of the very best Manchester International Festival events I went to this year was Re:creating Europe by Ivo Van Hove.

I can’t even express the living nightmare the UK is being dragged into by a  calculated Boris Johnson. Its clear Europe isn’t perfect but in this 90min play, you get a real sense of how momentous the building of Europe was and hope for a better Europe. However (sadly) it will be a better Europe without the UK…

Don’t forget to sign the petition for Parliament not be prorogued or dissolved unless and until the Article 50 period has been sufficiently extended or the UK’s intention to withdraw from the EU has been cancelled.

Re:Creating Europe – MIF from De Balie on Vimeo.

What is Europe? Is it a continent or a culture, a bygone dream or a thriving reality – or all of the above? In a year when a deeply divided Britain is set to leave the EU, De Balie and Internationaal Theater Amsterdam (ITA) present the performance Re:Creating Europe in Manchester.

Community parks for the community of inner Manchester

IMG_20190817_125834

Cities are always in flux however, our values/needs as humans don’t flux so much. Green space is important to us, even a total city boy like myself loves green nature space at times. This is beyond gentrification and more about city planning. Something Jane Jacobs knows plenty about.

Its clear green spaces are essential and lets say Manchester like London doesn’t have a lot of them. There’s got to be a connections between the mental health epidemic and the state of our biggest cities.

There are 3 spaces in the very local area which have been marked for building of some kind of redevelopment.

  1. Former Central Retail Park Great Ancoats Street Manchester M4 6DJ
  2. Green space at New Islington tram stop
  3. Mayfield train depot park plans

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I joined the talk yesterday at Central Retail park

From friends of the earth Northern Quarter

Currently Manchester City Council plans to turn the old Central Retail Park on Great Ancoats Street into a 440 space carpark with the application going to planning on 22nd August, we have until 17th August to make our voice heard.

This is a 10.5 acre space, half the size of Whitworth Park.

There will around 1000 cars moving in and out onto already busy Great Ancoats Street. This will increase pollution including known carcinogens such as Nitrogen Dioxide, in a city of appalling childhood asthma rates and one which consistently ranks amongst the worst air quality in Europe.

This space is right next door to a Primary School.

This seems in total contradiction of Manchester’s campaign for clean air when Manchester City Council has declared a Climate Emergency.

Legally the land is owned by Manchester City Council making it public property, meaning you can walk on it. The fence around the old units is fenced off and there is a security which keep an eye on the space; but the advice from the talks was to build a park on top of whats there already.

Currently the plan is to use the space to show potential use. Events, guerrilla gardening, market, skateboard park, etc. I’ve already been thinking about a massive community bring your own BBQ type event – if I could sort out the toilets?

Anyway you can learn more at treesnotcars.com, and if you get a chance do drop in and see the space and the chalked ideas people have for it.

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Facebook cafe with free drinks and privacy check-ups?

https://twitter.com/wearesorryfor/status/1162346869017763853

When I saw Jasmine’s reply to Claires tweet. I thought exactly the same thing. Its the ethical dilemma cafe, only 5 years out too late.

Facebook is looking to take the initiative in the social media privacy debate by opening a network of pop-up cafes around the UK. Each will offer patrons free drinks and a privacy checkup, to help assuage consumer concerns about their privacy online.

Facebook Café will run from 28 August to 5 September in a bid to encourage Britons to get on top of their digital footprint, helped along by free-flowing caffeine.

One of these will be located within The Attendant on Great Eastern Street, London, in response to surveys indicating that 27% of Londoners have no idea how to personalise their social media privacy parameters.

Free coffee (what kind) and teas in exchange for? Privacy advice from Facebook, Wifi snooping like most, a honeypot, or maybe a bit of social engineering from FB staff (Scientology style)?

Is it worth it? I very much doubt it but it would be fun to mess with the FB cafe staff and systems. Don’t you think?

Public Spaces, Private Data: can we build a better internet?

A open space for public service and internet health

Last year BBC R&D worked with Mozilla on a event during London Mozilla fest week titled A open space for public service and internet health. The event was great and lots of conversations got taken into Mozfest on the weekend.

This year we are back with another event with even more partners and more topics of interest. Public Spaces, Private Data: can we build a better internet?

On Monday October 21st 2019 between 9am-5pm, At the RSA, John Adam St, London

The internet has enormous potential to be a force for public good, with many initiatives working to create an open, inclusive and trustworthy network. PublicSpaces.net and BBC Research and Development have worked together to organise this one day conference at MozFest House during Mozilla Foundation’s week-long open internet festival. It will explore ways in which we could make a new internet that strengthens the public domain and deliver public value online, in line with PublicSpaces commitment to providing a digital social platform that serves the common interest and does not seek profit.

Our topics for the day include

  • Public-Controlled Data (presented by BBC R&D)
  • Equal Access for Everyone (tba)
  • Healthy Digital Public Sphere (presented by Mozilla)
  • Public Service Networking  (presented by PublicSpaces.net)

 

Book a ticket or register your interest, before they disappear…