humanvalues – Cubicgarden.com…

Public Service Internet monthly newsletter (Sept 2021)

We live in incredible times with such possibilities that is clear. Although its easily dismissed seeing the lack of coverage for facebook whistleblower sophie zhang, thinking about those batteries and yet another data breach.

To quote Buckminster Fuller “You never change things by fighting the existing reality. To change something, build a new model that makes the existing model obsolete.”

You are seeing aspects of this with seeing twitter crop bias bug bounty, the discussion about removing the landline and the social dilemma free on youtube for a month.

Tech Crunch gets on the moving train

Ian thinks: Reading this, I can’t really take Techcrunch seriously, because for every one of these startups focused on privacy and security. Theres at least 20 more startups covered the opposite. Maybe its just me?

Ian thinks: This interview with Ethan Zuckerman is full of some great points to get you thinking, I find it hard to disagree with Ethan especially around using affordances and setting up small town based on Mastodon.

Values not eyeballs please

Ian thinks: Its always interesting to hear from experts in the space, on the work you are involved in. Its a really good read especially if you haven’t come across the Human Values, which also has new podcast interviews.

Apple cares about your privacy?

Ian thinks: I do find it so ironic, Apple making a song a dance about their privacy changes but their own browser Safari, not including any strong level of privacy? Of course Apple are in privacy hot water for much more too.

What is really behind Only Fans new policy? and its Uturn?

Ian thinks: There is a important question about the platform and who has influence over the platform. As this twitter thread says, you really need to think about the platform & infrastructure,

The dystopia which is the metaverse

Ian thinks: There is so much talk about the metaverse but few looking at the privacy, security, infrastructure and trust within this space. Till then I can’t help but think Vice is kind of right.

Its started with a MP3 player

Ian thinks: Dan Hon’s rant starts with a want and spans the internet media ecosystem, pointing out so many of the problems we all know too well.

Blackhat & Defcon happened, here’s the scary flaws

Ian thinks: I always love seeing what comes out of these security events. You can also watch the full videos from Blackhat and Defcon online here.

Web Monetization showcase

Ian thinks:The webmon showcase is a nice summary of some of the projects which came out of the Grant for the web initiative

Mozilla thumbs down Facebooks claims about Ad Observer

Ian thinks: Its so interesting to see Facebook’s concerns around Ad observer squashed in one post by the privacy first Mozilla. This is deeply concerning behavior, what is Facebook worried about?

Find the archive here

Whats been happening with the human values work?

After the podcast series which you can still hear on the BBC 2LO Soundcloud account. You might have noticed a few workshops we did around the human values.

Right up till now, we couldn’t say exactly why or who was funding it. However yesterday we can finally say, we won a Nesta NGI policy in action bid along with a few others. In short…

This project, led by the BBC, seeks to try out a more human-centric focused approach to measuring audience engagement by putting human values at its core. It will do so by putting into practice longer-standing research work on mapping the kinds of values and needs their users care about the most, and developing new design frameworks that would make it easier to actually track these kinds of alternative metrics in a transparent way.

The project will run a number of design workshops and share its findings through a dedicated website and other outlets to involve the wider community.

You can learn a lot more about the project in a longer interview with Lianne. But do keep an eye on the BBC R&D project page, humanvalues.io and for future workshops/opportunities to help us shape the research project into a tangible resource for all.

This is exciting stuff…

On reading the Inner Level

I recently read (actually listened to) The Inner Level by Richard Wilkinson & Kate Pickett. I first came across them at Nesta’s Futurefest conference, but had heard about the Spirit level beforehand.

The book leans a lot on the Spirit level but expands the results with new data and papers looking directly at the psychological effects of inequality on society

In short the inner level can be summed up in this graph…

Its not a surprise but the evidence is clear and the examples are spot on. You might also prefer the keynote where Kate takes directly takes bits from the book.

While I’m working from home, I have been listening to a lot podcasts and audiobooks. Each book has got me writing and thinking but this one really has given me a framework for a lot of the ills of the world. Now I’m a lot clearer on the fact equality is the core (or very likely one of them) of so many.

Lets take for example the American dream which I have been critical of previously. Work hard and you too can be successful and rich? Casey Gerald’s book and talks titled there will be no miracles here, highlights the problems of the American dream and the ultimate effect of inequality. If you want more have a read of the world economic forum.

It reminds me why the likes of Jeff Bezo’s net worth growing, is just all types of awful for us all. First time I heard about this, I wasn’t best pleased but besides the comment Amazon must pay their taxes, theres little more I could really say. I hadn’t really factor in the bigger effects of stuff like this.

In the book they mention the equality trust and trying to reach out further to gain some impact on policy makers. This reminded me the badges work and of course our own BBC Human Values work.

The complete human values framework podcast series

https://soundcloud.com/2lorebooted/sets/human-values-framework

A little while ago I mentioned the work myself and colleague Lianne have been conducting around the BBC R&D Human Values project.

I can happily say they are all uploaded to the BBC’s 2LO Soundcloud account, thanks to Bill. All of them are a good listen.

Episode 1: Human value discussion

What is the human value framework, and what are the intentions behind it?

Episode 2: Applying the human value framework

How is the human value framework used?

Episode 3: Exploring the underlying philosophy

A discussion of the philosophical model that underpins the framework

Episode 4: Measuring success using the framework

Are human values the new way to measure success and value in a digital age?

Episode 5: The impact of Covid-19 on the Human Values Framework

Considering human values in the current pandemic, and in the longer term

The BBC R&D blog post has updated details for each episode and who is in each episode. But I wanted to thank again our guests.

David Jay – Centre for Humane Technology
Alexandra Deschamps-Sonsino – Designswarm
Solana Larson – Mozilla Foundation
Brian Suda – Optional.is
Paulien Dresscher – Netherlands film festival & Publicspaces.net
Yancey Strickler – Co-founder of Kickstarter & entrepreneur
Mark Surman – Mozilla Foundation
Katja Bego – Nesta

Join us at one of our Human Values framework workshops

Recently we released a number of podcasts surrounding the human values work from BBC R&D. Almost all the human values podcasts are available on BBC Design & Engineering’s 2LO Soundcloud account, as mentions previously.

2LO rebooted · Human Values Framework

There is much more to whats happening within the new forms of values work as you can see in the videos we recently put out. But another critical part is the work around the human values framework.

The framework is exactly that and is made to aid and support more a more human focused outcome. Of course this can’t be done alone and it was always made to be used alongside other frameworks. Frameworks such as Agile, OKR’s, Lean Canvas, Double Diamond, Doughnut economics, etc.

Digital Wellbeing A few of the human values

How this exactly works is the research we are looking for creative people to help with. People like you!

Because of this we are opening up virtual workshops to explore how human values can sit with with the frameworks you are currently using or have used in the past. You are the experts by experience and we want to learn and collaborate with you all.

You can register your interest by going to our event page on tito.

Hope to see you in one of the workshops soon!

The BBC R&D human values podcast series

Its rare when everything comes together like this but I have another thing I wanted to share.

Myself and Lianne Kerlin in mid summer interviewed a number of well respected people about the human values framework. Its something I blogged about previously.

BBC Research & Development is examining how core human values relate to digital media use, in order to enhance service design and improve impact measurement. Empirical research has identified fourteen core values, all underpinned by human needs and psychological drivers. These are the basis of the Human Values Framework, a new approach to the design of online services.

In this series of podcasts Lead Researcher Lianne Kerlin is joined by Senior Firestarter Ian Forrester to discuss the Human Values Framework from different contexts. They are joined by experts in design, social impact of technology and other disciplines.

Originally it was meant to be done live for Re:publica 2020 but the material we got was so good and of course covid19 ruled out republica, we decided to turn them into 5 separate edited podcasts.

Number one is about the human values framework, with Alexandra Deschamps-Sonsino, Solana Larson, Katja Bego, Paulien Dresscher, David Jay and Brian Suda

2LO rebooted · The Human Values Framework: Episode 1

Number two: Is about applying the human values framework, with Alexandra Deschamps-Sonsino, Katja Bego, Paulien Dresscher and Solana Larson

2LO rebooted · Human Values Framework: Episode 2

Keep an eye on the human values podcast playlist on 2LO’s soundcloud account for parts 3, 4 and 5. RSS feed is here if you are old skool like me. But in the meanwhile I’d like to thank my co-host Lianne Kerlin. Our guidance and podcast expert Bill Thompson and of course our gracious experts who without them it wouldn’t be the series its turned out to be… Massive thanks to…

All wonderful people, so what are you wanting for? Get listening and the news announcements don’t stop there…

The ActivityPub Ecosystem talk, some quick thoughts

I was watching Evan Prodromou giving a talk at the ActivityPub conference and jotted down a few rough thoughts along the way.

Slide 3 – We don’t need to do things the way commercial social networks do.
He’s right theres an opportunity for different types of business models but everybody keeps comparing it to the commercial business models. Heck even myself, I have been writing a presentation and have a slide with number of users.

Slide 5 – What kind of experience would you have with the provider of the software if it was trusted?
This is a good question, my experience with different software and systems is quite different because its under my control or is more trusted. It does change the way you use and what kind of data I’m willing to share?

Slide 8 – What kind of client apps? Evan talks a lot about the fun type of client events which would benefit from a good client API. Reminds me what ever happened to the poking or the old twitter nudge

Slide 9 – More free accounts.
Evan talks about many different local and small groups which could do with something more smaller and local. For example churches, neighbourhoods, cities, families, schools and universities. I would add teams, leagues, local committees, residents committees.. This is something which drives me bananas that we have to use facebook groups for a local residents group. Then have to protect it from external others. Most of the residents are sitting on high speed fiber. It should be super easy to run a local system. Slide 10 – Talking of running a local system, Evan is right, there is something good and powerful about simple self contained devices. I would happily buy a raspberry pi like system where I plug it into my network and I get a activitypub/fediverse server. Add the ability for zeroconf and zero-maintenance and you got something which could have a great user experience and that would be very welcomed. Its why I use Xbian for Kodi on my raspberry pi. Right now I’d happily install Funkwhale on a Raspberry Pi because trying to use docker has been a endless battle.

Slide 11 – Federation of things not internet of things.
Its something I’ve been thinking about a lot, in a recent project with Lancaster and Edinburgh University, I described a system which sucks up your personal data and just makes a copy of it but under your control.. That device (we ended up calling the pebble) is pretty much what Evan is talking about but at a larger scale and static within the home.
The pebble device was meant to copy your personal area network (PAN) communication like your phone, headphones, smartwatch, smart ring, steps, etc.

Slide 12 – Quantified Self
Perfectly timed Evan describes the project for the pebble system I just mentioned. Capturing, runs, food, heartbeats, etc.. But what for? Slide 13 – Lifestreaming! One of the reasons for is because of lifestreaming. If you haven’t heard this term for a long while, its something I and others use to talk about a lot. Iys lost its meaning a bit but also fell out of favour.I do collect a lot of data and maybe for the same reasons as Evan, some kind of digital legacy? The last 3 slides make this much more possible than currently requesting data or scraping it.

Slide 14 – We don’t have to get people hooked!
This goes without saying right?

Slide 15 – Optimize for happy
I like where this is going, always thought there is something in the long time de-funked happiest network. The network seemed to fail because of the weight of investors and the need for a business model. but if we take some examples from slide 16, like helping people, making things, getting enough sleep and wrap them up in a network which doesn’t need business model as such. Now that could be something.

Seeing feel gratitude, also got me thinking about a simple gratitude client which posts in activitypub. Feels like something I could write but surprised no one hasn’t already done it? Been also thinking about a mashup of happiest, gratitude status, google’s defunked schemer and the BBC R&D human values.

Slide 17 – Optimize for connection.
Yes indeed, right on the human values train. The deepening of friendships and relationships can be massively powerful. And likewise…

Slide 18 – Optimize for meaning
Love the idea of Awesomescrolling oppose to doomscrolling! Not like Tiktok but something with substance which isn’t about entertaining you or being popular (what ever else the tiktok algorithm is optimised for).
Something which aids you in finding purpose and finding out whats really important to you, not just what advertisers want to put in front of you. Also love the idea of walking away with a sense of accomplishment not just happiness (not that this alone wouldn’t be enough of course).

Lastly Evan makes a good point about scaring people into the network. Important point made well…

Could Covid19 be the Airbnb host shake out which was needed?

Updated: 24/4/2020 – Enough said

Some Airbnb hosts are a bit screwed right now. Although the platform has had some trouble before Covid19. I’m sure the platform will keep on going but its going change for some.

Airbnb, a home-sharing website, has seen bookings fall by 40% in big European cities as the pandemic halted trips. It may delay its IPO, which was expected to be this year’s biggest. But despite racking up losses of late, it is well-managed, cash-rich and, thanks to an unmatched global reach that puts up a high barrier to entry, likely to make money again once people get back to travelling.

– The Economist

I do not feel sorry for those Airbnb hosts who bought all those extra house/flats for the sole purpose of renting on Airbnb. They took the living piss extracting huge sums of money and ruined local communities as they did. This could be the world wide shake out of the Airbnb money making mania?

Post Covid19, I’m banking on the emphasis being less on GDP and more on human values.

Public Service Internet monthly newsletter (Jan 2020)

Good day, happy new year and looking forward to a new decade with you all!

We live in incredible times with such possibilities that is clear. Although its easily dismissed by looking at the next US election or at the endless denial about explainable algorithms.

To quote Buckminster Fuller “You never change things by fighting the existing reality. To change something, build a new model that makes the existing model obsolete.”

You are seeing aspects of this happening with Finland’s new prime minister, Sanna Marin at the age of 34, focusing on climate change.

The threat of quantum computing explained

Ian thinks: This is a serious challenger for so much of the encrypted systems we rely on daily.

Why do people listen to Greta?

Ian thinks: Makes a really strong point about creativity. It something I also worry we forget as it doesn’t conveniently fit our tired metrics.

A critical look at economical value

Ian thinks: Mariana makes some great points about different types of value.

Anarchy, Federation, IndieWeb the Fedverse

Ian thinks: Defining yourself in opposition to something else, doesn’t give you enough conceptual space is why I always quoting Buckminster Fuller

EFF’s deep dive into public key encryption

Ian thinks: Its one of those things which is banded about but few people when asked can explain it as well as the EFF

Webxray gives an insight behind the webpage

Ian thinks: The Webxray tool which runs on Linux & Mac is quite impressive to use. Gives a real insight into whats going on in the web when it comes tracking and the advertisement ecosystem

Decentralisation isn’t just about the internet

Ian thinks: The importance of decentralised networks applies to more than just the internet

Jason Silva interviews Kevin Kelly

Ian thinks: Technology, drugs, spiritualism its all in there and its quite a interview too.

Real People, Doing Real Things segment on teamhuman

Ian thinks: The new segment is welcomed on teamhuman and botsentinel is a good project to start with.

Jack Dorsey funding a decentralised twitter

Ian thinks: When I first heard this I almost fell off my chair, then thought this is classic innovators dilemma or twitter seeing the writing on the wall?

Public Service Internet monthly newsletter (Dec 2019)

We live in incredible times with such possibilities that is clear. Although its easily dismissed by looking at the next UK general election or at the endless denial about explainable algorithms.

To quote Buckminster Fuller “You never change things by fighting the existing reality. To change something, build a new model that makes the existing model obsolete.”

You are seeing aspects of this happening with the 2019 turner prize cooperatively shared between different 4 artists.

Meet the real Mr Robot

Ian thinks: Listening to Elliot, you can’t help but be quietly impressed with where his curiosity takes him. Which came first Mr Robot or Elliot?

Lancaster University’s Gogglebox of the future

Ian thinks: Lancaster University’s take of the living room of the future is quite something. Really getting into the meat of the smart home data ethics conversation in a fun, accessible but critical way. Look out for their next research

A more generous world?

Ian thinks: Heard Yancey talk a few times, wasn’t convinced but he making the right noises about values. However still not convinced about Bentoism.

Mozilla explains the possibilities of facial recognition

Ian thinks: stealingurfeelin.gs is in a similar vein to do not track, Mozilla expose the effects of facial recognition which the big corps hide in their EULA’s. One reason why I’ve never willingly used snap chat ever.

Are we all to blame for the state we are in?

Ian thinks: I quite like rushkoff’s post-rationalisation, but more importantly his call for us to be adults and make things right.

Roar for the public-interest technologists to unite

Ian thinks: Technologies for the public benefit against asymmetrical power systems that lead to the weaponisation of technologies against vulnerable communities.

What obligation do social media platforms have to the greater good?

Ian thinks: If we are talking about the mainstream ones, then its got to be a big fat zero. How many state their principles and actually back it up with yearly accountability and transparent reports?

Password patterns

Ian thinks: Our passwords say so much about ourselves and its time we stopped using them when possible. Time for the alternatives.

Where the human race needs to be

Ian thinks: Umair’s thoughts about turning money back into life is spot on, as he points at the problems in the metrics we have regarded highly for so long.

Public Service Internet monthly newsletter (Nov 2019)

The first Velvet Underground album only sold 10,000 copies, but everyone who bought it formed a band - Brian Eno — The first Velvet Underground album only sold 10,000 copies, but everyone who bought it formed a band

We live in incredible times with such possibilities that is clear. Although its easily dismissed by looking down at our feet or at the endless attempts to regain our trust from the big corps.

To quote Buckminster Fuller “You never change things by fighting the existing reality. To change something, build a new model that makes the existing model obsolete.”

You are seeing aspects of this happening with hard work going into building an open hardware ebook reader.

A framework for human values

Ian thinks: This work is so essential for all public service, non-profits and government organisations. Starting to chip away at what value means beyond the attention economy.

Yancey co-founder of Kickstarter talks about a new framework called bentosim (full episode)

Ian thinks: Yancey talks a good game about going beyond financial maximization and society changes but I’m not convinced about bentoism.

Another attempt at the decentralized file-storage system

Ian thinks: Its another attempt, good idea combining projects but wondering about the applications of use?

China’s free market system grab on other economies

Ian thinks: Maybe Jamies conspiracy is a little heavy but a good thoughtful podcast

Introducing the Dweb

Ian thinks: good introduction by ex Mozillan written a few years ago but parts later are up to date

Panel about sex-tech from Techcrunch (NSFW)

Ian thinks: Sex tech grows its own infrastructure to over come the adolescent thoughts of the tech industry

He used the tech and wasn’t used by the tech

Ian thinks: Vinnie and Douglas talk about the importance of the human element in music and everything.

Why you shouldn’t go to Harvard?

Ian thinks: Got to love Malcolm Gladwell’s analysis of the university system, although maybe not quite right. He’s funny and rolls the research into a great story.

The secret ecosystem of personal data is being unfolded

Ian thinks: People are having fun with this right now, wonder how many people will actually request their data? I put my request in a few days ago, will you?

The importance of human values research

I saw this quote and thought it was perfect fuel/fodder for why the human values research is so massively important.

Only 10,000 copies can be seen as poor sales (attention metric) but the impact on music culture (human values) was huge.

Core human values not eyeballs

We identified a set of 14 human values — We have researched core human values by conducting user studies, empirical research, and cross-referencing this with psychological theory and evidence. In doing so, we have identified a set of 14 human values (shown above); scientifically-evidenced psychological drivers that characterise what is fundamentally important to people in life.

Its one of the best pieces of research happening in BBC R&D at the moment I would say (heck and that includes some of my own research).

99% of the internet ecosystem is currently based on surveillance capitalism and the dopamine economy. This can change but will only change by creating something new, which obsoletes the previous. Or as Buckminster Fuller says

“You never change things by fighting the existing reality. To change something, build a new model that makes the existing model obsolete.”

There is so much going on with this on-going research but the core is identification of the human values at different stages of life, not age.

People prioritise different values at different points in life, which refers to value priorities. Changes to value priorities vary in response to different stages of life (e.g. school to university), new environments (e.g. relocating), and specific events (e.g. facing a significant life event).

This is powerful as there is too much research pointing to ages. Its clear my values changed when I was a student to where I am as a full time employee for 15+ years. Life events can also include things like (I would argue) Brexit, which has me personally strongly valuing growing myself and exploring the world more than I use.

Its a good starting framework and we are only at the start of this research… And I have to say massive kudos to Lianne who pushed well-being from a long time ago when most didn’t fully understand the relevance. She was right on the money and waited for others to catch on.

Theres so much more to do, but the aims are high and important for not just the BBC, but all public service entities around the world. Measuring the impact and quality on peoples lives beyond the shallow meaningless metrics for public service is critical.

IMG_20190730_151339

Just imagine….

if the NHS doctors was measured on the impact of healthcare not number of people they saw in one day?

If programmes were focused on genuine impact to peoples lives not filling time with meaningless filler?

If libraries could see the long term impact of the people who did their research years ago and made critical decisions about drugs use years later? Like myself!

But this is just the start of the journey…

This is big research and something we are not doing alone. If you are doing similar get in touch, we could all make a difference! Noticeable initiatives include Nicola Sturgeon’s TED talk recently.

Public Service Internet monthly newsletter (Aug 2019)

We live in incredible times with such possibilities that is clear. Although its easily dismissed by looking at the state of democracy around the world and closer to home. To quote Buckminster Fuller “You never change things by fighting the existing reality. To change something, build a new model that makes the existing model obsolete.”

With a focus on new models in business, technology, society, policy, processes, etc. I present my public service internet newsletter.

You are seeing more people thinking more critically about the power of public services to transform society again.

Don’t forget if you find this useful, you will find “Public Spaces, Private Data: can we build a better internet?” at the RSA London on 21st October 2019, right up your street.