Lowry and Ebay turn it around

Ebay

When I left the hospital after my bleed on my brain (Subarachnoid haemorrhage). I tried to pick up where I left off in many things including ebay selling and got really ignited me when I found out that one of the sellers i was meant to send a pc to had given me negative feedback. That was ok but then ebay changed my 100% positive score to something like 75%. I tried to get them to change it in multiple ways but nothing worked. However have a talk with a friend who works at ebay/skype I was able to talk to someone who actually understood what i was saying.

It looks like it worked because I can’t seem to find the negative feedback and my general score on ebay is back to 100%.

I just sold my Sony Ereader for £100+ and there were 51 people watching the auction. While when I sold my phone just after I came out of hospital, I got all of 5 people watching it.

Not only that…

The Lowry

I booked tickets to see Malcolm Gladwell before I went into hospital (of course I never knew I was going to be in hospital) of course the day of Malcolm Gladwell was on the week I was lying in bed almost dying. I booked 5 tickets mainly for people at work. Anyway I missed it but my friend Emily did go even though I had the tickets (she bought a full ticket on the day).

Anyway I spoke to the Lowry box office afterwards and they said theres little they can do because the tickets were non-refundable. Anyhow I wrote to the Lowry and they sent me a letter back saying how sorry they were to hear about my bleed on the brain and here’s 5 tickets to any performance in the next year (as long as its not Saturday).

Amazing and Thanks to the Lowry

They didn’t have to do this but they did. How’s that for customer service?!

Ebay unfair to those in a Coma?

While I was in Hospital in a Coma, I dropped the ball on quite a few things including a couple of Ebay things I was selling. So I find out that the person I was selling a computer too didn’t get the computer, actually it was still in my room. But I had already cashed the Paypal transfer a while ago. So I had not sent the computer but I was going to, I bought a box for it and everything to go in the post, but had not gone through with the actual post part. Then that weekend the bleed on the brain happened and I was in hospital for 4 weeks.

This wouldn’t be a problem if the didn’t tarnish my perfect 100% reputation with a negative comment for something I had no control over. I’m not saying he was in the wrong, as far as he was concerned I had bagged the money and not answered any of my emails since. I guess I seemed like a scammer and he did the right thing asking ebay to return his money.

The problem I have is since returning to the real world, its not possible to appeal against the decision. Even with all the best intentions, nothing. I’ve tried contacting the buyer and now I’m looking for the ebay email address to appeal the decision. If I could just get through to someone, I could show them the caring bridge site which would also prove what I’m saying is the truth, Heck I even have a sick note if it goes that far.

Its not so much about the money, I’m happy to give the guy back his money, its about my reputation, 100% to 85.7%.

Here’s how it went from there end.

  • 05 Jun, 2010 at 14:48 eBay Customer Support has refunded the buyer and the case is closed. You must now reimburse eBay for this refund.
  • 05 Jun, 2010 at 14:45 The buyer has escalated the case to eBay Customer Support.
  • 04 Jun, 2010 at 06:18 You should have responded to the buyer.
  • 25 May, 2010 at 06:18 The buyer opened a case: Item not received

I finally found a email to contact ebay to contest the case.

Interested in buying my Sony Ereader?

Sony PRS505 vs Sony PRS600

After buying the Sony PRS 600, it made sense to sell the old one on Ebay. The new ereader is a better machine in everyway except contrast. As you can see in the photo above the one on the right (old one – PRS 505) is much better in its range of greyscale. The black is black and white very white. While the new one (PRS-600) isn’t so black and white. This means while reading the words are not as sharp. It would be picking up a nice modern hardback and comparing it to a used paperback. Both are perfectly readable but you can see the difference when put together. Obviously I’m not the only one to see this issue.

For me all the other features out way this issue, I’m still looking forward to writing the XSL to convert Tomboy Notes into Sony Notes and back. But if your interested in picking up my old one for cheap, head over to ebay soon.

Back from my Holiday in the midwest

Me and Birch geeking out

So I'm finally back from my holidays. You can tell your holiday is over when your back on the train going to work again. My Jetlag is pretty bad because I've been having really problems getting to sleep and staying a sleep. In my usual way, if I'm not able to sleep for a while, I will get up and do something. Do something last night was sorting out my Holiday photos on Flickr and locally on my network. Believe it or not I actually took over 800 photos and about 20 movies.

On the technology side, lots of the shots were done with my SPV M600 Cameraphone which actually kicks out some quite amazing quality pictures during the daytime. At night its not so good. My old Digital Camera the Nikon 3400 did a great job but I found it painful to pull it out of the case and select the right mode. My new purchase the Sanyo VPC-C6 starts up in a matter of seconds and delivered even better quality shots.

Yes I did finally buy the Sanyo VPC-C6 Camcorder/Camera. Its got a great 6meg pixel sensor but I've not quite worked out all the settings yet because i'm getting tons of blurry shots in low light. I also did buy the High Defination version of the camera but it doesn't quite work as expected. Its a long story…keeping it short. I bidded for the high def version on ebay.com and thought I was getting a great deal when I won an auction by circuit city returns (trading circuit) but 12 hours later found out it didn't actually record anything through this forum which linked to the one I won. Yeah you can imagine, I couldn't sleep without thinking about the nightmare which I had bought. I'm currently going through the process of getting my money back in return for the camera minus a restocking fee. This is my only ebay bad story to date however.

Some more highlights of my holiday include going clubbing in Minneapolis again. That place gets more and more european everytime I see it. The Trams are now working and people walk a lot when out and about. The No guns past this point signs are now gone from all the doors which is a good thing, and its honestly very green and beautiful during the summer. I also saw a different side of Milwaukee that I've seen before but I still don't like it as much as Minneapolis. Madison was also cool but I'm still not a big fan althought the people are super friendly compared to elsewhere. Being in De Forrest just outside of Madison was suprisingly nice and relaxing but I missed the inner city living which I'm use to very quickly. Chicago was cool and we hooked up with Sarahs Friend like most of the cities and towns we went to around the midwest. But I'm still not feeling Chicago compared to other cities. At first I thought it was its size and urban spawl but actually its something else because London is bigger. I think this picture maybe sums it up nicely. Another highlight was having icecream freshly made from Cold stone icecream in north Chicago. It was, I kid you not the best icecream I've ever had!

Comments [Comments]
Trackbacks [0]