Been using Tesco shopping service for about 7 years now?

I just read Jen's Groceries on demand post

Ever since the delivery guys mistakenly pressed our buzzer instead of the flat they needed, I’ve been intrigued with the idea of having groceries delivered. I had always thought such services were the domain of the physically challenged or wealthy.
Not that I need to whittle away at my scant reasons to leave the flat already, but I felt compelled to give the service a whirl. I have a Tesco ClubCard; I have a bank card. Tomorrow, I’ll have a kitchen full of groceries carried up two flights of stairs by cheerful delivery folk.

To be honest I love Tesco's Delivery service. The day I moved out of my parents house, I was getting Tesco to deliver my monthly shopping. It made sense, because having a 125cc scooter and a hectic lifestyle (college during the day and work in the cinema at night) there was no way I could find time to act like a zombie for a couple of hours, walking up and down the supermarket shelves. Then drag all the crap home without falling off my bike. Trust me I tried. It was painful. When I lived in Bromley, I use to drive over to Elmers End's 24 Hour Tesco at about 1am and do my shopping. A couple of times I could not carry it all and ended up going back and forth to get everything home. I hated it! So I opted to get everything delivered and would only pop into Tesco to get quick bits and bobs.

Even when me and Sarah got married and moved into our own place, the Tesco Delivery contunies. Sarah did spend a little bit of time getting use to stuff from this country by wondering around the local Tesco supermarket but in the end also opted for there online delivery. However now and then she will want to go shopping, for some unknown reason.

Shopping for me is just one of those life zapping things I could do without. I don't mind so much going and picking up a couple of things but any more than 10 items and I feel like my head will cave in. I think the problem lies with me working in Tesco for over a year while studying. I worked in the Tesco Cafe till they realised I was alergic to the cleaning material and moved me to check outs. On checks out I quickly made the move to night shift to better fit with my college hours. I mean at the time almost 7 pounds a hour to work from 10pm to 6am seemed like a good idea. I only had to work 2 days a week and earned enough to do all the stuff I wanted to do. But on the downside I learned to quickly hate the supermarkets bright lighting and depressive decor. Maybe its put me off for life? Sarah will tell any of you, I turn from a nice friendly guy into a moaning pain when I'm in a supermarket. Thank goodness for Tesco delivery.

I still remember when my manager was telling me about the new online shopping service which our store (Tesco Eastville, Bristol) was going to trial. I thought it was such a good idea and hoped to be the person picking the goods for the delivery but it was not to be. I also hoped it would be a huge hit and less people would come into the store. That obviously never happened. But it would certainly seem things have changed alot. At the time (maybe 1998) only Tesco was doing online home delivery. I think Watrose and Iceland followed a year later then Sainsburys. And to tell the truth Tesco's online offerings and service went from ok to great within a few years. They even offered a website and pocketpc application early on which I could browse on my ipaq. So I could look in the kitchen and simply add stuff without being tied to my desktop machine (didn't have a laptop or wifi at the time, only ipaq and gprs). And even now Tesco are doing little things to make the whole process even easier and enjoyable.

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At long last me and Sarah are back online

Demon internet

Well at long last Demon have hooked us up. I'm crossing my fingers that it will still be up tomorrow and the day after tomorrow. I only noticed when I got back in today and the ADSL light was not flashing any more. As before the 1meg connection was automaticly upgraded to 2meg and actually the upload speeds seem really good from Woolwich when compared to Beckenham.

I'm however waiting to see if Demon or BT will actually phone, email or even text me to say I can now finally use the broadband connection. Who wants to bet its going to be never…

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Project house moving almost complete but no ADSL

The project house moving is almost complete. Me and Sarah a little more decorating to do this week and next weekend and we should be pretty much done. However Demon or BT is not being very helpful about Broadband access. On the 15th November there was Broadband as Demon said there would be, then the next day it was gone! Now all I get is a ADSL sync error, indicating that there is no broadband at all. Yeah really sucky, and of course Demon blame BT and BT are not returning or answering any of my calls. So for a short period (hopefully) I have no Internet access at home.

However I just wanted to say, the Geekdinner this Thursday is still on. Nothing has changed, just because I dont reply to a email for a while does not mean I'm dead… Also my work place has started killing the process signtuare for GAIM, so I'm not on instant messenger much either right now. I have ways around it, but choose not to use them for now. Anyhow hope to see you all Thursday at the Hogs Head.

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Moving house at long last.

In less than 2 weeks, me and Sarah will have bought and moved into our first house. This has been one of the most stressful times I've ever experienced. But I still highly recommend Shared Ownership to first time buyers living and buying in England.

In total me and Sarah have spent roughly just over 2500 pounds in solicitors fees, house deposit, mortgage arrangements, etc to secure the house from viewing to exchanging contracts. Not bad if you consider stamp duty alone could have cost us 1500 pounds plus if the house was not in Woolwich. Our solicitors Barnes Morley were pretty good. There online transaction checker was good but slow to update, I dont think its really integrated into there way of working yet. But the emails back and forth were always answered quickly and fully at stupid times of the day (for me answering emails at 7-8am would be a nightmare come true). Even when we asked the most simple and basic questions, our solicitor totally understood and made it as clear as possible for us first time buyers.

So from Novemeber its goodbye leafy Beckenham and hello urban Woolwich. Some of the things to look forward to is the near future for Woolwich. The Woolwich Arsenal DLR which has started work already and is due to end in 2009 will provide a train link straight into Bank DLR/Tube station. Then we have the olympics in the east end of London in 2012 which will include the woolwich area. I think there's some river things planned for charlton and greewich which is the next areas along. And the last thing which is also going on is the Thames gateway scheme, which includes a bridge a little bit down the road in Thamesmead and a whole host of other projects.

So all together, theres quite a lot of things going on in the area and us buying a place there might have been a really good idea for the future.

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I’m feeling better thanks…

hope you feel well card

If you dont know I've been kidnapped by my blog just recently. But seriously I had a operation and was told to stay at home and away from people, air con, smoke, steam and extreme heat for at least 2 weeks. So i've been reading lots of blogs, while listening to tons of podcasts (including this amazing one by Paul Graham about Blogs, Opensource and the workplace, which I'm going to blog soon) and of course checking out some of the best iptv offerings. It was kind of ideal being off in bed with my laptop while Pop!tech was streamed live over last weekend. Anyhow thanks to everyone who emailed, im'ed and texted me. I'm fine just getting headaches now and then. Thanks for the Donuts World Service New media, me and Sarah enjoyed them and there going to last us about a week.

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World Service cuts run deep

I wrote a nice long piece about the worldservice language services closures and Arabic TV. But somewhere along the line it got deleted by myself. I really need to invest in some decent Blogging software because using a Bookmarklet is not good when your writing a long entry. Anyhow, I'm not going to repeat or remember the entry. Plus it was timed just after the press officially found out about the cuts, while this obvioulsy isnt. Here's the main points of the day.

  • Bulgarian, Croatian, Czech, Greek, Hungarian, Kazakh, Polish, Slovak, Slovene and Thai language services will end by March 2006
  • There will be more investment in developing New Media
  • Increased funding for global FM distribution
  • Extra marketing for the other 33 languages services
  • Modernising bureaus in priority markets
  • Further exploring of TV service partnerships within other languages and countries

And here's the front of BBC news at 1pm today.

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Blame it on July 7th?

Canary wharf in the fog

Saturday night after my friends party, I decided to popup to the Isle of dogs, where Canary Wharf and the other tall buildings of the docklands sit. I had my digital camera with me and decided it would be a great night to take some pictures of the warm but slightly cloudy night. The low bearing clouds have a interesting effect on the lights of tall buildings. So I was scooting around the complex taking pictures when about 40mins in, a dressed up security guard told me to stop shooting under some made up July 7 law. I instantly questioned this made up law and he was kind of thrown off guard with my questioning, so changed his tone and said I needed a permit to take pictures around there. Yep well it seems the July 7th attacks has the other Canary Wharf security so worried that they let me drive up and take pictures in the middle of a road and park my bike next to the security office. Seriously after talking to this jumped up security guard, I drove off to get a permit at 3am just to spite him. When I arrived at the security office, the managing security guard told me the dressed up security guard only controls one of the smaller buildings and I was allowed to take pictures of any of the buildings as long as I dont take pictures of the entrances and exits.
So the facts of the matter was this jumped and dressed up security guard got touchy that I took pictures of his building next to the DLR station and made up some crappy story to stop me from taking pictures. Yeah well he was lucky I was too tired to go back and tell him where to stick his story. To be very fair to the rest of the security guards throughout the complex, they were pleased to help me take the pictures and were all very accommodating.
Its just a shame the pictures were not as good as they could have been…

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The boiler room battle of the highstreet retailers

Boiler room

This is a aledged memo to Best Buy staff. Best buy is like PC World in the UK but much cheaper. Even if its not quite real (I certainly think it is) its not uncommon in retail. I remember working at Starbucks, Showcase Cinemas and a few other retailers and having very simular type advice from managers and head office memos. A little while ago Best Buy also got into trouble recently for this and this last year.
Enjoy the “secret to screw you” memo, the boiler room style. Don't forget to check out the comments too.

1) Introduce the PSP (product service plan) in your presentation. Do not wait till the end.

Ex.
Sales Associate: I understand your daughter is going off to college, and while she'll be away we offer a protection plan that will cover anything that goes wrong with her computer/laptop.
Customer: No, I'm not interested

SA: Well it's something that you really should look into. Because if anything were ever to go wrong with your daughters computer she would have to take it in to be repaired. To give you an estimate, we charged $60/hr to decide what is wrong with it and $80/hr to fix it not including additional parts that may be needed.

C: I really don't need that, doesn't the computer come with a warranty.

S: Well that's a good question. This computer comes with a 6 month warranty but does not cover parts. Know here is a side by side comparison of what we cover and what the manufacturer covers.( hand customer comparison sheet and fill it out in front of him/her).

C: Ok, but I'm really not interested I just want the computer.

S: Are you sure, because you are really passing up a great deal here, if something ever happens while your daughter is away she could have no computer for up to a month.

C:No, I'm sure.

*1*At this time make sure to sell at least 3 accessories and if it is a laptop make sure to offer a bundle deal and a Platinum PSP**

*2*Once you have successfully added at least 3 accessories to the sale take the customer to a mobile register away from the floor traffic.**

*3*Since you Have been unsuccessful selling the Service Plan, Have another associate go with you to “help you” ring up the sale.**

*4*The other associate will help you tag team the customer. The other associates job at this point is to point out how amazing the computer is and what a great deal it is. Once you scan the computer/laptop the Kiosk will ask you if the customer wants the Service Plan. The accompanying sales associate will say, “hey did 'Joe' tell you about the Service Plan that covers anything that may go wrong with your computer…?**

*5* If your accompanying associate is unable to get the Service Plan then you must say, “I'm sorry I'm new here and there seems to be something wrong with my kiosk, I'll be right back with my supervisor and he will be able to fix it.”**

*6* You return with your Supervisor, and now You, the accompanying associate and your supervisor Tag Team the Customer Once again until the Service Plan is accepted by the Customer.**

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Dont panic, london on alert once again…

Police on the streets
3 blasts on the tube and 1 on a bus, yes its certainly sounds like a copy cat of two thursdays ago (7/7). This time no one is hurt and someone has been arrested. Londoners react with the usual groan and not again. But then again, maybe its a chance to go home early? The war of terror is still a thought in the back of peoples minds. Lets hope tomorrow brings a better day…

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