Day: 14 April 2017

Rating people, reciprocity and more…

Black MIrror s3ep1

I also like Doc Searls have a problem with rating people.

I’ve hated rating people ever since I first encountered the practice. That was where everybody else does too: in school.

After all, rating people is what schools do, with tests and teachers’ evaluations. They do it because they need to sort students into castes. What’s school without a bell curve?

As John Taylor Gatto put it in the Seven Lesson Schoolteacher, the job of the educator in our industrialized education system is to teach these things, regardless of curricular aspirations or outcomes:

  1. confusion
  2. class position
  3. indifference
  4. emotional dependency
  5. intellectual dependency
  6. provisional self-esteem
  7. that you can’t hide

It’s no different in machine-run “social sharing” systems such as we get from Uber, Lyft and Airbnb. In all those systems we are asked to rate the people who share their cars and homes, and they are asked to rate us. The hidden agenda behind this practice is the same as the one Gatto describes above.

I use Uber now and then especilaly when outside of Manchester for work. I also have used Airbnb and of course host on Airbnb. I’m under no illusion how the rating system influences peoples opnions and behaviour too. Its meant to weed out bad behaviour but always seems to cause unintended consequences. I’m sure the people behind the scence have good intentions but fail to think about the law of unintended consequences.

To be clear I don’t have a problem with rating a piece of media or something non-human, for example I rate most of the media I watch. But rating a person feels a little hostile/weird. As the Black Mirror episode nosedive (s3ep1) clearly demostrates to great effect.

Recently I have been in a few Uber’s for other people (not sharing the fee) and its been interesting to see how people have rated each other. More interestingly is the social contract/mulipulation which spring into action. It starts with the driver stopping the journey and saying “I’m going to rate you 5 stars.” My friend then turns around and says they will do the same, and does. This is classic Law of Reciprocity as described in Influence.

As I tend to think about these things too much, I also find the loop holes in the system equally interesting.

On my holiday to Iceland, the host(s) moved me to another room and I went along with it because I was fed some line about helping them out. But actually there was something dodgy going on, as I met the Airbnb which was moving into my room I had booked.

I was peed off but not quite enough to want seek a refund, I wanted other people to be aware of this and my review explained exactly what happened.  Also brought this up with the hosts the day of this happening and private messaged them through Airbnb. My rating was fair I felt because it was unfair to lie to me about their motives, especially when I’d be very open with them. No rating system could really capture this.

The system is your review goes live once the other person also writes a review. Part of the review is rating out of 5 stars which is the bit which bugs me, because boiling down everything to 5 starts seems too simple.

Generally I only rub sholders with this stuff every once in a while. For example my Uber rating is 4.92 out 5 (partly because I don’t use Uber that much and treat the drivers like people not drivers, I talk to all the taxi drivers regardless). I’m also a superhost on Airbnb because I don’t take a lot of people and very careful who I host at my own place.

Due to these ratings I get a skewed view on each of these system. On uber I only get uber drivers which are rated 4.5 upwards (I hadn’t noticed till one of the drivers pointed it out to me a while ago). With Airbnb I have the luxury of being stricter with who I accept, partly because I don’t need to have guests all the time. However as a guest myself, things are different. Here are my 3 guest experiences

  1. (Japan) was so bad I stayed for 30mins and complained to Airbnb, getting my money back after a long back and forth with Airbnb & the host in question.
  2. (Portugal) was perfect
  3. (Iceland) was good till the end when the host lied and “double booked” the room (see the review here).

But this is about rating people…

Ratings are misleading and a horrible way to understand human complexity. They can be gamed and easily used to spread inequality. We play along unaware how we all contribute to this all.

Real shame about Siren…

It was slightly sad to see Siren a dating app where females get to browse profiles and ask questions of males in a safe enviornment; is no more.

Its a shame as it really was one of those dating apps I had hoped would gather the attention for good reason, bumble seemed to eclipse it for reasons I’m unsure it deserves. They certainly were blogging and saying all good things. I was just waiting for it to come to the UK and of course Android.

I especially liked this post about what a feminist app would look like.

Here at Siren, we like to consider ourselves feminists, and on the surface, it might be easy for us to claim to be a ‘feminist dating app.’ After all—we’re a tech company founded by fierce, empowered women of color, aimed at fostering intimacy and undermining the culture of objectification that runs through so many dating apps. But is this enough?

In light of current national and global political circumstances, we feel it is incumbent on us to declare that no, this isn’t enough. Feminism is an ongoing process, not a special club or a badge to wear with pride. So here are a few of the ways we are challenging ourselves to earn the title “feminist dating app,” and as always, we welcome your feedback on how we can better fulfill this mission.

Great words and I had planned on blogging about this much earlier in 2017, especially point 5.

MEN CAN BE FEMINISTS, TOO

We get it—all this talk about empowering women can be intimidating for men. Does our emphasis on the struggle for women’s liberation mean that we hate men, or respect them any less than our female, or nonbinary members?

On the contrary. We’ll be frank: men, we need you, too. There are conversations that will never catch on with the culture at large without male allies amplifying our voices, and let’s be honest—sometimes you guys are sexy as hell, to boot!

So if you are a man who dates women—or would like to—we’re glad you’re here, and we have created resources especially with you in mind.

Absoultely… Everything they said amplified and times it by Tony Porter

I imagined Siren was too early, but looking at the following story it seems VC and the startup culture were part of the problem? Its a crying shame but will keep an eye out on what they do next.

Another call for distributed online dating?