Airbnb: What should be declared upfront and is simply illegal

Shocking tweet about a Airbnb host which setup a IP camera in the visitor bedroom. It very much reminds me of the camera in Simple which was ultimately the downfall of the Manchester restaurant.

The whole thing is just wrong but to make things worst is Airbnb’s customer service (they call it customer experience) which seems to want to keep it all under-wraps. This is surely a criminal offence and suspended isn’t nearly enough!

Of course this isn’t the only case, heres another one.

Shocking stuff! Of course my Airbnb has no cameras, no listening devices and I don’t even have a Philips Hue light in the spare room. I was going to install the Google Home mini for the purpose of controlling the lights but decided it wasn’t going to work, as it refuses to stay local.

It does raise the question of what should be declared upfront on the site before the guest books.

XBMC used for in hotel system

XBMC?

I was in Amsterdam for the Quantified Self conference (blog post coming soon) and the whole conference was in a hotel called Casa 400. It was a good conference but what was strange was the TV in my hotel room which look familiar to me.

XBMC?

I swear it was XBMC underneath but unfortunately the functionality they could have enabled like Samba/NFS shares, DLNA, UPnP and heck Airplay were not available. If they were it would make for an amazing in room system on top of a already technically great hotel. Couldn’t knock there wifi deployment one bit, even with 4 devices using it all day…

XBMC?

The best and worst of Hotel Wifi

Lloyd hotel from the north view

Hotelchatter posted up a list of its best and worst wifi enabled hotels. Its mainly American centric but there is a international version here.

Number one in the international version is the Lloydhotel.

Amsterdam: Lloyd Hotel. Free WiFi. Worked so fast in this large hotel. So fast we downloaded an entire season of The Office on iTunes within two hours.

Even 2 years ago it was flipping fast and effect-less. Every 4 rooms shared a wireless point and there was more that enough through-out the rest of the hotel to get wireless outside, the lobby and beyond. I think the only place you don't get wireless is in the lifts. I also got upgraded to the D level penthouse on the weekend, so I'm a little bias generally towards a simply awesome hotel.

Since joining Backstage, I've spent a lot of time in hotels and always try to pick hotels with Free Wireless. Usually the problem I get is that the wireless is in the lobby not the rooms or its not actually free its pay wireless by someone like Tmobile, BT or much worst Eurospot. The other issue is that most hotels don't care or have no one who actually knows the difference. When trying to book a hotel in Newcastle I phoned up about 12 hotels and at one point had to describe the BT open zone, Tmobile logos over the phone because the reception couldn't tell the difference between free and pay wifi. No lie!

So yes the situation in the UK is pretty dire once you get out there. I'm certainly thinking about submitting some of the hotels I've been to on the international hotelchatter site. I remember a hotel I stayed in during my last trip to Manchester, it costs equivalent to 10p a minute for internet access through a wired connection (there were no bundles or offers available) I believe it was operated by swissport or europort. And thats the biggest problem, you can read the website and find it does have internet access but what kind is unknown by even the staff or management.

On the upside, GNER trains have wireless through-out the trains and although it costs about 10 pounds for 24hours, its certainly worth it for a 6 hour journey to Scotland. Recently I heard the Cloud have covered the City of London (business square mile) in rich wifi. I don't think its free but at 11.99 per month for unlimited (yes what does unlimited really mean) data its not a bad deal if your wanting wireless in the UK. The cloud has also been pretty good about inter-operating with BT and I think you can even interop with Tmobile hotspots. There's no douht where ever you go now in London at least, there is some kind of wireless and its usually operated by one of the big 3. Sometimes I do see Orange hotspots, but I can't seem to get Orange to just add it to my existing mobile bill.

Generally its all a big mess but soon I'm sure like the Marriot adverts I keep seeing, hotels will wise up and start highlighting the fact they have free wireless (although I'm sure it will just get added into the room bill).

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