Thoughts and ideas of a dyslexic designer/developer
I didn’t get Christmas Cards out this year but instead I thought I’d post up a global card for all my friends and family. (on Facebook) and (on Google+)
Happy Holidays to one and all…. See you in 2015!
Since I made werewolf cards way back when… I kept meaning to finish the set by ordering the rest of the pack.
Well finally after about a year, I ordered the rest and made them on Moo.com again. I got the feeling Moo might actually be phasing out their make your own feature, but thanks to Moo’s help and some URL hacking, I got it up again.
The complete pack splits down to two packs of…
So in any game each pack can hold roughly (based on 1 werewolf per 4-6 villagers) 40 villagers and a whole bunch of special roles. To be fair the biggest game I’ve ever moderated has been 48 people in BarCampBlackpool and that was insane. One pack should give plenty of scope for interesting games and fun times.
Some of you may ask, wheres the little girl? I say to hell with the little girl… (smile)
I know the art work on the cards isn’t beautiful or creative as other werewolf projects such as Leeds Werewolf master Martyn. But there small simple to understand and easily carry-able in my laptop bag.
My story started when ordering Christmas Cards from Hallmark.com. I looked at others like that flipping funky pigeon, but decided I would go with Hallmark because the quality of the cards seemed better and the website was slightly better arranged.
So I ordered all the cards for friends and families, relaxed knowing it was done and dusted.
Then I got my cards for my family in the post. Everything seemed great except my parents card had a major screw up on it. So bad was the screw up you couldn’t really read what was on the card at all. I had to go out and buy another one in a rush.
I complained to @Hallmark and @hallmarkuk on twitter (ah a good reason to have my twitter archive) and wrote them an email or two. Anyway I didn’t get much back till after new years. Nothing on twitter which is very poor, over a popular season like Christmas. I referenced the tweets in the email…
In the end I got a reply over email saying…
Dear Ian Forrester
Thank you for your emailUnfortunately we are unable to click on the following link. To assist you further can you please supply us with the order number given at the time of purchase. If you have a Hallmark account this can be found on the “order history” section or you can find this information on your Hallmark confirmation email.
We hope this is helpful
Kind regards
Hallmark customer service
Yes you heard it right… HallmarkUK couldn’t click on the Yfrog image link in twitter because why? To which I replied saying…
Description on twitter reads
“Bloody @hallmarkuk screwed up my parents xmas card! twitter.yfrog.com/esy2bbt... 🙁 didn’t look like that in previewRead more at http://twitter.yfrog.com/esy2bbtbj#GoQl2TmkDvAz5bdp.99“The picture is of the card I received at the end… (attached)Order Reference Number: POxxxxxxxxxxxxx
Dear Ian,
Thank you for your email, we appreciate you taking the time to advise us of this error. We have made the printing department aware of this mistake to avoid future errors.
I will process a full refund for that item for the value of £2.39.
Again I am sorry for any inconvenience this has caused and if you do have any further question please feel free to contact us.
Kind regards
I was frankly insulted and told them so. I also complained that there Twitter account was a total joke and some of my upset could have been defused with better engagement on twitter.
Last email I got from them was…
Dear Mr Forrester
Thankyou for your email. I am sorry to hear about the trouble you had and the inconvenience caused. My colleague Joel, has issued you a refund, unfortunately we are unable to reimburse any more money but as a gesture of goodwill and the trouble you encountered I can send a pack of sample cards for your use.
If you can forward me your address I shall get this out to you.
I have also passed on your details to our social media team to look into the trouble you had online with Twitter.
Thanking you and once again apologies for nay disappointment caused.
I thought this was a joke and I was insulted again because it wasn’t about the money… I found it odd that they needed my address once again?
I wrote this…
Poor show Hallmark! You call this customer service?Most of the online retailers would just refund me the whole amount as a show of faith 🙁Next time I’ll be taking my custom to the likes of Moo.com who know what customer service really meansYou should be able to get my address from the online system I used to order the cards, if you can’t do that……it would suggest you might not be the person to authorise a refund either?I’d suggest passing me on to someone who can do the refund or send me my “sorry we screwed up” orderI’ll look forward to hearing from the Social Media team.They should have been all over my tweets on the run up to ChristmasShameful 🙁
Totally random stuff! What the…?
Winnie the pooh record-able storybook (might be useful for perceptive media), 2 magnetic note pads, some odd blank book and stuffed toy which reads a book to you.
SERIOUSLY WTF! No seriously Hallmark, WTF?
All in a massive parcel and no usable cards or even a sorry card. I’m very surprised but not in a really good way. Nice of them to send me stuff and I am greatful (in a way) but WTF!!!!!! Really? I keep looking at it on my table and shouting WTF!!!!
I have no idea what they were thinking or what there trying to say? Its almost like they think I’m actually a young kid or maybe this is there way of trolling me? I just don’t get it and I have no idea what to say about it. But I know what some of the godchildren will be getting for there birthdays this year… 🙂
I warned @HallmarkUK but to be honest next time just send a card (its what you do!) and say how sorry you are! Simple!
This was one of those what the f*ck moments. Found on Kid666
There was a lot of Werewolf playing at BarCampLondon2 as one would expect. There was also some talk of starting a Flickr group with CC licences. These could then be printed to Moo cards.
While I know some people want to do illustrated or CGI graphics I dont have any of those skills. I do however have a lot of imagination. In that spirit I decided some of our favourite British web-tech celebrities should be turned into Werewolf cards. My suggestions are:
- Werewolves
- Jeremy Keith
- Andy Budd
- Tom Coates
- Seer
- Mark Norm Francis
- Villagers
- Simon Willison
- Ian Forrestor
Who else should be on there where? And does anyone have the photoshop skills to make this happen? Write me!
I would do it this way.
Found via Ben Hammersley's blog
Moo.com's Flickr Minicards service has launched and lordy is it good. Get up to a 100 of your Flickr images on the front of business cards, for $20? 10 free for all Flickr Pro users?
Free did you say? Yes and you know what its better that free? Free delivery to the UK too. I've already ordered my cards and if there any good I might just go for a 100. I've been looking for something different to my normal BBC business card for a while now. Oh they have a Flickr pool if your interested in seeing more.