Exploiting technology or exploited by technology?

Mobile payments

In my Public Service Internet monthly newsletter (Oct 2019) I wrote brief bit about the curious tale.

Exploiting technology or exploited by technology?
https://www.ft.com/content/e8a177d4-dfae-11e9-9743-db5a370481bc
ian thinks: curious tale, but it does raise a question about digital access and backups. Least we forget about power and when things go technically wrong.

The FT puts things behind the paywall, so here’s a copy I made on wallabag.

Its a number of mistakes which leads to £476.50 fine and a wrongful conviction. This made me reflect on my own usage..

I personally don’t use my phone to pay for things and like the idea of the Curve card because although the mobile app is useful, it can be used without my phone. I do have a card attached to my phone but never use it.

When using mobile tickets for flights and planes, I put them into google drive meaning if my phone is dead, broken or stolen I can still get the tickets with my other devices or another persons device. For this reason I avoid all apps which only display the ticket in side of it. For example the trainline app’s eticket isn’t ideal, hence why I tend to get paper tickets still. When travelling via a plane, I find most of the airlines have a copy you can get via PDF with the 3D barcode included. This goes straight into Gdrive and synced with dropbox on all my systems.
This is also why I prefer services which work offline because mobile/wifi access can be patchy and I don’t want to be reliant on network access to get into my password store or for the 2nd factor. Google maps offline has been a massive help in the past and I haven’t had a bill like I got in America in over 10 years. Shame it doesn’t sync the offline maps to my other devices

I always tend to carry around a battery pack and have a stash of cables in my laptop bag and try and keep the phone charged enough. Especially when going somewhere for a while. Everyone use to follow the ABCs (always be charging) but we all know that’d not great for lithium ion batteries.

Seems a lot to think about but so far its served me well…

Author: Ianforrester

Senior firestarter at BBC R&D, emergent technology expert and serial social geek event organiser.

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