The dyslexic success which is IKEA

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It was Zoe who pointed me at the secret taxonomy behind IKEA’s product names. I always knew there was something behind the product names but had no idea it was all the idea of a dyslexic man thinking about the world and where things fit within it.

Bookcases are named after professional occupations (Expedit means shop keeper) or boys’ names (The bestselling Billy bookcase is named after IKEA employee Billy Likjedhal). Outdoor furniture is named after Scandinavian islands (Äpplarö an island in the Stockholm archipelago and Västerön is in Aaland). Rugs are named after cities and towns in Denmark or Sweden (Ådum, Stockholm, Silkeborg), while bed sheets, comforters and pillowcases are named after flowers and plants. (Häxört or circaea lutetian is an herb in the primrose family).

The rules for naming were devised by IKEA’s founder Ingvar Kamprad, who struggled with dyslexia and had trouble remembering the order of numbers in item codes.

This lead me to find out more about Ingvar who I knew had a checkered background, especially with the Nazis.

I didn’t know he was dyslexic but this strikes such a cord.

One day, it is reported that Ingvar Kamprad overheard one his draughtsman (a kind of designer or engineer) named Gillis Lundgren. The man had difficulties fitting a table into a transport. After many unsuccessful trials he shouted out loud: “Oh God! Let’s pull off the legs and put them underneath!” Ingvar Kamprad understood that his employee was correct in his assessment of the situation. Moreover Kamprad understood the potential of this remark.

Soon afterwards IKEA introduced new product lines of furniture which were designed to be sold unassembled. In this way the cost for manufacturing (no more assembly) and logistics (standard transport costs due to optimized measures) could be reduced significantly.

Great insight, which started a great business… Should have known

 

Author: Ianforrester

Senior firestarter at BBC R&D, emergent technology expert and serial social geek event organiser. Can be found at cubicgarden@mas.to, cubicgarden@twit.social and cubicgarden@blacktwitter.io