Data portability and uber

With all the recent stories about the already dubious (or maybe  devious would be more fitting) Uber. Even I am starting to question how much I can really ignore, especially the God mode (yes I was aware via friends but balancing out how much benefit it brought to myself)

Helen Keegan reminds me of what I have been ignoring (I added the links by the way)…

How about throwing their dodgy off-shore tax dealings and encouraging sub-prime loans to drivers for a shiny new car without guaranteeing any work or taking any responsibility? Or maybe the lack of insurance and vetting of drivers? I’m sure there’s a bunch of other things too. And they’re not the only big tech company behaving like this mind.

Shes right, theres a lot of black marks. To be fair it was Mr Sparks which highlighted the attitude as it was being trialled in Manchester. However if you don’t like what Uber is doing, best look at what most of the silicon valley tech companies are doing. Ok so say I wanted to leave because I am sick to the back teeth of what their CEO is doing (I left Godaddy for this reason to be fair) what happens now?

Uber Lux in Amsterdam

Delete the app fine, but what about the account, data deletion and where next? I have to start again at Hailo? Why can’t I take my  reputation with me?

Theres no way to kill the account in the app, so people have asked them to kill the account. Maybe you can trust, Uber will delete the data (haven’t looked at the Eula recently to see their policy around this).

Unless specified otherwise in this Privacy and Cookie Policy, we will retain your information until you cancel your Uber account, or until your Uber account has been inactive for a year. If you wish to cancel your Uber account or request that we no longer use your information to provide you services, please contact us at support@uber.com. Upon expiry of the one year period of inactivity, we will alert you and give you two weeks to re-activate your Uber account or retrieve any personal information you want to keep. After deletion of your account we will anonymize your data, unless these data are necessary to comply with a legal obligation or resolve disputes.

Ideally you should be able to take you’re trip data and give it to another company. Dataportability please! I’ve been in a similar position before. At the same time it should shutdown the account.

My only hope is Uber upped the game of the other taxi companies out there…

Don’t be Evil Uber indeed…!

Author: Ianforrester

Senior firestarter at BBC R&D, emergent technology expert and serial social geek event organiser.

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