Airbnb’s extenuating circumstances policy

airbnb and the coronavirus

As the coronavirus contuses to cause large disruptions across the world. I now have more of a answer to my airbnb question, should i have hosted a chinese person in my airbnb?

Come in a bit late is Airbnb’s extenuating circumstances policy.

What does this policy mean?

Eligible reservations can be cancelled without charges, including:

  • Guests who are travelling to or from severely affected areas (for a list of areas affected and covered by this policy, check below)
  • Hosts who are hosting in or welcoming guests from severely affected areas (for a list of areas affected and covered by this policy, check below)
  • Anyone who can’t complete their trip due to official travel restrictions, medical or disease control duties, flight or ground transport cancellation initiated by the provider due to COVID-19, or suspected or confirmed cases of COVID-19

What happens when a reservation that falls under our extenuating circumstances policy is cancelled?

  • The guest will receive a full refund (including any fees)

  • Hosts won’t incur any cancellation fees

  • Airbnb will refund all fees

  • Hosts can accept new reservations for those dates

  • Superhost status will not be affected

Well at least we are now clear… I guess? However I certainly expect a lot of prejudice behavior coming from the policy change. How would anyone know any difference to be honest?

Author: Ianforrester

Founder and firestarter of cubicgarden ltd. Emergent technology expert, public service supporter, defender of human scale flourishing, city dweller, European at heart  and social geek event organiser. Captivated by the digital legacy, future of dating, human data interaction, self-hosing, personal data, open-source, house music, neurodiversity thinking, kindness and  collaborative futures for all. Can be found at cubicgarden@mas.to, cubicgarden@twit.social and cubicgarden@blacktwitter.io