Google maps you have a speech problem

Google Maps

I love google maps but it has a problem.

I use it as a GPS when travelling around on my scooter, which means I don’t have a screen in front of me. Instead I’m reliant on the audio output to tell me where to go and when. I imagine for most people this sounds kind of crazy because they want to see the map and directions, but when it works it really works well. It says before the turning and then again just at the point of the turn. Pretty much once you get use to it, its just great and I find it weird sitting in peoples cars when they are not listening to the voice.

However there is a bug/problem.

I use to think it was just my Nexus 5X but its happened with my Google Pixel2 making it clear its a google maps issue.

Every once in a while, google maps stops talking and leaves you with silence.  This seems to be solved with a restart, which is hardly great when driving along. I imagine most users tend to have the display and don’t care too much about the voice. But if you are reliant on it, when it suddenly goes quiet you start to wonder. Worst thing about it is Google maps doesn’t say anything when you don’t need to take a turn. Meaning if you are going down a motorway you have to assume everything is fine.

Google maps fail

This is what happened as I drove down the M6 towards London not Bristol on Monday afternoon, wondering when the M5 turn off was coming. Now to be fair I was on the right motorway but when I came across the M6 toll road, I took it and that led me towards London.

M6 toll
Taking the M6 Toll road
M5 from Birmingham
The M5 I should have took

Google maps said nothing, so I just kept going expecting something over the headset when the turning came. To make things even more difficult I had my pixel 2 phone locked in the scooter charging, meaning I couldn’t see the phone unless I pulled over and turned off the engine. Once again not ideal.

Ok this example is quite extreme (but it happened) and you could say I should have been aware but I honestly didn’t see a sign for the M5 south. Its likely I wouldn’t as I took the M6 toll road.

Google maps has a speech problem and I’m not the only one who has experienced this.

Anyone else?

Author: Ianforrester

Senior firestarter at BBC R&D, emergent technology expert and serial social geek event organiser.

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