I have had quite a few issues eating out in the past with my allergies. But even I was shocked when visiting Leaf in Manchester for a second degree dinner.
As usual I told the server about my allergies, she stopped me and said the manager needs to take my order separately. I got use to this, so didn’t think much of it. When the manager came, she was carrying a allergy sheet for the food which is what I was expecting. But she also had a form which I needed to sign!
Yes if I wanted to eat at Leaf, I would have to sign the document to free Leaf of any responsibility of any allergic reaction I might have! The manager explained multiple times certain foods are from external suppliers and can’t be guaranteed as nut free; regardless of me saying trace is fine; she wasn’t going let me order unless I signed.
As usual, I actually read the declaration/wavier, which at the time seemed more like a disclaimer. But it was written to resolve Leaf of any responsibility in the unlikely chance I have an allergic reaction, end up in hospital or even die. As I signed it half knowing this can not be enforceable and part of me loving to see this as a court case in the UK. I signed it with a Red pen, which I remember being a issue with contracts.
I ordered the Chorizo in Redwine sauce as a starter which based on the allergy menu contained nuts (It was just Chorizo, Redwine some herbs!). My main was basically steak with veg and little potatoes with no potential nuts. The cheese cake also no nuts or coconut. So I was fine! No allergic reaction.
Next day I spoke to a few people. Some said I was being discriminated against and wondered if they would get people who are physically disabled to sign something just encase? Vivid lounge staff pretty much all laughed about the whole thing, suggesting they might do the same just for me alone.
Regardless I thought it was all ridiculous and I wondered if this was worst or better than being turned away from Home Sweet Home ages ago? I understand there are people with far worst allergies but signing something to cover the restaurant’s ass is just shocking! It really didn’t fill me with any trust of what is going on back in the kitchen, to be honest. As long as you are told especially by the manager, that should be enough. I get accidents do happen but this feels so wrong and left a horrible taste in my mouth (pun intended!).
I was willing to get up and leave but as everyone had ordered, but its unlikely I’ll be back…
