Oh Plex, why oh why?

XBMC media centre

I know the picture above isn’t Plex but rather XBMC/KODI but this shot sums up how I feel about Plex right now.

I have been using Plex server quite a bit and decided that I would snap up a lifetime PlexPlus pass a while ago. So I was pretty peed when they updated their policy around data collection. From Plex’s Highlights of what is changing:

Upcoming features and services involving third-party and ad-supported content will require Plex to collect and, in some cases, share information about the third-party content you are streaming. For clarity, third-party content is content that we deliver or stream to you that is not contained in your personal media library.

Ok thats annoying for me but not too much of pain as I don’t really use the Plex addons/plugins. I know others are more upset about this.

In order to understand the usage across the Plex ecosystem and how we need to improve, Plex will continue to collect usage statistics, such as device type, duration, bit rate, media format, resolution, and media type (music, photos, videos, etc.). We will no longer allow the option to opt out of this statistics collection. Again, we will not collect any information that identifies libraries, files, file names, and/or the specific content stored on your privately hosted Plex Media Servers. The only exception to this is when, and only to the extent, you use Plex with third-party services such as Sonos, Alexa, webhooks, and Last.fm.

We will no longer allow (including paid lifetime!) users to opt-out! Also usually when you get something like this, its anonymous data collection. I know later its makes it sound like anonymous but it never actually says this. I still need to read through the privacy policy in full again. But this feels like it might break a EU data law and for sure the ones coming soon. (Plex is based in Delware & Switzerland)

To be fair I’ve had a task to try out Emby for a long while, but this begs the question of what happens to my Plex pass and why don’t Plex share collected data with us? Luckily plex data portability isn’t such a pain. Also its another reason why most of my media consumption is through Kodi not Plex.

Author: Ianforrester

Senior firestarter at BBC R&D, emergent technology expert and serial social geek event organiser.