Alton towers have finally came back with the results of the tragic alton towers smiler crash in June 2015.
Human error caused the Alton Towers rollercoaster crash in June that seriously injured five people, the Staffordshire theme park has said. Two women – Victoria Balch and Leah Washington – had legs amputated after the Smiler ride hit an empty carriage on 2 June.
seriously injured five people, the Staffordshire theme park has said. Two women – Victoria Balch and Leah Washington – had legs amputated after the Smiler ride hit an empty carriage on 2 June.
Staff misunderstood a shutdown message and wrongly restarted the ride, an investigation by the park confirmed. No technical or mechanical issues were found with the ride itself. The ride, which has been closed since the crash, will reopen next year with improved safety measures.
“A ride shutdown message was misunderstood by staff at the ride,” an Alton Towers spokeswoman said. “This led to a decision to manually restart the ride, overriding the control system without appropriate safety protocols being followed correctly.”
Staff misunderstood a shutdown message and wrongly restarted the ride, an investigation by the park confirmed. No technical or mechanical issues were found with the ride itself. The ride, which has been closed since the crash, will reopen next year with improved safety measures.
“A ride shutdown message was misunderstood by staff at the ride,” an Alton Towers spokeswoman said. “This led to a decision to manually restart the ride, overriding the control system without appropriate safety protocols being followed correctly.”
Human error… The kind from poorly paid late teenage-mid 20s people. Its hardly surprising as the chances of technical malfunction was always super low. The fact it was reset also explains why the failsafe didn’t do what its meant to do.
Humans are sadly the weak link, especially unmotivated, over worked and under paid staff.. I hope they start paying the staff better before the Smiler reopens next year.
“The investigation also identified areas where protocols and the training of employees should be improved. There were found to be no technical or mechanical problems with the ride itself.”
It added that Alton Towers had introduced a number of new safety measures across all its multi-car rollercoasters since the accident. When the Smiler reopens, it will include new safety measures including additional CCTV cameras and an enhanced safety process requiring a senior member of staff to authorise the manual overrides that caused the Smiler crash.
Maybe its time to use that years pass.