Immediate Action Required! Your SpiderOak One account will be canceled?

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I received an email the other day. It looked like a classic phishing attack, except there was no link to fix the problem…

Your account is in violation of our terms of service

Hello. This is ************* from SpiderOak’s support team. I’m writing to inform you that your account is in violation of our Terms of Service immediate action is needed on your part.

Because of the amount of data stored in your account or the type of data you are storing, your account is negatively affecting the accounts of other SpiderOak users. Because of this it will be necessary to close your current account.

We realize this is sudden and we want to do what we can to help you.
We have two options to offer to help you move forward:

1. A 5 TB account at the same price as your existing account. If you choose this option a member of our support team will help you set up a new account, transfer your billing information, and place the new account on a 5 TB plan at the correct price.

2. Cancellation and a full refund of your most recent payment. If you choose this option our support team will set up a refund as soon as we hear from you.

If we don’t hear from you by the end of this week we will lock your account while retaining your data for a grace period of 14 days. At the end of the grace period if we still have not heard back from you your account will be canceled.

You can contact us by replying to this email, or by writing to support@spideroak.com. Please contact us as soon as possible so we can help you move to one of the options I mentioned.

Thanks,
**************
Customer Success

The first thing I did was check my account directly and then replied with this…

Hello ************* and support

To check this isn’t a phishing attack can you tell me the name of the device and how much data is currently stored?

I’m keen to resolve this but it strikes as a phishing attack.

It felt like a phishing attack and since I have seen a bunch of new data dumps, you could hardly blame me.

But once I could verify everything I suggested removing some of my older computer backups after seeing this. This fell on deaf ears.

Unfortunately that isn’t an option. Your account has been using excessive resources, which has caused issues for a number of other users on the same server cluster as you. Because of the No Knowledge nature of our product we can’t tell you exactly what is causing the issue. I’m sorry that I don’t have more details for you.

The two options I can offer you are moving to a new 5 TB account (at your current payment price, normally it is a $320 / year plan) or cancellation and a refund. You won’t be able to keep your current account.

Spideroak account

Note in option 1,  if I pay more money I could still upload the same files to Spideroak!!! Something is fishy here. Either theres a problem with my files or not. I get the zero-knowledge issue but something doesn’t add up.

Frankly I’m pretty peed off about this all. I’m not the only one either, a few searches later I found others who have had similar emails.

Spideroak a while ago stopped their unlimited option and it feels like this the nail in the coffin by removing all the unlimited users?!

I guess its been a good but I have been thinking about switching since Spideroak is American based, the change to the warranty canary and finally something which has always bugged me – No two factor auth!

Suggestions for places to store my backup data which is also zero-knowledge or I could client side encrypt it before uploading if needed.

A workspace with such a view?

IMAG3085
Imagine if you’re workplace had such a view…

The blog I wrote about my Airbnb hosting experience to date seems to have gotten quite a bit of interest.

A few friends have decided it might be for them but I also received a email about vrumi from Claire. Vrumi is different from places like Zipcube because its tackling the long tale of usually forgotten spaces; spaces like my own living room!

Could my flat be the perfect place workspace during the day?

London is full of rooms that lie empty during the day because their usual inhabitants are out at work, away at university, or have left home altogether. There are all sorts of spare rooms – box rooms, underused dining rooms and sitting rooms – gathering dust. And there are rooms that were designed for a specific purpose – a home gym or music room, for example – which don’t get the use they might.

What if all this empty space, in a city in which property is at a frankly eye-watering premium, could be put to work? And why stop at London?

Its basically Airbnb for workspaces and is about to include Manchester.

Sunset over Manchester

I like the idea and think its a good one but not quite for me personally. Don’t get me wrong I know quite a few people who have been inspired by sitting in my flat looking out the windows. A few of my Airbnb guests have sat and marvelled at the view, while others have felt inspired enough to get a ton of work done. Heck when the Tesco delivery people come, they always say something about what an amazing view.

But I have a small flat and its really made up for me. If I was in something slightly bigger, I might have considered it. I wouldn’t be surprised if the vrumi grows and grows with the price of space going up, the nature of work changing and coffee shop culture clashes a real thing. It looks like you can rent a space cheaper than places like ziferblat, and likely have a better experience?

New mix: Into the outer space

Into the outer space mix by Cubicgarden on Mixcloud

Just uploaded my latest pacemaker device mix, the into the outer space mix.

The whole mix is space themed and has a narrative running through it. Most of the tunes have a space flight theme.

Enjoy!

Liftoff Space Shuttle Discovery

  1. Dark side of the Moon – Ernesto vs Bastian
  2. Orbion (Max Graham vs Protoculture Remix) – Armin Van Buuren
  3. From the Earth (Breakfast remix) – Andrew Bayer
  4. Rewind (Mikkas Remix) – Emma Hewitt
  5. Airforce One (igor S mix) – igor s
  6. F16 – Simon Patterson
  7. Intruder – Armin vs MIKE
  8. Tomorrow 2006 (Jamx and De Leo) – Dumonde
  9. Stellar – Driftwood
  10. Everythings been written – 8 Wonders
  11. Dark side of the sun – Rory Gallagher
  12. The Legacy (club mix) – Push
  13. Hole in the sky (Arctic moon remix) – Tonny Nesse
  14. Higher State – Above and Beyond
  15. Constellation (John O’Callaghan Remix) – Thomas Bronzwaer
  16. 3rd Earth (heart beat remix) – Solarstone vs Scott Bond
  17. Airwave (21st Century mix) – Rank 1

Get involved in Mozfest 2015!

Mozfest 2014

Mozfest, oh Mozilla…!

Get involved in Mozfest 2015 – Proposals!

Last year we put out a call for participation but this year we have been so distracted with the changes, summer and other stuff, that we haven’t blogged or tweeted about the call for 2015’s mozfest! (our bad)

Our focus this year is around civic, community and social sustainable practice. We will explore the tension between the public and private in our creation the connected library. Its going to be quite different from last years focus on data ethics, but don’t worry its there in part.

In addition Mozilla are keen to see sessions that explore: 
  • Privacy and the web
  • Ethics of the web
  • Web literacy
  • Economy of the web
  • Inclusion and the web
  • Environment and the web
  • Future web now
  • Place and the web

So if you can please please read this blog post and then fill in the call for participation before it closes on Monday 31st August (I know I know! at least its BST+8) If you need more time, please please get in touch with me on twitter or email,ASAP…


This year things have changed, quite a bit. This year we are much more deeply involved and actually took part in a mozretreat in deepest darkest Fife, Scotland.

In the little Scottish fishing village of Anstruther, at the edge of nowhere, 40 community facilitators met to think about the future of Mozfest.

The upshot is a slightly changed Mozfest, which is no bad thing after 5 years of doing what it does well. Many people thoughts and ideas were squeezed into the retreat and the result was a slightly changed programme thoughts for the future.

Mozfest has always had a participatory community focus but there was a feeling things had gotten a little fragmented with people going to one track and not really checking out other things going on the floor above and beyond. Is there a way to have both the community participatory focus and something which encourages people to explore? So things have changed,  what exactly is complex  but luckly I don’t need to because Michelle has done this in her blog post.

Mozfest is a collection of participatory experiences.

As organizers, we set a framework for others to design and host these experiences. This builds on a set of learning principles as well as elements that can be combined to make the overall Mozfest program.

The main program elements are:

  • Session (an experience or activity)

  • Pathway (a series of sessions)

  • Space (a series of pathways)

So last year we were space wranglers and build a couple of spaces for people to experience and learn in (the framework). We also pulled together sessions and thought about how they connect and build on each other (aka we were doing the pathway role without realising it)

What are pathways, besides a series of sessions strung together? Well Michelle outlines the idea fully in another blog post. Basically pathways are like the lines on a train maps with interchanges to take a different route to the same goal.

Its going to be one heck of mission working this all out but frankly BarCamp and Mozfest shouldn’t really work but they do, extremely well!

 

Yum Yum – Sheer Kitchen and Gravity Chair

Sheer kitchen

If I was building a new house, this would be in it.

The most gorgeous use of design and space for a kitchen I've ever seen. It seems as people get older, they want bigger rooms for everything – the kitchen is no exception. I see beautiful kitchen showrooms all the time but in reality, the space in my home and many others is limited. The Sheer Kitchen addresses those issues by becoming the centerpiece, the light source and the utilitarian work top all in one.

And the Stokke Gravity Balans Chair

Stokke gravity chair

The Stokke Gravity balans chair is the first chair of its kind to simulate zero gravity in multiple seating positions. Although technically, gravity is still there, the design uses your own weight as a counter balance making it feel as if your're floating in the chair – whether upright to get some work done or reclined for a quick nap.

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