Alton towers and social distancing?

On Sunday I went to Alton Towers as the park was open from 10am – 8pm (this is normal hours in Europe for most theme parks). Part of me wishes I didn’t bother, but as the UK is on the brink of another national lockdown I decided to drive there and back. Its not the first time I’ve done it and this time at least it wasn’t pouring with rain.

As I drove in to the car park I could see the huge long queue to enter with social distancing. I think the monorail was closed because of social distancing too. After 40mins, a bag check, temperature gun check and a check of my eticket I was in.

First stop the Smiler. This is when I spotted the sign about single riders. There will be no single rider queue due to social distancing guidelines join the main queue. I knew then it was going to suck…

Social distance markers in Alton Towers

Standing in the queue, which was extended up and around the top ridge of the Smiler compound. You could see markers on the ground of where you are meant to stand. Problem is most people were not standing on them no matter how much Alton Towers staff shout over the loud speaker system. Heck they even called out a few people and it made no noticeable difference.

One of the biggest problem with the Smiler queue is it exists underneath the ride structure and its setup to be like a maze for mice. Of course this isn’t good for social distancing at all. You could see there were obvious gaps to allow distance between the fences but people just took it as they were 2 meters from the people in front and back and that was enough.

The Smiler queuing system

I got on the ride twice and I’ll be honest twice I had to glare at the people following me to back off. I really should have worn my mask, which you only need to wear when entering the station. I honestly didn’t feel that safe while queuing. Of course all this queuing means you are in close contact with people for a long time. A hour each time for the Smiler.

The Smiler train has 4 rows of 4 seats (16 riders), I shared a row with a couple the first time (there was a seat between us) then had a whole row to myself the second time. You can easily see why queues were so long.

With two rides I looked around and saw the horribly long lines for food so decided to head over to Nemesis and Galactica (I didn’t bother going to Rita or 13). The queue for the cable cart was 60mins (Imagine it would be 1 household per cart), so I walked over. Nemesis had a queue time of 55mins and they had opened the line up to include the extended line right up in the field, last time I been up there was back in 1999! Usually Nemesis’ queue is no more than 5-10mins. The bunch of men/lads/idiots behind me stood within 0.5-1 meter. I did tell them to back off and they made stupid faces and silly noises. I couldn’t be bothered so popped my headphones on, pretty much ignored them. On the ride I had a whole row to myself again. No wonder it was such a long wait. For all that waiting, Galactica was only 30mins wait which isn’t that far off the last time I was in Alton Towers. I did share the row with another couple like the Smiler.

The killer for me was Wicker man which I have never been on and finally got the chance but there was one hell of a time cost. Almost 2 hours of queuing in to be fair a socially distance observing line. The line was moving so slowly, most people had given up standing and were sitting around. It was dire, make no mistake. After listening to 2 hours of the Guilty Feminist’s audiobook I finally got on the ride and it was clear why things were so slow. Each row had 2 seats and they were seating every other row. Meaning a maximum of 12 riders per turn, not the usual 24.

By the time I got my ride on Wicker man I decided I was fed-up and close enough to the entrance to drive home before the sunset and I didn’t fancy  driving at night through country lanes.

I’ll be frank Alton Towers is a horrible place to be during a pandemic, I felt a lot safer going to Blackpool Pleasure beach. The staff seemed a lot more knowledgeable, gels (for example there was no gel in the line for the smiler over 2 hours) and cleaning was a lot more visible.

I’m not the only one who had worries about Alton Towers.

Maybe I’ll revisit next year out of season…

VR on a rollercoaster

Galactica_Logo_Alton_Towers

Alton Towers seems to be refitting Air with Virtual Reality glasses and calling it Galactica?

Alton Towers is to open what it claims is the world’s first rollercoaster that combines a physical ride with virtual reality, giving passengers a “customised journey into space” via headsets that use groundbreaking technology.

The ride, called Galactica, will launch in April and is the first major new ride at the Staffordshire theme park since 16 people were injured, including five seriously, in a rollercoaster crash last June.

Its a nice idea but I’m still unsure if this warrants a yearly pass. I mean I like Air but adding VR doesn’t really justify the yearly price?

I feel if they had added another coaster I might have been more interested but right now, it feels like a compromise. Heck if they had added VR to one time Th13teen, that would have made more sense.

Guess my Alton Towers pass still sits waiting for me to pick it up.

Alton towers smiler crash result

Alton Towers in 2015

Alton towers have finally came back with the results of the tragic alton towers smiler crash in June 2015.

Human error caused the Alton Towers rollercoaster crash in June that seriously injured five people, the Staffordshire theme park has said. Two women – Victoria Balch and Leah Washington – had legs amputated after the Smiler ride hit an empty carriage on 2 June.

seriously injured five people, the Staffordshire theme park has said. Two women – Victoria Balch and Leah Washington – had legs amputated after the Smiler ride hit an empty carriage on 2 June.

Staff misunderstood a shutdown message and wrongly restarted the ride, an investigation by the park confirmed. No technical or mechanical issues were found with the ride itself. The ride, which has been closed since the crash, will reopen next year with improved safety measures.

“A ride shutdown message was misunderstood by staff at the ride,” an Alton Towers spokeswoman said. “This led to a decision to manually restart the ride, overriding the control system without appropriate safety protocols being followed correctly.”

Staff misunderstood a shutdown message and wrongly restarted the ride, an investigation by the park confirmed. No technical or mechanical issues were found with the ride itself. The ride, which has been closed since the crash, will reopen next year with improved safety measures.

“A ride shutdown message was misunderstood by staff at the ride,” an Alton Towers spokeswoman said. “This led to a decision to manually restart the ride, overriding the control system without appropriate safety protocols being followed correctly.”

Human error… The kind from poorly paid late teenage-mid 20s people. Its hardly surprising as the chances of technical malfunction was always super low. The fact it was reset also explains why the failsafe didn’t do what its meant to do.

Humans are sadly the weak link, especially unmotivated, over worked and under paid staff.. I hope they start paying the staff better before the Smiler reopens next year.

“The investigation also identified areas where protocols and the training of employees should be improved. There were found to be no technical or mechanical problems with the ride itself.”

It added that Alton Towers had introduced a number of new safety measures across all its multi-car rollercoasters since the accident. When the Smiler reopens, it will include new safety measures including additional CCTV cameras and an enhanced safety process requiring a senior member of staff to authorise the manual overrides that caused the Smiler crash.

Maybe its time to use that years pass.

To Alton Towers or not to Alton Towers

https://twitter.com/cubicgarden/status/581508394433048577

I have owned a yearly pass for Alton Towers and Thorpe Park theme parks in the UK for a few years now. Its been well used over the last few years. The last time I went was in late March before going to Tokyo.

Soon after I got back, the smiler crashed and everybody and their mum pointed me at the news. Its pretty shocking and it does make you think but to be fair Rollercoasters are not meant to crash in this kind of way.

I did pay for another years pass before this all happened but haven’t picked it up yet (it becomes active once you go to a theme park and use it). I’m not quite sure how I feel about picking up my yearly pass especially since the smiler is still closed and looks to never be back…?

The years pass doesn’t start till I pick it up but I wonder how Alton Towers will react if I decided I wanted my money back?

In reflection, the Japanese way of triple checking everything before letting the train leave the station, is quite sobering to read and think  about. My reaction in light of the smiler accident is slightly changed.

  • Will I be back at Alton Towers at some point? Yes
  • Will I ride the smiler again? Yes but it looks unlikely it will survive
  • Am I upset with the way Alton Towers have handled this whole thing? Yes

Rollercoasters the safest moment of impeding doom

On the eve of me riding the smiler at Alton Towers, I saw this video and thought absolutely! That massive rush of adrenaline I get when riding roller-coasters is so great. Its really makes you feel so alive,  because as they say… Nothing makes you feel more live that being so close to that moment of impeding doom but without over stepping the mark…

We’re either riding or queuing

26x times on Infusion in Blackpool Pleasurebeach? Thats nothing… I hear you say?

Join me, as we celebrate my birthday and…

Live life in the very fast lane, up high above…
That distinctive sound of thunder and screaming,
As we descend downwards like a falling rock.
Before emerging back up to catch some wicked air.
Feel that adrenaline rush as you ride into the unknown,
That ecstasy you only get while riding rollercoasters…

Its my birthday in April and I’m itching to get back to rollercoaster riding…

Join me if you dare, but I warn you I’m totally a hardcore geek about coaster rider and won’t tolerate any messing around looking at the gardens, fooling around with ghost trains or resting to catch your breath…

We’re either riding or in a queue period! (those are the rules…)

Alton Towers is calling me. But I might do Blackpool pleasure beach the day afterwards too. Heck why not?

Got to live and love it, if you want to ride with me… baby 🙂