Phone Etiquette for Dyslexics

I kind of hate voicemail (who doesn’t) but mine are for different reasons. Dyslexia Victoria sums it up perfectly

As a Dyslexic I have issues with different aspects of verbal and written language.  One of my pet peeves is people leaving phone messages. Callers have a tendency to start their message by saying their name quickly, launch into their message which can go on and on and then finish by saying their phone number so fast, it’s practically unintelligible.

I believe there are people who can catch these numbers but as a Dyslexic I am challenged trying to write numbers down in the correct order, especially phone numbers. I will usually get the first two and a couple more somewhere in the sequence of numbers and always reverse the two middle numbers in the last set of numbers. So for example:    1-800-346-0925 becomes –    1-8??-3??-?296

This means I now have to go back and play the message several times to get the name and phone number and some of the message. This drives me crazy..

Yes it drives me crazy too, so much that I changed my voicemail message to ask people to slowdown and repeat their number. I certainly concur with the suggestions…

Here are some suggestions for people leaving messages because you never know if the person writing the message down is numbers and word challenged.

  • When you begin say your name slowly and clearly, who you are with if applicable and your phone number.

  • Say the phone number slowly and clearly and then repeat it.

  • Keep your message short and clear

  • End your message with your name and phone number said slowly and clearly

Author: Ianforrester

Senior firestarter at BBC R&D, emergent technology expert and serial social geek event organiser.

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